VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Great shopping experience, the difficult bit for my daughter was trying to decide what choose. Delivery to Ireland was very quick.
The quality of the items is very good, overall we are delighted with our items.
It's just unfortunate we have to deal with customs duty otherwise we woukd shop with Vampire Freaks again.
I love vampire freaks! Never had any problems, they ship fast and they're my favorite goth/punk/alt brand. They feature others stores items as well, but I'm obsessed with the clothing the brand itself makes!
Great products and fast shipping. My favorite alternative site
Nice clothes! I got some stockings and want the high rise corset skirt next.
I ordered the funeral processional umbrella, and it looks just like the pictures. Good quality, and sturdy. I haven't used it in the rain yet, but i'm very excited to! Unfortunately it ended up being a few days later than the estimated delivery date, and I needed it for a photoshoot, so Etsy refunded the purchase. That being said, I understand the postponement was not the fault of the seller, and would order from them again!
Super cute mug for my collection!
My mug looked just like the picture
I had seen the rainbow skeleton lovers t-shirt on Hot Topic and wondered if they had a shop, to my surprise, they did! I ordered not only the shirt I mentioned but two others because I there were a few designs that I liked.
The shirts fit better than expected, they're soft, there's no scratchy material. Other businesses should take note! The sizing is consistent and honestly that's hard to find anywhere else!
Will definitely be ordering again!
Love the site, love the products! Great experience! I keep coming back for more!
Experience was great. Ordered my item and it arrived in a timely manner.
I love the clothes, there's a lot of different sizes. The time it takes to package the items for shipping is prompt. Shipping is also fast. Pretty satisfied with the quality of the clothes, the fit, and the look, getting to my house was fast and painless process. Will purchase again.
They deceive people, the product was in stock, they said it was out of stock and I requested a refund, but they didn't return it, it's already passed 4 days but they still don't respond to email, they're just scammers, I don't recommend buying anything from them, scammers
Everything was amazing as usual! I always get the best items and they are always shipped quickly.
Very pleasant. Quick delivery. Daughter loved the shirt and it fit well.
Both vendors were great as were the items sold. Great quality, price, sizes needed along with prompt shipping and delivery.
Fast shipping, great packaging. Package came as expected.
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!
Heya you were indeed refunded for your order on July 5th. Please reach out to us if you need more info!