About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Love it! It holds all my stuff and is light. The design looks just as good in person if not better than the picture.
High quality, I love all my goodies! It's hard to find my style locally, so I'm glad there's an online store to order from.
Got what I ordered. Fast and easy. Customer service was on top of alittle billing issue and everything was correct. 💯 recommended vampire freaks
Love what i bought. Got the Vincent Price mug. I have never seen anything like that before. That's what makes this store so great.
Awesome pants, love the chains and the care bag! Received then in less than two weeks and I am very happy with my purchase.
Absolutely love my wallet. Shipping was fast and it was just as advertised. Package was easy to track. Will definitely be making another purchase!
I was able to find something relatively easily and checkout was no hassle at all. Also the payment plan helped mitigate the stress of holiday shopping
I love this store, this is where i get stuff for my wife, purchased 4 shirts and a stuffie for my wifes birthday, she loved them. Thank you for being badass
Good stuff,good product, delivery on point. No problems. Will return
I love your shop, and all your products. I've had very great experiences shopping on your site. I'm sure I'll be getting some more.
Website was easy to navigate and they're stuff looks cool. I bought two necklaces and both came as described and looked like the picture.
It was great and the products are awesome, there is a large variety that will ensure that I will continue shopping with you all
The items were here in time and were exactly as described. Good quality material which made me happy. Will definitely be shopping here again.
Shirts were fantastic. Got the bundle surprise pack too.and it was all great stuff. Such good stuff, my boyfriend just ordered a bundle too!
VampireFreaks are awesome! Super easy and fast purchase. I received my 32oz Transylvania red bottle and I absolutely love it. Thank you all and I will purchase more from them😻
Great selection of various styles and brands. I've got a big wishlist from you guys! I loved the stickers in the package as well
Service and speed was great. My only complaint was one item arrived blemished. Not enough to send back
Clothing arrived very quickly and fit well out of the bag. I previously had purchased a hoodie with that and was not disappointed.
Costumer service is easygoing to talk with, very pleasant & understanding. I will check out & buy their merch from this cool website!
Easy ordering. Fast shipping. Great updates. Sweatshirt quality and design are amazing. Washed a few times already with no design fading or pealing.
Absolutely love my hoodie! I ordered the wrong size (my mistake) and it's very big on me, but it's so warm and comfortable I wear it anyway. High quality material and zipper, which is a huge plus because my neurodivergent son loves to chew on them and has destroyed countless coats and hoodies. Will definitely be a repeat customer!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members