About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
Business Highlights
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Initial item arrived ripped, support team was great and helped resolve my issue! Reliable deliveries, amazing support, what more could you ask for?
Site is easy to navigate. So many cute things! The items I received were exactly as described on the website. My order was shipped quickly. I'm happy with my experience and would order from VampireFreaks again.
Applied for affiliate program and awaiting discount code - I've been in contact with a member of staff. I also already submitted my content via email :)
As always, great products that I just love. I've been putting in new orders every two weeks or so. Everything looks as described, the packaging is sturdy. The products themselves are high quality. I actually have another order I'm waiting on now! I get lots of compliments on the things I wear that I have ordered. A couple of work friends told me recently that they have put in orders themselves.
My boyfriend saw yalls designs in a spencer's gifts, he bought a hoodie about two years ago. It's pretty worn so i decided to buy him a new one and he absolutely loves it!
Fast quick and great fits. Made it easy to find what I needed with great accurate descriptions! Will shop again.
Lovely bat shirt one of my favorites also love coffin organizer great for holding my stuff find myself looking up more stuff to buy all the time
All of my items looked and feel even better in person! Everything fits perfectly and the prints are beautiful!
A+ customer service and really high quality products. I bought a sweatshirt for my wife and she loved it!
Very happy with owl ornament. I have never been disappointed with purchases from VampireFreaks. Good quality and fast delivery.
Good experience! Please make size charts more accurate! I had to guess on some items, but I got lucky!
Had a wonderful experience purchasing from VF. I have always loved the brand and the style of items offered.
Great selection, exactly what I was looking for at a great price. And fast delivery. My daughter loves it!
I got my package on time. Only 24 more characters to make your standard review into a featured review.
Amazing customer service when you need it, awesome quality, carefully packaged, and so many beautiful items! Thank you! 🦇
Products of high quality and comfort, great designs, and absolutely no issues with this companies services whatsoever in my experience.
Seems good. It was a gift that was just opened yesterday. Only downside was when FedEx delivered they left it in the pouring rain and the box got soaked. It was well packaged and not wet inside. 😁
Really love the products, had to make a small repair on the fingerless lace gloves but for the price i think thats fair! Will definitely be ordering again, ive got my eye on a few items.
Sale page was fairly straightfoward, only comment I have was that the item I ordered showed another piece to be attached to it but I couldnt find it on the site
Shipping was quick even during the month of December. The quality of my item was great and it looked even better in person. I will absolutely be ordering more from Vampire Freaks.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members