VampireFreaksReviews 10,736
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I never have any trouble finding anything,all the designs are very cool,so it's a wonderful experience
Very easy to find what I needed, and I will most definitely shop again, I was very reluctant to find what I needed, I appreciate the services you provide, I was well pleased
Great service and fantastic clothes
Back in the day when i dressed punk there wasn't vampirefreaks we had to make are own clothes so it's great to finally have a fantastic place to buy clothes 😁
Amazing merchandise, fast shipping,
Great price,
Love the pants and it was delivered quickly. Thank you. I will be ordering again!
Great quality & fast service! I was very surprised by how quickly my purse arrived! And the quality! 💜
The Skele-Axolotl was SO darn cute. I bought two and gave the extra to a family member. The items are always well made and every order I place, opening the box is like having the BEST holiday gift experience EACH time!
Love it, great customer service and easy to shop. I had fun opening up the products!
I love how you are plus-size, lgbtq, friendly, and sell good quality shoes that I have been looking for.
Great online shopping experience! Love my items! Good prices and everything came really quickly
Ordered the Beetle M-line maxi dress and it arrived so quickly and was just as described and pictured, great shopping experience, will order again
Smooth dispatch and all, it's just that international shipping is SO expensive compared to almost every other online store. I can't afford to order from here again when the shipping is that price.
Very quick and efficient! Loved the quality and little goodies included.
It was fast, efficient, and gave realistic arrival dates..
These guys are awesome! Shirts are great! Definitely ordering again!
Was awesome product and service. Will be ordering again and will refer
I love Vampire Freaks and shop the store often! I love the variety, plus the prices are often reasonable.
I couldn't wate to try the pants on they fit perfectly on me even though I'm a bigger guy thank you so much for your speedy delivery I got them sooner then expected.
The delivery was fast and the packaging was in good shape when it arrived. It was an awesome tshirt that fits great!
Amazing love the shirts i bought can't wait to buy more clothing in the future.
Shipping was absolutely incredible and fast, and the product is the real deal. Will be recommending them to my friends
Great product, fast shipping excellent follow up. Will order again and would recommend!
It was a great experience and the swimsuit arrived in a timely manner.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members