VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It was very easy to go through the ordering process. The order was delivered quickly.
I am a loyal costumer of VampireFreaks and will continue to do so! The only issue with this order is that it came a bit late, but the customer service has always been very helpful!
Love the jacket with vest. Overall great price and fast shipping, thanks Jet
Ordered item, it arrived quickly. Beautiful little coffin box.
Beautiful little necklace, I wear it all the time! Came in very quickly with no issues.
I got what I ordered in a timely manner. The baseline you expect when ordering online.
Shopping was easy and enjoyable. Site is simple to navigate, with multiple Goth photos and categories for every possible taste. Prices are reasonable, and shipping is prompt with no long delays.
Shopping is always enjoyable, an adventure into the realms of alternative Goth style. Customer service is reliable and professional.
Signed, Reverend Dark (John Messina).
It was perfect! Came in time and no problem whatsoever. The pants are perfect and fit nicely. I would definitely buy from here again.
I like the clothes, but all of their leggings are made from the same very thin material. It is basically see through. I almost wore them in public and had I done that everyone would've seen my bum🤦I was going to my dentist and my boyfriend thankfully stopped me on my way out the door. $36 for see through leggings is ridiculous. Their joggers are well made, but they advertise things as mens and women's sizes, but everything that isn't skin tight (like dresses or tank tops) is actually unisex and their sizing charts are misleading. I ordered mediums for everything because that's what I am in women's (and it was all advertised as women's), but it was all huge because they were actually unisex sizes. I was able to return most things and exchange for smaller sizes. Except for the see through leggings, since I tried them on I can't return them even though they're see through. I hope I can find an art project or something to cut it up and use it for. Sometimes it takes quite awhile to hear back from customer service, but they did eventually respond after about a week and a half or so.
Absolutely love the tops from here they fit great are super cute and super cool. I'm a tiny person they don't make much cool stuff in my size. Thank you for catering to all sizes! Make more crop tops!
I love all my clothes from VF! It's so nice and comfortable! So different from other alternative shops!
I love my order thank you I really like the visual style of vampire freaks merchandise I love demonia stuff as well and sometimes I can find some cool unique pieces from there as well.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!