VampireFreaksReviews 10,734
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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I have ordered a pair of pants, a t-shirt, and some boots from Vampire Freaks. I love all my purchases. I exchanged a pair of pants and a t-shirt due to sizing and style preferences on my part. Returns and exchange process was easy and I spoke to customer service both times over the phone. Although the return delivery was paid for by the company I had to purchase a box from the post office. I live in CA and the delivery after purchase usually takes about 1.5-2 weeks. Now my goth outfit is complete for occasions that call for a dark, edgy, esthetic. I will continue to order from this company.
Excellent service and merchandise is great quality for the price.
There was a pair of platform Demonias that was advertised, and it was on sale too - the right size, the right platform height, and a decent price too. Unfortunately the shoe was out of stock, even though it was advertised. Not a problem, but inconvenient to an extent.
Love the Medusa air fresheners I just wish they were bigger!😉
Great transaction, great product! Would definitely order from VampireFreaks again!
They work with you and they're great! Very communicative and competent.
It was really nice like last time. Kendra was freaking awesome keeping up with shipping issues that cropped out of nowhere as NONE of this was her fault at all. They work with you. Overally about 90-99% of your orders will be normal, but they almost ALWAYS go through fine. They are really reachable through their phone and email which is HARD to say.
Super cute, and very comfortable. The first time I wore them was to Pride which involved a lot of walking, and it was only after a few hours that my feet started getting a little tired. The walls are strong enough to support ankles, which definitely helped with the comfort and walking. Only downside I saw was that the red did stain my socks, but I don't see that as too big a deal since they were able to wash out decently.
I really like the merch and I will be purchasing more items my favorite color is black and vampire freaks has a lot of that so it makes me happy when I'm on the site shopping
I really like the items that are sold on vampire freaks I haven't had any issues
Great products! Took a little while to get here, but I got what I ordered!
Absolutely love the variety and quality of things that this company sells! If you have a return it's a really easy process.
Great shopping experience. Love all the different styles of merchandise
My daughter loved her skeleton unicorn, thank you for making toys for the kids who walk to their own beat.
Thank you so much I loved everything about the order! It was fast
I love your store! I will definitely be buying more and can't wait for my next order to arrive!
Very good. Although belt and pants were same size, but belt was actually too small. So sizes differ depending on what you purchase which leads to inconsistency in the brand.
Very pleasant experience and I like their products! I've ordered both clothes and accessories from them.
Received both my shirts in a timely manner. Cool packing and good some free goodies
I have been shopping with VampireFreaks for literally 2 decades and they have always been amazing!
The bat shorts did fit a little smaller than expected for a size large, but I can still wear them fine. I love the Demonia sandals! I bought the shoes while on sale and it was the perfect early birthday present for myself. I also LOVE the super cute packaging and freebies!
This cup had a lil chip but it came in one piece so I'll take it 😂
One of the rings I received was not the same finish as what was pictured. I purchased a gold ring and what I received was a darker rose gold.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members