VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.
The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.
This summary is generated by AI, based on text from customer reviews
Only issue I have is the calf it was a little tight but other than that the shoes fit and they are amazing
Delivery service was great I received my item the exact date it got delivered
I love the clothing your carry and I got a discount on my order. I got my order relatively quickly and everything fit nicely except for one shirt i want to return which is too large.l
It was great fast shipping got my order right away didn't have too worry about it showing up late or anything 🤙🏻
Order was correct, product was super cute, they threw in extra vf pins which I appreciate and it arrived earlier then expected.
All the clothing and boots on here are very good quality. I always get compliments. My shipment is always in solid packaging.
Shipped very quickly, and the clothing items were amazing quality. I've bought from VampireFreaks for years, and will continue to do so.
I got two emails prior to the delivery date saying that they were delivered but I don't blame VampireFreaks cause AUS postal service sucks and the pants are awesome :)
Love Vampire Freaks! I buy for 5 generations ages new born to 75. They have something for everyone and everyone's taste!
Vampire Freaks is amazing! They have so much to offer! Styles, tastes, sizes to cover everyone!
Smooth fast and easy! The bracelet more than lived up to expectations looks/quality wise. Literally wearing it now, keep it up yall! Will most definitely be making more purchases in the future
Answer: Hey Nina, these boots are true to sizae, thank you!
Answer: The clothing is drastically smaller. I assume they only want children purchasing from them. I purchased a skirt that was supposed to be an adult XL and I measured it and found it's a medium and they refuse to return even though it's incorrectly labeled. Purchase at your own risk!