business logo of VampireFreaks

VampireFreaksReviews 10,737

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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From the business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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VampireFreaks Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
931
value
285
shipping
286
quality
4,768
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Washington
1 review
0 helpful votes
Follow Amanda E.
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They had fast shipping and great products that I could bot find anywhere else

Date of experience: July 1, 2024
Arizona
1 review
0 helpful votes
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Amazing!
July 11, 2024

Amazing! Everything is such high quality and so soft! My new favorite pieces in my wardrobe <3

Date of experience: July 1, 2024
Georgia
1 review
0 helpful votes
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Processing is timely
July 11, 2024

Processing is timely. Build points. No website usage problems. Fair pricing. Never had an issue of anything arriving damaged or anything missing.

Date of experience: July 1, 2024
Minnesota
1 review
0 helpful votes
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The items fit perfectly and they were made with great quality!

Date of experience: July 1, 2024
California
1 review
0 helpful votes
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The experience was great
July 10, 2024

The experience was great. The shipping was fast and I received the package on time

Date of experience: June 30, 2024
Pennsylvania
1 review
0 helpful votes
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Quick and great delivery!
July 10, 2024

Quick and great delivery! The belt was amazing and was given as a gift to my wife for her birthday, she absolutely loved it and wears it almost every day! Thank you!

Date of experience: June 30, 2024
Kentucky
1 review
0 helpful votes
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I loved everything I've gotten from the stickers to my Medusa tumbler which is awesome and everyone I know wants one

Date of experience: June 30, 2024
Florida
1 review
0 helpful votes
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Very happy with my order, shipping was quick and shirt material and design are all top notch! My only negative is I am not a fan of the "VampireFreaks" logo on the back, I wish the back was blank.

Date of experience: June 30, 2024
North Carolina
1 review
0 helpful votes
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Very satisfied great boots exactly what I ordered 100% no complaints

Date of experience: June 30, 2024
Pennsylvania
1 review
0 helpful votes
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Awesome umbrella, very cool i am very happy with my purchase :D

Date of experience: June 30, 2024
South Carolina
1 review
0 helpful votes
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Twas great very happy with my order:3
July 10, 2024

Twas great very happy with my order:3.
No issues with order
Order was delivered fast

Date of experience: June 30, 2024
Tennessee
1 review
0 helpful votes
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Twas cool
July 10, 2024

Twas cool. Everything came in a timely manner. Very cool. Was great

Date of experience: June 30, 2024
Colorado
1 review
0 helpful votes
Follow Kaitlin L.
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Straight forward, easy and quick, will order from vampire freaks again

Date of experience: June 29, 2024
Arizona
1 review
0 helpful votes
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The dress was true to size and great quality! I will definitely be order from VampireFreaks again!

Date of experience: June 29, 2024
New Hampshire
1 review
0 helpful votes
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Love my dress so much!
July 9, 2024

Love my dress so much! Fast shipping and great customer service :)

Date of experience: June 29, 2024
Alabama
1 review
0 helpful votes
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It was just what I wanted
July 9, 2024

It was just what I wanted. I love it. I get many compliments on it.

Date of experience: June 29, 2024
New York
1 review
0 helpful votes
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Quick shipping
July 9, 2024

Quick shipping. Love your products. Recommend this company.

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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Fast shipping and came in excellent condition! Thank you!

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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It was great
July 9, 2024

It was great. Had a little mishap because i didn't know they didn't ship over the weekend but other than that, great experience.

Date of experience: June 29, 2024
California
1 review
0 helpful votes
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Package came when expected, was well wrapped and not broken.

Date of experience: June 29, 2024