VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Easy ordering. Fast shipping. Great updates. Sweatshirt quality and design are amazing. Washed a few times already with no design fading or pealing.
Absolutely love my hoodie! I ordered the wrong size (my mistake) and it's very big on me, but it's so warm and comfortable I wear it anyway. High quality material and zipper, which is a huge plus because my neurodivergent son loves to chew on them and has destroyed countless coats and hoodies. Will definitely be a repeat customer!
I won a social media giveaway and not only did I get the awesome giveaway merch, they included additional stickers and pins! Loved everything in my box! Great communication and timely delivery! Excited to purchase from yall soon!
There was a mystery bag that I had ordered and did not recieve a packing statement. Customer service was very helpful and I revieved my missing item. I definitely will continue to purchase items and highly recommend VampireFreaks. They have an amazing selection and reasonable prices. Thanks Again!🖤
Easy to find what I was looking for.
Tons of great clothes and different brands. Generally fast shipping and the extra sticker's n wrist bands are cool asf.
Great quality product and it arrived quickly! Looking forward to using these boots at EDC and Warped Tour 2025
The unisex and men's shirts fit well. The woman's sizes are waaaaay too small. I bought a 2xL [which is my normal size] and it didn't fit. It was almost 2 or 3 sizes too small.
I am very happy with my purchase and have already made another purchase since the one I'm reviewing. It was such a a great deal, and I'm happy with each of the designs! I used to order graphic tees off of Amazon, and in comparison, Vampire Freaks has much softer fabric and it's light.
I love the top! I was almost worried that it would end up too big but in the end it fits me perfectly. And its cute too! The choker lace piece of the garment has to be my favorite. 10/10 definetly would recommend!
I love Vampire Freaks. The transactions are easy, items are shipped out and delivered in a timely fashion. Everything arrives well packaged and there usually a few extra goodies included. My fridge is plastered with all the stickers I have received! The items themselves are exactly what is shown in the pictures. I can buy my gear in confidence knowing I am going to get exactly what I paid for.
I absolutely love this, I saved up to buy a hoodie from here and it was so worth it. Thank you so so much it was delivered in good timing and amazing quality.
I went with the pack for my first go and was NOT disappointed! I thought it came with stickers which would've been awesome, but I got a super cool tote bag instead. I'm not even mad about it 😂 I love it all!
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!