VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Fast shipping… adorable product just as shown. Very satisfied, will shop here again based on this experience.
Ordering was easy as could be and while I would've liked for the shipping price to be a bit lower, I got my jacket in time and am SO pleased with it! Can't wait till Fall to wear it even MORE!
Super fast delivery. Always great quality. Bag is huge, lots of pockets.
I love this wallet. I got it for my husband for a gift, but not sure if I will give it to him or keep it myself 😍😂
It was great until I received the product and it immediately ripped
No words can describe how good this is. I will from here again and again!
Items ship quickly and are always exactly as pictured on the website! I also enjoy the little stickers and pins that get put into packages. One of my favorite places to shop online
I love this site it has everything a freak could and wants I love everything just wish I had the money to get everything I love
I received everything I ordered but they came in different boxes but that's fine with me
An amazing website with loads of really cool items, the clothing designs are fab too. Only thing that bothers me is the quality of the clothing isn't great, the last tshirt I bought was a bit see through. I bought a long sleeved top a few months ago and even though it wasn't see through it was still thin. The pricing on the clothes is too much for the cheap quality you receive.
IT was... Meh...? Not good. Not bad. I got what I ordered without communicating with any other soul. I certainly am pleased the order was successful.
I have purchased over 5 sweatshirts for my wife and they are absolutely perfect!
I have purchased a number of hoodies for my Fiance from your site and they have all been an amazing purchase!
I love shopping here as usual. My nieces absolutely love this store and so do I. So there's things a wide range of ages can enjoy
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!