VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Ordering process was simple and straightforward. Shipping was fairly fast.
Showed up. Wasn't damaged. No complaints. Showed up like a week after I ordered it, so didn't take forever, wasn't like amazon prime speed, but also wasn't slow af.
Beautiful pants! Comfortable and true to size. No issues. 10/10
Exactly as pictured. They do fit a little snug and my xl thighs kind of eat them. But I still love them.
I love the style of the products, and the quality surpassed all expectations and more! 12/10 will definitely be a returning customer.
We got these super amazing boots from this website for a wedding we went to in Portland. My husband's boots fit him perfectly! But sadly mine were a little tight in the calf, but they are beautiful. If I could I would own every boot off your site lol overall it's been a great experience 🖤 I am a size 8 1/2 (women's) and bought the dark academia boots (so I sized down to a 7, just for reference!)
My experience is more then amazing and I loved everything that came
My experience is great. I have nothing to complain about
Its fine. I like the stuff y'all give in the subscription pack.
I will continue to order because I like your products. My only problem is that all the T Shirts have Vampire Freaks printed on the back. It would be nice if it was just a VF or the logo or some how worked into the graphic the way black craft cult does. That being said VF is still top tier.
Got the items as a gift. She loves them. Would purchase again
Easy to purchase and great delivery time. I love looking on the website.
As always, I find something new and something I must have! Every shirt is comfy and exactly what I wanted.
Amazing. Really cool website. Has my sizes i like to wear. I am going to be ordering more in the future for the rest of the shirts of my liking
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!