business logo of VampireFreaks

VampireFreaksReviews 10,734

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
New York
1 review
0 helpful votes
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It was great,got everything in great timing
June 14, 2024

It was great,got everything in great timing. Great quality

Date of experience: June 4, 2024
Tennessee
1 review
0 helpful votes
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I love my shirts and hoodie!
June 14, 2024

I love my shirts and hoodie! I get compliments all the time and I always recommend them look on the site!

Date of experience: June 4, 2024
District of Columbia
1 review
0 helpful votes
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Loved everything about my order!
June 14, 2024

Loved everything about my order! All the items I ordered fit perfectly and are unique.

Date of experience: June 4, 2024
Oklahoma
1 review
0 helpful votes
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Amazing quality, amazing prices, and very quick to ship. Its nice to see this site has kept going.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Super fast service!
June 14, 2024

Super fast service! I ordered at nearly midnight on 5/1 and had my order by 5/4! I ordered demonias direct in the past and they take 2+ weeks to arrive. The package included some surprises too. Very happy & would buy again! You can tell customers are important!

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Clothing was sized well, fashionable, and just as advertised. Delivered securely, and in a timely manner, considering the distance.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
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I love my patches
June 14, 2024

I love my patches. I look forward to purchasing other items in the future.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Customer service was super helpful it was just a little frustrating when i ordered something and it turned out to not be in stock so i didn't get the size i actually wanted

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 4, 2024
Michigan
1 review
0 helpful votes
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My experience was amazing
June 14, 2024

My experience was amazing. No trouble placing my order and it arrived sooner than I thought.

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Beware Canadians!
June 14, 2024

Beware Canadians!
If you buy a lot you will end up paying import charges larger then you ever seen before. I paid almost the same price as what I bought. Emails might get repetitive if you subscribe. Other than that this is a cool shop to buy things you can't get elsewhere. Some clothing is mildly customizable like the hoodies. And they come in a variety of sizes. I wear my hoodie daily now. I'll probably buy from here again but smaller orders at a time.

Date of experience: June 4, 2024
Maryland
1 review
0 helpful votes
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I love you guys!
June 14, 2024

I love you guys! Everything was wonderful, I will shop again.

Date of experience: June 4, 2024
Maryland
1 review
0 helpful votes
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Products are top notch, your delivery turn around is very fast. I was planning my next order.

Date of experience: June 4, 2024
Alabama
2 reviews
0 helpful votes
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Shipping, was fast
June 14, 2024

Shipping, was fast. The quality is on-point, I don't have anything to complain about, I will be placing another order,

Date of experience: June 4, 2024
New York
1 review
0 helpful votes
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My daughter is very pleased with the pants it's just we thought the chains on them would made differently.

Date of experience: June 4, 2024
Florida
1 review
0 helpful votes
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Fast shipping
June 14, 2024

Fast shipping. Items were as described. My child loved their new boots and wore them to prom with no issues. Looked great with their outfit.

Date of experience: June 4, 2024
Texas
1 review
0 helpful votes
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Yall are definitely highly recommended for a reason!
June 14, 2024
Updated review

Yall are definitely highly recommended for a reason! Never any issues and so far we love everything we have ordered!

Date of experience: June 4, 2024

We love Vampire Freaks!
February 9, 2024
Previous review

We love Vampire Freaks! Always happy with professional and friendly goth fiends like ourselves. Thank you!

Date of experience: February 9, 2024
Colorado
2 reviews
0 helpful votes
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Like everything I received and will definitely be buying more in the future.

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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This is my Second Time ordering from Vampire Freaks. I Am very happy with the quality and shipping speed!

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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This brand is good and looks very cool had a very good time buying

Date of experience: June 3, 2024
Arizona
1 review
0 helpful votes
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It was amazing
June 13, 2024

It was amazing. Loved the quality and the speed of the shipment delivery.

Date of experience: June 3, 2024