VampireFreaksReviews 10,737
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Similar Brands to Consider
View all
Geode
Anthropologie
ASOS
Boohoo
Dia & Co
Eloquii
Huckberry
Revolve
Shop Akira
Sundance
Neiman Marcus
Ulla Popken
VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very nice! It was just what I wanted! I'm so glad it had 16 ribs on the umbrella!
You guys are always great, please keep up the good work and be extra kind to yourselves <3
Loved all the items I ordered will definitely be purchasing soon again
Great quality. Customer service is so nice, fast processing and delivery. Swimsuits are amazing, but run large!
Smooth transaction, no complaints.item as described, satisfied with product quality
Amazing quality and fast delivery! Definitely will buy from here again. Even the packaging was cute!
Everything fine, no complaints here, garment was as advertised.
Absolutely wonderful! Extremely high quality material and surprisingly roomy! Beautiful would highly recommend!
Arrived as described. Looks and works fine. No issues. Thank you.
It was easy and great love it so much will definitely be ordering again
It was great. The shipping was quick, the quality of the dress I bought is great. The dress also looks absolutely fabulous!
I love the lay out. It's great little business.I love shopping online it's fast and easy
It's great … you could order at your house anywhere you want it's great I love it Websites awesome love all the clothes. Love everything about it it's great.
Great Site. Love your items. Gave 1 item as a birthday gift. She loved it
Got a shirt for me and my boyfriend to match and they both fit perfectly
If I'm correct it came early and didn't have to wait over a week or 2
Great great great great great great great great great great great great great great great great great great great great great great great great
If you need an older tattooed witch to model, I'll do it! The stuff is amazing!
It took a month to get this package. The last order I made with you took longer than that. I am very discouraged with the length of time it takes to get an order. Because of the lateness of that last order, I deliberately ordered items I'm planning to give for Christmas in June. I'll be looking at other shops for these kinds of clothes and items because of the shipping times. I don't need it overnight, but a month is rather too long.
The shipping for my order was super quick after it was processed and I love love love the new clothes.
I loved everything I got i love vampirefreaks so much they have so much stuff it's amazing!
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hey Kimberly, thanks so much for your feedback! In order to offer good shipping prices, the cheapest international shipping option can take about a month to ship. We do have faster international shipping options available but they do cost a but more, there are different shipping options at checkout. Unfortunately we don't control the shipping prices or transit times but we do try our best to give customers multiple options that suit their needs. Thanks again! :)