business logo of VampireFreaks

VampireFreaksReviews 10,737

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Ireland
1 review
0 helpful votes
Follow Raquel C.
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Great shopping experience, the difficult bit for my daughter was trying to decide what choose. Delivery to Ireland was very quick.
The quality of the items is very good, overall we are delighted with our items.
It's just unfortunate we have to deal with customs duty otherwise we woukd shop with Vampire Freaks again.

Date of experience: July 6, 2024
Illinois
1 review
0 helpful votes
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I love vampire freaks!
July 16, 2024
Updated review

I love vampire freaks! Never had any problems, they ship fast and they're my favorite goth/punk/alt brand. They feature others stores items as well, but I'm obsessed with the clothing the brand itself makes!

Date of experience: July 6, 2024

Great products and fast shipping
October 13, 2023
Previous review

Great products and fast shipping. My favorite alternative site

Date of experience: October 13, 2023
Arizona
1 review
0 helpful votes
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Nice clothes!
July 15, 2024

Nice clothes! I got some stockings and want the high rise corset skirt next.

Date of experience: July 5, 2024
Minnesota
1 review
0 helpful votes
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I buy from here almost every weeks i love the fast shipping and all the goodies even th3 bags they come in

Date of experience: July 5, 2024
Washington
1 review
0 helpful votes
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I ordered the funeral processional umbrella, and it looks just like the pictures. Good quality, and sturdy. I haven't used it in the rain yet, but i'm very excited to! Unfortunately it ended up being a few days later than the estimated delivery date, and I needed it for a photoshoot, so Etsy refunded the purchase. That being said, I understand the postponement was not the fault of the seller, and would order from them again!

Date of experience: July 5, 2024
Michigan
1 review
0 helpful votes
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Super cute mug for my collection!
July 15, 2024

Super cute mug for my collection!
My mug looked just like the picture

Date of experience: July 5, 2024
Pennsylvania
2 reviews
0 helpful votes
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Smooth purchasing experience, great products and prices, fast delivery

Date of experience: July 5, 2024
Maine
1 review
0 helpful votes
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I had seen the rainbow skeleton lovers t-shirt on Hot Topic and wondered if they had a shop, to my surprise, they did! I ordered not only the shirt I mentioned but two others because I there were a few designs that I liked.

The shirts fit better than expected, they're soft, there's no scratchy material. Other businesses should take note! The sizing is consistent and honestly that's hard to find anywhere else!

Will definitely be ordering again!

Date of experience: July 5, 2024
Michigan
1 review
0 helpful votes
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Love the site, love the products!
July 15, 2024

Love the site, love the products! Great experience! I keep coming back for more!

Date of experience: July 5, 2024
North Carolina
1 review
0 helpful votes
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Experience was great
July 15, 2024

Experience was great. Ordered my item and it arrived in a timely manner.

Date of experience: July 5, 2024
California
1 review
0 helpful votes
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I love the clothes, there's a lot of different sizes. The time it takes to package the items for shipping is prompt. Shipping is also fast. Pretty satisfied with the quality of the clothes, the fit, and the look, getting to my house was fast and painless process. Will purchase again.

Date of experience: July 4, 2024
Ukraine
1 review
0 helpful votes
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Fraudsters deceive and do not return money
July 14, 2024

They deceive people, the product was in stock, they said it was out of stock and I requested a refund, but they didn't return it, it's already passed 4 days but they still don't respond to email, they're just scammers, I don't recommend buying anything from them, scammers

VampireFreaks attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 4, 2024
Jet B. VampireFreaks Rep
over a year old

Heya you were indeed refunded for your order on July 5th. Please reach out to us if you need more info!

Michigan
1 review
0 helpful votes
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Everything was amazing as usual!
July 14, 2024

Everything was amazing as usual! I always get the best items and they are always shipped quickly.

Date of experience: July 4, 2024
Maryland
3 reviews
0 helpful votes
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Very pleasant
July 14, 2024

Very pleasant. Quick delivery. Daughter loved the shirt and it fit well.

Date of experience: July 4, 2024
Nebraska
1 review
0 helpful votes
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Quality on some of the items was lacking a little bit): but i can make it work.

Date of experience: July 4, 2024
Washington
1 review
0 helpful votes
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There was a hiccup with shipping but customer service was amazing

Date of experience: July 4, 2024
Alabama
2 reviews
0 helpful votes
Follow Lisa D.
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Both vendors were great as were the items sold. Great quality, price, sizes needed along with prompt shipping and delivery.

Date of experience: July 4, 2024
California
1 review
0 helpful votes
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Fast shipping, great packaging
July 14, 2024

Fast shipping, great packaging. Package came as expected.

Date of experience: July 4, 2024
Pennsylvania
1 review
0 helpful votes
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It came perfectly wrapped no damage and loved all the extras!

Date of experience: July 4, 2024
Washington
1 review
0 helpful votes
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It was amazing and the products had great tether to it and would buy stuff from it again

Date of experience: July 4, 2024