VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I've already received this email and responded to it why are you asking me again :/
I always love shopping here, great items for great prices for all!
I accidentally discovered this store looking for an parasol and got a lot more than originally planned because it all seems amazing! But it was quick, you have a lot of product and I see nothing but good things!
I received what I ordered when it said I would. No complaints great product
π π π π π π π π π π π π π very good much good wow.
Cute products. Friends loved their gifts. I would shop here again.
Shipping was quick and the quality of the product is just as expected :)
The t shirts I ordered seemed to be a different material than the previous ones I loved! But still good quality and priced well. I am happy with my purchase thanks
Vampire Freaks always has pretty quick shipping. I wish there was more variety for warm weather tops, but it is what it is.
Good experience altogether. Will definitely shop there in the future
Perfect as always I love shopping here and will continue to shop here
I have been shopping with Vampirefreaks for years and I always have a good time
The Bat Wallet was exactly what I wanted! It was in perfect condition! I didn't have to wait too long and it even came earlier than expected!
You guys are always great! I always get my order quickly and the customer service is great.
I ordered a compact mirror for my wife. When it arrived, it was partially melted on the outside. Idk if this happened en route to our home or what, but she received a replacement promptly at no extra charge, which was great
I love shopping here! Always such a great experience! The site is so easy to navigate and is set up so well. Absolutely love shopping here!
Fabulous! Great shipping and prices! Always answers any questions I have as well.
I never have any trouble finding anything,all the designs are very cool,so it's a wonderful experience
Very easy to find what I needed, and I will most definitely shop again, I was very reluctant to find what I needed, I appreciate the services you provide, I was well pleased
Great service and fantastic clothes
Back in the day when i dressed punk there wasn't vampirefreaks we had to make are own clothes so it's great to finally have a fantastic place to buy clothes π
Amazing merchandise, fast shipping,
Great price,
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!