VampireFreaksReviews 10,736
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Apparently you ask if I received my order
Then you ask a star rating of service
But then you force a comment
I'll leave the high star rating this time but think about how you force someone to write comments in the future and how I could have just clicked away without giving them at all
Nothing but good experiences shopping with this company. Also love the little freebies that are included in my orders.
Delivery was fairly quick. And I love all the items I purchased!
The exchange process was seamless. I like that shipping was free and I was able to put store credit towards other items in your shop.
Love your clothing and the spooky cat back pack. I get so many compliments on it. The shirt mystery bag I loved too!
Awesome came with a pin and sticker. Would shop here again!
It was very pleasant and I appreciate the follow up for checking on the order.
Overall very satisfied, arrived fairy quick. Loved all the t-shirts. They are very good quality and super comfy. I always receive compliments.
There was very fast shipping and no problems! Great! Package also came with cute stickers :))
I love everything about this store except when they ship with USPS and slow shipment take forever to get here but that's not really their fault.
Love all the stuff I have gotten from Vampire Freaks! Gorgeous and well made!
I ordered the Poe S&P shakers and love them! They arrived in a timely manner and perfect condition.
(I also ordered extra as gifts!)
I am very satisfied with the overall experience and the ease of use of the site.
My experience was pleasant and I appreciate the efficiency of the website.
Best company ever<3 i got extras and everything! Thanks so much!
It was quick, easy and simple. No headaches caused at all! :D
Always awesome to buy from Vampire Freaks! Great merchandise and fast, safe shipping! I have placed numerous orders and have never had one problem.
A+++++++±++
Came sooner than expected and the package was handled with care. I also appreciate the free stickers and pin that was provided. It was a really thoughtful gesture and wonderful surprise.
Very happy with my purchase. Everything was exactly as pictured.
Quick response to issues and satisfied with all items I've purchased
Happy to have received my package and it made my day. I'll for sure be ordering again very soon. Thanks again
They kept me in the loop with my order and it came with no problems
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members