VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It was great,got everything in great timing. Great quality
I love my shirts and hoodie! I get compliments all the time and I always recommend them look on the site!
Loved everything about my order! All the items I ordered fit perfectly and are unique.
Super fast service! I ordered at nearly midnight on 5/1 and had my order by 5/4! I ordered demonias direct in the past and they take 2+ weeks to arrive. The package included some surprises too. Very happy & would buy again! You can tell customers are important!
I love my patches. I look forward to purchasing other items in the future.
Customer service was super helpful it was just a little frustrating when i ordered something and it turned out to not be in stock so i didn't get the size i actually wanted
My experience was amazing. No trouble placing my order and it arrived sooner than I thought.
Beware Canadians!
If you buy a lot you will end up paying import charges larger then you ever seen before. I paid almost the same price as what I bought. Emails might get repetitive if you subscribe. Other than that this is a cool shop to buy things you can't get elsewhere. Some clothing is mildly customizable like the hoodies. And they come in a variety of sizes. I wear my hoodie daily now. I'll probably buy from here again but smaller orders at a time.
I love you guys! Everything was wonderful, I will shop again.
Shipping, was fast. The quality is on-point, I don't have anything to complain about, I will be placing another order,
Fast shipping. Items were as described. My child loved their new boots and wore them to prom with no issues. Looked great with their outfit.
Yall are definitely highly recommended for a reason! Never any issues and so far we love everything we have ordered!
We love Vampire Freaks! Always happy with professional and friendly goth fiends like ourselves. Thank you!
This is my Second Time ordering from Vampire Freaks. I Am very happy with the quality and shipping speed!
It was amazing. Loved the quality and the speed of the shipment delivery.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!