About the Business
VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
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Reviews Summary
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Material was awful. I have autism and this material ended up being a sensory issue so I can't even wear these, and I was unable to return them, making this entire purchase a waste of money.
The delivery guy slammed my package on the front step, luckily I didn't have breakable items, but everything else was great.
It's beautiful and perfect! I love it! Well made, great attention to detail, and quite versatile. This is not some crappy knapsack, it is actually quite functional.
It was quick and simple, and the delivery was great! I wish it was all in a box but i understand why it was a bag instead considering i ordered some boots
It was super easy to place and receive my order. It came in time. The quality is great. No complaints.
Awesome! Great selection of merchandise and super fast shipment. One of my favorite on line stores. Thank you guys! 🖤
Will order from site again! Site was great but think the female shirts are more on junior sized than women's
I regularly shop from this store and have loved every one of my purchases! Good quality and amazing artwork 😍
I love vampire freaks. This is my 6th or 7th purchase from them and they are always amazing
Did two different blind bags, and everything exceeded my expectations. The designs are all cool and each shirt fits wonderfully.
Got my partner the perfect pair of boots for their birthday on sale! They came quickly and in perfect condition!
Great received my package quickly and on time highly recommend this store for anyone looking for a edgy goth look
I completely am in love with this purse.I get asked where it's from constantly.Will definitely be ordering from here again🖤
It was great, will buy more in the future. I wish there were more stylish plus size clothing options available.
I love everything about Vampire Freaks!
From the cool things they offer to how quickly they deliver.
Never a disappointed,
The ordering process is easy and simple from start to finish.
The products are very well made. Sturdy and durable with personality and features that make you stand out and make a statement.
Turnaround time is very quick from the time you order, to the time you receive it in the mail.
Five +++ stars.
The place to go for cool shoes and creepy tshirts and accessories. Well packaged, great prices, on all the stuff someone probably wants to warn you about. I love it and will gladly return for more!
They're really nice boots but one of the chains was broken when I got it but other than that they fit really well! Will b purchasing from you guys again! Longtime supporter since the social media site back in the MySpace days! I had vampirefreaks before anything else!
I like what i've got. I'm goth myself and it gonna suit me well for indoor wear. Fabric is quite dark and print looks really sharp and clean.
I live in new mexico so I knew it was gonna take a little bit to get here but was worth the quality material I'm dripping like crazy
Initial item arrived ripped, support team was great and helped resolve my issue! Reliable deliveries, amazing support, what more could you ask for?
Site is easy to navigate. So many cute things! The items I received were exactly as described on the website. My order was shipped quickly. I'm happy with my experience and would order from VampireFreaks again.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members