VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
I absolutely love my new purse! I get so many compliments on it too!
Order came in faster than expected and everything was better looking in person I was impressed definitely will order more stuff from them in the future. I am a satisfied customer :)
Very pleased with my purchase! Shipping was fast, and the item quality is fantastic! Will definitely order again.
Purchased as a birthday gift for my wife! We both love them!
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The bag came perfectly and is very roomy! Wasn't expecting it to be so big but then again i'm pretty useless when it comes to sizes
Bought a jersey devil sweatshirt and it was the perfect quality, and material for those who dont like overly thick and bulky hoodies! Fits not too small but not incredibly baggy! Just right fit. Also perfect for someone like me who wears sweatshirts all year around lol
I absolutely love this store. Great products and fast shipping.
Great products, fast shipping. Products arrived as described and packaged well. Very happy with my purchase
Excellent positive remarks love the store positive nothing wrong with vampire freaks
Bought nice boots become vip enjoying the look of them by demonia
Great prices! Wonderful Customer service! Well packaged & quick shipping!
Comfy shirts. Items as described. Fast and friendly service.
Super rad product and delivery was early! Can't wait to order again!
This store is amazing, they ship on time! And i bought 3 items from here!
My first time actually buying pants from here. I glad did buy from here
VampireFreaks was very quick with a response when I bought the wrong size by mistake. I got an email back within one business day and I received my replacement items just in time for an event!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!