business logo of VampireFreaks

VampireFreaksReviews 10,734

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
California
1 review
0 helpful votes
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Fast shipping… adorable product just as shown. Very satisfied, will shop here again based on this experience.

Date of experience: June 24, 2024
Indiana
1 review
0 helpful votes
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All items received are exactly as advertised & acquired in adequate timing!
Thank You!

Date of experience: June 24, 2024
South Dakota
1 review
0 helpful votes
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Ordering was easy as could be and while I would've liked for the shipping price to be a bit lower, I got my jacket in time and am SO pleased with it! Can't wait till Fall to wear it even MORE!

Date of experience: June 24, 2024
Arizona
2 reviews
0 helpful votes
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Super fast delivery
July 4, 2024

Super fast delivery. Always great quality. Bag is huge, lots of pockets.

Date of experience: June 24, 2024
Utah
1 review
0 helpful votes
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These pants have become part of my work-uniform at Angry Toad.

Date of experience: June 23, 2024
Australia
1 review
0 helpful votes
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I love this wallet
July 3, 2024

I love this wallet. I got it for my husband for a gift, but not sure if I will give it to him or keep it myself 😍😂

Date of experience: June 23, 2024
Nevada
1 review
0 helpful votes
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My granddaughters love everything I order from here! I will continue to order from here

Date of experience: June 23, 2024
Arizona
2 reviews
0 helpful votes
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It was great until I received the product and it immediately ripped

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 23, 2024
Florida
1 review
0 helpful votes
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No words can describe how good this is
July 3, 2024

No words can describe how good this is. I will from here again and again!

Date of experience: June 23, 2024
Illinois
1 review
0 helpful votes
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Items ship quickly and are always exactly as pictured on the website! I also enjoy the little stickers and pins that get put into packages. One of my favorite places to shop online

Date of experience: June 22, 2024
Texas
1 review
0 helpful votes
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I love this site it has everything a freak could and...
July 2, 2024
Updated review

I love this site it has everything a freak could and wants I love everything just wish I had the money to get everything I love

Date of experience: June 22, 2024

I received everything I ordered but they came in different...
April 20, 2024
Previous review

I received everything I ordered but they came in different boxes but that's fine with me

Date of experience: April 10, 2024
Michigan
2 reviews
0 helpful votes
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Absolutely love my coffin shelf and makeup brush holder. They're perfect for what I need them for.

Date of experience: June 22, 2024
GB
1 review
0 helpful votes
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An amazing website with loads of really cool items, the clothing designs are fab too. Only thing that bothers me is the quality of the clothing isn't great, the last tshirt I bought was a bit see through. I bought a long sleeved top a few months ago and even though it wasn't see through it was still thin. The pricing on the clothes is too much for the cheap quality you receive.

Date of experience: June 22, 2024
New Hampshire
1 review
0 helpful votes
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IT was...
July 1, 2024

IT was... Meh...? Not good. Not bad. I got what I ordered without communicating with any other soul. I certainly am pleased the order was successful.

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Bigger than expected but not in a bad way, even better in person 😄

Date of experience: June 21, 2024
Colorado
1 review
0 helpful votes
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I have purchased over 5 sweatshirts for my wife and...
July 1, 2024
Updated review

I have purchased over 5 sweatshirts for my wife and they are absolutely perfect!

Date of experience: June 21, 2024

I have purchased a number of hoodies for my Fiance...
May 29, 2024
Previous review

I have purchased a number of hoodies for my Fiance from your site and they have all been an amazing purchase!

Date of experience: May 19, 2024
Florida
1 review
0 helpful votes
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Very happy with my purchase, has good weight, looks great (not cheap), new favorite mug 🖤

Date of experience: June 21, 2024
California
1 review
0 helpful votes
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Love the quality and accuracy of description of items. Will totally be ordering again

Date of experience: June 21, 2024
Arizona
2 reviews
0 helpful votes
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My purse is of high quality and it's a great value for the money. It is unique, big and well made.

Date of experience: June 21, 2024
Washington
1 review
0 helpful votes
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I love shopping here as usual
July 1, 2024

I love shopping here as usual. My nieces absolutely love this store and so do I. So there's things a wide range of ages can enjoy

Date of experience: June 21, 2024