VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
It was easy to order from the site and arrived fast. I highly recommend VampireFreaks.
Always love vampirefreaks products! They are amazing quality and very nice style
Absolutely love this brand they never disappoint. The quality of the products is just top tier. Also fast shipping in my personal opinion. Never had an issue from buying from them
Very fast the shipping. The bag as described.
Love it! Beautiful!
I love the red/black skull purse! Along with the syringe pens.
I got everything I ordered and it arrived on time! I've ordered several items for both me and my husband and were both happy with everything!
Everything arrived on time and intact! I'm pretty happy with my purchases, and plan to purchase more in the future. I love the quality!
I love their designs! Enjoy getting little freebies like pens and stickers, gives that special touch. Absolutely love that they are affordable and always running sales on top of reasonable prices. Never had any issues with anything and enjoy getting updates on shipping status along the way.
I LOVE the quality of the tee shirts and hoodie. The hood on the hoodie is really nice- looks real good up unlike some hoodies I've worn in the past. I'll definitely purchase more in the future. 100% cotton and natural fibers is all my family wears. Wish it was organic cotton but it's hard to find dark styles in organic.
It would be nice to know a bit on the items then the order numbers. Cause not all save or remember it ordered numbers.
Nocomments. Dontwanttocomentbuthavetotypesomething.
Really nice bag, and shipped fast, great price, really cute
Really love this store, everyone is so nice. Everything shipped so fast.
Well made, Just wish it was a bigger umbrella. I had fast shipping.
There's too many good things to buy! I have to stop myself sometimes
Quick shipping, packed nicely and items as described. Would recommend
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!