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VampireFreaks

vampirefreaks.com
goth, grunge & punk, casual, swimwear men, womenAge 19-25, 26-45
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About the Business

VampireFreaks is an independent, family-owned business dedicated to curating the coolest goth clothing for freaks and fiends! Since 1999, VampireFreaks has been dressing boils and ghouls around the global in alternative attire. From gothic clothing to punk fashion, VampireFreaks is your one-stop-shop for all things spooky. Conjure some witchy vibez with our spellbinding housewares, haunt the streets in Tripp pants, and keep it creepy with Killstar! We’re over the moon for our customers as you can see on our store reviews! Check ‘em out to hear first-hand about our top-notch goth goodz and spooktacular customer service.


vampirefreaks.com
+1 917-819-6008
US
Founded in 1999
Clothing item from VampireFreaksFashion apparel by VampireFreaksMerchandise from VampireFreaks clothing lineVampireFreaks fashion product

Business Highlights

General

Year Founded: 1999
Target Gender: men, women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.33 - $7.99
Free Shipping: sometimes
Free Shipping Detail: for orders above $75

Returns

Return Policy: not free
Return Instructions: all returns and exchanges must have original tags / packaging and be in new condition
Return Cost: shipping fee, but free for exchanges or store credit

Sustainability

Recycling Program: no

Product

Style: goth, grunge & punk, casual, swimwear
Body Fit: regular, plus size
Available Sizes: Men's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL), Women's (2XS, XS, S, M, L, XL, XXL, 3XL, 4XL, 5XL)

Customer Service

Support Channels: email, phone
Support Phone: +1 917-819-6008
Support Email: store@vampirefreaks.com

Payment Options

Payment Methods: card payments, financing, Google Pay, Amazon Pay, PayPal
Buy Now Pay Later: Afterpay, Klarna, Sezzle

How would you rate VampireFreaks?
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Reviews Summary

The company enjoys a strong reputation for high-quality products, timely deliveries, and a diverse selection that resonates well with customers. Many reviews highlight satisfaction with the unique items and the thoughtful inclusion of extras, such as stickers and bracelets, enhancing the shopping experience. However, some customers express concerns regarding slow shipping times and challenges with customer service communication, particularly related to returns and policy clarity. Overall, while the brand fosters a loyal customer base through quality and engagement, addressing service-related issues could further enhance their reputation and customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
897
value
284
shipping
285
quality
4,767
This company does not typically respond to reviews

Instant Feedback

11,048 reviews
Nevada
1 review
0 helpful votes
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April 15, 2025

Very easy to order. Hard to decide what I want to order due to the wide selections of products you offer. That's the main thing I like about your company, the wide selection of products. Plus, I'm glad I don't have to order from England all the time. Prices are reasonable. Love all the tops and t-shirts I've gotten. They are soft, a great brand, and the graphics are awesome,

Date of experience: April 2, 2025
Florida
1 review
0 helpful votes
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Product was as described, shipping wasn't bad, and came with lots of extras that I really enjoyed! I wish more companies gave out extras. Definitely makes you want to buy more things just for that. And the items came in beautiful bags, secured well and looked beautiful (: I ordered a purse and wallet. Would definitely purchase from this company again!

Date of experience: March 29, 2025
New Mexico
1 review
0 helpful votes
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April 15, 2025

Got the item for my girlfriend and she absolutely loves it. She loves Mothra and being goth Mothra is really cool. Plus we like how big it was for the price is good.

Date of experience: April 5, 2025
New Mexico
1 review
0 helpful votes
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I ordered this for a friend and it showed up to her house the day of the party that I couldn't attend. Perfect timing! And 2 days earlier than anticipated. Love baby Cthulu!

Date of experience: March 22, 2025
Minnesota
1 review
0 helpful votes
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April 17, 2025

Was as smooth shopping as ever! Haven't had a chance to test the makeup out yet, but super excited! Was a little bummed that the coloring book was double-sided instead of single-sided designs, but that's due to what mediums I most enjoy to color with

Date of experience: April 7, 2025
Oklahoma
1 review
0 helpful votes
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Both my bonus baby and I were super happy with our stuff. I got the plague doctor tote bag and got her/him the pink Spooksolotl. We love them! Will def be shopping with y'all again.

Date of experience: March 25, 2025
Minnesota
1 review
0 helpful votes
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I loved my entire experience shopping on VampireFreaks site! It is user friendly, has a large selection of products, fair pricing, quick shipping and the products I received were excellent quality. I don't have a single complaint!

Date of experience: March 24, 2025
New York
1 review
0 helpful votes
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I had ordered a pair of boots that were great but too small in the calf area. I requested a returned and received smooth instructions and return label. When it came to getting a refund the option was there but I instead exchanged it for another pair of boots which worked perfectly. The remaining balance was deposited right back in my account. Very smooth and easy process with communication throughout.

Date of experience: March 25, 2025
Missouri
1 review
0 helpful votes
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June 3, 2025

I love your stuffies. I'm a stuffie addict and I look forward to having more stuffies from your company. Thank you so much and I'm so glad I found you.

Date of experience: May 24, 2025
District of Columbia
1 review
0 helpful votes
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My new knee boots are FIRE!
April 1, 2025

My new knee boots are FIRE! Everyone is asking about them! They are comfy cute and very EDGY! I need these in a different color!

Date of experience: March 22, 2025
Oregon
1 review
0 helpful votes
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June 18, 2025

My items arrived in perfect condition and look even better in person. I'm honestly kind of addicted to browsing the site, there's so much cool stuff.

Date of experience: June 8, 2025
Massachusetts
1 review
0 helpful votes
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June 18, 2025

Came quick and the clothes are cute. Definitely true to size however if you have a larger chest it can be a little tight.

Date of experience: June 8, 2025
Florida
1 review
0 helpful votes
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May 3, 2025

Amazing quality shirts and designs of items. I love the vibe of the company and customer service and products.

Date of experience: April 23, 2025
Pennsylvania
1 review
0 helpful votes
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May 23, 2025

Website is easy to navigate, got a discount for first time shopping! The quality of the clothes and accessories are great. Shipped very fast!

Date of experience: May 13, 2025
South Carolina
1 review
0 helpful votes
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May 11, 2025

Been wanting a zombie pen holder for a while. Finally decided to get one from your site. Arrived pretty fast! And it's beautiful I love it

Date of experience: May 1, 2025
Colorado
1 review
0 helpful votes
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May 15, 2025

Love the products and designs, super fast shipping. The plus size line is amazing, can't wait to see what other fun product they have!

Date of experience: May 5, 2025
Georgia
1 review
0 helpful votes
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I really like my order, and it came in a timely manner. I greatly recommend VampireFreaks to anyone looking for some good alternative clothing.

Date of experience: March 22, 2025
Illinois
1 review
0 helpful votes
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May 5, 2025

Fast shipping, clothes fit amazing. They have really cool stuff. I got my eye on more stuff! Just waiting for a restock alert!

Date of experience: April 25, 2025
Canada
1 review
0 helpful votes
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Vampire Freaks was more helpful in seeing my order fulfilled than I could have expected. The product quality was very high surpassing my expectations.

Date of experience: January 1, 2025
Florida
1 review
0 helpful votes
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Higher quality items than anticipated
March 31, 2025

Higher quality items than anticipated. The pricing is fair, shipping is fast. Exceptional selection. Very happy with my purchases and will buy again.

Date of experience: March 21, 2025