business logo of VampireFreaks

VampireFreaksReviews 10,729

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
Write a Review

From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
grey star
grey star
grey star
grey star
grey star

VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
Follow Jo Z.
Unfollow Jo Z.
Send Message
Share Review
Report Review

Website was easy to use and I appreciate the selection and timeliness of order processing.

Date of experience: June 11, 2024
New Mexico
1 review
0 helpful votes
Follow Ursa K.
Unfollow Ursa K.
Send Message
Share Review
Report Review

Cool to see the site still up :) Fast shipping and cool merchandise, love how I was included in each part of the shipping process.

Date of experience: June 11, 2024
California
1 review
0 helpful votes
Follow Audrey A.
Unfollow Audrey A.
Send Message
Share Review
Report Review

I always love everything I have bought from VampireFreaks! These become wardrobe staples that I wear all the time!

Date of experience: June 11, 2024
Peru
1 review
0 helpful votes
Follow Jhonathan R.
Unfollow Jhonathan R.
Send Message
Share Review
Report Review

I got it so I'm happy, though it seems like my name had been spelt wrong (name twice and last name twice) so I had to pay 40 bucks in my country to fix that and get the package, I'm pretty happy besides that. I want to buy more stuff from your page, mainly demonia shoes and some cargo pants.

Date of experience: June 11, 2024
Australia
1 review
0 helpful votes
Follow Griffin V.
Unfollow Griffin V.
Send Message
Share Review
Report Review

Good quality products as always
June 20, 2024

Good quality products as always. Good taste on the 3 random shirts too.

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
Follow J O.
Unfollow J O.
Send Message
Share Review
Report Review

Item arrived quickly and I was given a cool syringe pen (pen that looks like a syringe with fake blood inside) as a bonus which I appreciated

Date of experience: June 10, 2024
Canada
1 review
0 helpful votes
Follow Ethan O.
Unfollow Ethan O.
Send Message
Share Review
Report Review

I would really like to be able to choose my own specific wristbands, I was only really interested in the black/purple one. Lucky there was two in the total order. I did like in the end liking some of the other colors but an option to buy specific ones would be nice.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
New York
1 review
0 helpful votes
Follow Cheryl P.
Unfollow Cheryl P.
Send Message
Share Review
Report Review

Fast shipping and good communication
June 20, 2024

Fast shipping and good communication. Item was awesome! My sister will love it (if she gets it! I might keep it. LOL).

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
Follow Rafael R.
Unfollow Rafael R.
Send Message
Share Review
Report Review

Love your products and gift you always add
June 20, 2024

Love your products and gift you always add. Excellent respond and great service.

Date of experience: June 10, 2024
Texas
1 review
0 helpful votes
Follow Desira D.
Unfollow Desira D.
Send Message
Share Review
Report Review

Fast shipping
June 20, 2024

Fast shipping. Order was correct. Will def order again. Style is there. Quality of clothes was on point

Date of experience: June 10, 2024
Arizona
1 review
0 helpful votes
Follow Grace F.
Unfollow Grace F.
Send Message
Share Review
Report Review

Wonderful experience with VampireFreaks
June 20, 2024

Wonderful experience with VampireFreaks. Great company, awesome products!

Date of experience: June 10, 2024
California
1 review
0 helpful votes
Follow Lisa B.
Unfollow Lisa B.
Send Message
Share Review
Report Review

My experience with VampireFreaks was amazing
June 20, 2024

My experience with VampireFreaks was amazing. The shipping was fast and my package was well packed. Thank you🖤

Date of experience: June 10, 2024
Florida
1 review
0 helpful votes
Follow Kylie Z.
Unfollow Kylie Z.
Send Message
Share Review
Report Review

I always enjoy ordering from you all
June 20, 2024

I always enjoy ordering from you all. The process is quick and easy. The products are great and super fast shipping.

Date of experience: June 10, 2024
California
1 review
0 helpful votes
Follow Anthony Q.
Unfollow Anthony Q.
Send Message
Share Review
Report Review

Fast shipping and great service
June 20, 2024

Fast shipping and great service. Amazing value on unique items. Fast processing and shipping. They also kept me informed of where my items were in the process and I was confident and happy about the total from ordering to delivered.

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 10, 2024
Wyoming
1 review
0 helpful votes
Follow Carol I.
Unfollow Carol I.
Send Message
Share Review
Report Review

Package arrives right on schedule and my husband loves his new pants.

Date of experience: June 10, 2024
Delaware
1 review
0 helpful votes
Follow Jack E.
Unfollow Jack E.
Send Message
Share Review
Report Review

Great, lots of options and no issues with shopping or checkout.

Date of experience: June 10, 2024
GB
1 review
0 helpful votes
Follow Kat D.
Unfollow Kat D.
Send Message
Share Review
Report Review

I bought a skeleton cat plush pillow from VampireFreaks and it is so adorable!

Date of experience: June 10, 2024
Ohio
1 review
0 helpful votes
Follow Ashton F.
Unfollow Ashton F.
Send Message
Share Review
Report Review

I love shopping on vampire freaks
June 20, 2024

I love shopping on vampire freaks. I always find everything I need or want and more. 🖤

Date of experience: June 10, 2024
California
1 review
0 helpful votes
Follow Caragh B.
Unfollow Caragh B.
Send Message
Share Review
Report Review

Loved all the stuff I got^^ got a black and white...
June 20, 2024
Updated review

Loved all the stuff I got^^ got a black and white skeley kitty^^ a Medusa pouch, keyring, magnet, raven tee-shirt, and four syringe pens^^

Date of experience: June 10, 2024

I love vampirefreaks
May 20, 2024
Previous review

I love vampirefreaks <3 great service and fast shipping

Date of experience: May 10, 2024
Colorado
1 review
0 helpful votes
Follow Celeste T.
Unfollow Celeste T.
Send Message
Share Review
Report Review

I received my order sooner than expected and the quality of the product is better than I expected.

Date of experience: June 9, 2024