business logo of VampireFreaks

VampireFreaksReviews 10,726

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Illinois
1 review
0 helpful votes
Follow Desiree O.
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Ordering process was simple and straightforward. Shipping was fairly fast.

Date of experience: June 12, 2024
Texas
1 review
0 helpful votes
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Showed up
June 22, 2024

Showed up. Wasn't damaged. No complaints. Showed up like a week after I ordered it, so didn't take forever, wasn't like amazon prime speed, but also wasn't slow af.

Date of experience: June 12, 2024
Michigan
1 review
0 helpful votes
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Beautiful pants!
June 22, 2024

Beautiful pants! Comfortable and true to size. No issues. 10/10

Date of experience: June 12, 2024
New York
1 review
0 helpful votes
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No problems with my order, arrived in a timely manner and my bag is a good quality

Date of experience: June 12, 2024
Arkansas
1 review
0 helpful votes
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Exactly as pictured
June 22, 2024

Exactly as pictured. They do fit a little snug and my xl thighs kind of eat them. But I still love them.

Date of experience: June 12, 2024
Wisconsin
1 review
0 helpful votes
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I love the style of the products, and the quality surpassed all expectations and more! 12/10 will definitely be a returning customer.

Date of experience: June 12, 2024
Florida
1 review
0 helpful votes
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We got these super amazing boots from this website for a wedding we went to in Portland. My husband's boots fit him perfectly! But sadly mine were a little tight in the calf, but they are beautiful. If I could I would own every boot off your site lol overall it's been a great experience 🖤 I am a size 8 1/2 (women's) and bought the dark academia boots (so I sized down to a 7, just for reference!)

Date of experience: June 12, 2024
Georgia
1 review
0 helpful votes
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My experience is more then amazing and I loved everything...
June 22, 2024
Updated review

My experience is more then amazing and I loved everything that came

Date of experience: June 12, 2024

My experience is great
May 23, 2024
Previous review

My experience is great. I have nothing to complain about

Date of experience: May 13, 2024
California
1 review
0 helpful votes
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Its fine
June 22, 2024
Updated review

Its fine. I like the stuff y'all give in the subscription pack.

Date of experience: June 12, 2024

I will continue to order because I like your products
April 6, 2024
Previous review

I will continue to order because I like your products. My only problem is that all the T Shirts have Vampire Freaks printed on the back. It would be nice if it was just a VF or the logo or some how worked into the graphic the way black craft cult does. That being said VF is still top tier.

Date of experience: March 27, 2024
Tennessee
1 review
0 helpful votes
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Got the items as a gift
June 22, 2024

Got the items as a gift. She loves them. Would purchase again

Date of experience: June 12, 2024
Australia
1 review
0 helpful votes
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It was amazing, very very easy and fast shipping for international. Love all the freebies that came with it.

Date of experience: June 12, 2024
Virginia
1 review
0 helpful votes
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The website is easy to navigate and has clear photos of what is expected

Date of experience: June 11, 2024
Texas
1 review
0 helpful votes
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Lightning fast shipping and excellent customer service. Thank you!

Date of experience: June 11, 2024
Ohio
1 review
0 helpful votes
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Got this water bottle as a gift for my boyfriend, quality is great and we both love it!

Date of experience: June 11, 2024
Indiana
1 review
0 helpful votes
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Easy to purchase and great delivery time
June 21, 2024

Easy to purchase and great delivery time. I love looking on the website.

Date of experience: June 11, 2024
South Carolina
2 reviews
0 helpful votes
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As always, I find something new and something I must...
June 21, 2024
Updated review

As always, I find something new and something I must have! Every shirt is comfy and exactly what I wanted.

Date of experience: June 11, 2024

Great site!
November 23, 2023
Previous review

Great site!

Date of experience: November 23, 2023
Delaware
1 review
0 helpful votes
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Amazing
June 21, 2024

Amazing. Really cool website. Has my sizes i like to wear. I am going to be ordering more in the future for the rest of the shirts of my liking

Date of experience: June 11, 2024
California
1 review
0 helpful votes
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Website was easy to use and I appreciate the selection and timeliness of order processing.

Date of experience: June 11, 2024
New Mexico
1 review
0 helpful votes
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Cool to see the site still up :) Fast shipping and cool merchandise, love how I was included in each part of the shipping process.

Date of experience: June 11, 2024
California
1 review
0 helpful votes
Follow Audrey A.
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I always love everything I have bought from VampireFreaks! These become wardrobe staples that I wear all the time!

Date of experience: June 11, 2024