business logo of VampireFreaks

VampireFreaksReviews 10,734

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Texas
1 review
0 helpful votes
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I've already received this email and responded to it why are you asking me again :/

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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I always love shopping here, great items for great...
June 13, 2024
Updated review

I always love shopping here, great items for great prices for all!

Date of experience: June 3, 2024

I accidentally discovered this store looking for an...
July 20, 2022
Previous review

I accidentally discovered this store looking for an parasol and got a lot more than originally planned because it all seems amazing! But it was quick, you have a lot of product and I see nothing but good things!

Date of experience: July 20, 2022
Washington
1 review
0 helpful votes
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I received what I ordered when it said I would. No complaints great product

Date of experience: June 3, 2024
Michigan
1 review
0 helpful votes
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πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ πŸ‘ very good much good wow.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Really great quality, shipped super fast, and overall had a wonderful experience

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Cute products
June 13, 2024

Cute products. Friends loved their gifts. I would shop here again.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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Amazing products, fast delivery's, great at keeping me up to date on my orders. My favorite online store by far.

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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Shipping was quick and the quality of the product is just as expected :)

Date of experience: June 3, 2024
Oregon
1 review
0 helpful votes
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The t shirts I ordered seemed to be a different material than the previous ones I loved! But still good quality and priced well. I am happy with my purchase thanks

Date of experience: June 3, 2024
Iowa
1 review
0 helpful votes
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Vampire Freaks always has pretty quick shipping. I wish there was more variety for warm weather tops, but it is what it is.

Date of experience: June 3, 2024
New York
1 review
0 helpful votes
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Good experience altogether
June 13, 2024

Good experience altogether. Will definitely shop there in the future

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Perfect as always I love shopping here and will continue...
June 13, 2024
Updated review

Perfect as always I love shopping here and will continue to shop here

Date of experience: June 3, 2024

I have been shopping with Vampirefreaks for years and...
October 3, 2023
Previous review

I have been shopping with Vampirefreaks for years and I always have a good time

Date of experience: October 3, 2023
California
1 review
0 helpful votes
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The Bat Wallet was exactly what I wanted!
June 13, 2024

The Bat Wallet was exactly what I wanted! It was in perfect condition! I didn't have to wait too long and it even came earlier than expected!

Date of experience: June 3, 2024
Ohio
1 review
0 helpful votes
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Really good products true to size feels great pricing is also really good compared to other places

Date of experience: June 3, 2024
Washington
1 review
0 helpful votes
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You guys are always great!
June 13, 2024

You guys are always great! I always get my order quickly and the customer service is great.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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I ordered a compact mirror for my wife
June 13, 2024

I ordered a compact mirror for my wife. When it arrived, it was partially melted on the outside. Idk if this happened en route to our home or what, but she received a replacement promptly at no extra charge, which was great

Date of experience: June 3, 2024
Illinois
1 review
0 helpful votes
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I love shopping here!
June 13, 2024
Updated review

I love shopping here! Always such a great experience! The site is so easy to navigate and is set up so well. Absolutely love shopping here!

Date of experience: June 3, 2024

Fabulous!
April 21, 2024
Previous review

Fabulous! Great shipping and prices! Always answers any questions I have as well.

Date of experience: April 11, 2024
Washington
1 review
0 helpful votes
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Boots came on sooner than I expected and I absolutely love them!

Date of experience: June 3, 2024
Maryland
1 review
0 helpful votes
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I never have any trouble finding anything,all the designs...
June 13, 2024
Updated review

I never have any trouble finding anything,all the designs are very cool,so it's a wonderful experience

Date of experience: June 3, 2024

Very easy to find what I needed, and I will most definitely...
October 26, 2022
Previous review

Very easy to find what I needed, and I will most definitely shop again, I was very reluctant to find what I needed, I appreciate the services you provide, I was well pleased

Date of experience: October 26, 2022
Alaska
1 review
0 helpful votes
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Great service and fantastic clothes
June 13, 2024
Updated review

Great service and fantastic clothes
Back in the day when i dressed punk there wasn't vampirefreaks we had to make are own clothes so it's great to finally have a fantastic place to buy clothes 😁

Date of experience: June 3, 2024

Amazing merchandise, fast shipping, Great price
January 18, 2024
Previous review

Amazing merchandise, fast shipping,
Great price,

Date of experience: January 18, 2024