VampireFreaksReviews 10,737
From the business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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VampireFreaks Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
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Excellent shirts, fit great, nice feel. I browse the shop often for new things. It's fun!
I got what I ordered! Minus the stickers which I wouldn't have noticed, except for the little note telling me that I could keep said stickers if there was a return issue. I also got a pair of pants that was advertised with a small chain on the waist that wasn't with the pants. Not a big enough issue to message about but I do wish I had it.
Very good, quick shipping time from US to EU! I wasn't given a customs receipt on delivery however, so i had to pay an extra fine that came in the post. I don't know if that's on the company or dispatch service however, so I don't blame you!
It's a nice website, thanks for making it easy to shop here. Mg
The items are amazing every month! I always get cooler and cooler stuff!
I love seeing all the great products at great prices! I was looking for a specific item (just one thing! Lol) and I ended up with like 13 things in my cart I had to take some stuff out but they make it very easy to delete an item (I will get back to them though!) I also love the fact that they are a small business local shop! I love supporting independent businesses, as I own one as well!
Love my thu thu. Dope backpack. He fits a whole phone and everything. He's huge but super dope. I put all kinds of jewelry on him and spikes and lights. And pins. He's pimped out.
Fantastic store with lots of options.
My backpack is durable and fits what I need
The crystal ball holder is awesome
The website wouldn't let me log in which was frustrating. Once I got it to work it was fine
It took a while but it's from the us so it's fine, it was a hoodie so I can't really wear it until the fall anyways lol
Love the products & easy to order. My deliveries are always early or right on time.
I wanted to add a couple more shirts to my order to keep the free shipping and the customer service is amazing. I love working with them. I love that they call their customers "boo" too haha i got my order and the shirts are in great condition, the colors are vivid and beautiful! I cant wait for my family's Hocus Pocus Night with these new witch shirts!
Excellent products and customer service. They carry a lot of really good stuff that other places do not carry in sizes that fit larger built adults.
The product came on time and in good condition. Will definitely buy from here again. I just need to learn to size down lol.
The products were easy to find and sort through, good prices
I absolutely love this site! They sell some of the most odd, interesting, and very stylish clothing items that looks very good on me!
So many great items and styles to choose from! I absolutely love this site!
Great customer service, and great product. Would def recommend to a friend
Quality products and great customer service. Love the styles and constant change of merchandise available.
Never had an issue with delivery. Love the products so much. Worth it!
No issues with my order. Everything went well! I can't wait to order again!
Great product, fit perfectly. Shipped pretty quickly to me.
I love the style of everything, and the many examples of how items look makes it a lot easier to decide what I want!
Great culmination of brands all in one site. I love it and will definitely buy again
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members