TwinkleDealsReviews 942

Ordered a maxi dress and bikini. 3 weeks later got the dress which is cheaply made and my 8 year old makes better cut lines than this. Looks bootleg. Never received bikini. When I contacted them via email, because there's no phone # (it's 2016 who doesn't have a phone?) The next day I was emailed back they were out of the item and will no longer carry it. Okay, so you never even contacted me to tell me this? They won't refund the money and will only offer me store credit. This is a terrible company that does horrible buissness! I would give them a ZERO but it wasn't an option

This is the worst site I have EVER ordered from and I shop online quite often. I ordered almost 3 weeks ago and paid the extra fee to have my ordered delivered in 2 days because I was heading to the beach and wanted to take the items i ordered with me. But still here we are 3 weeks later and no items and I tried to track where my package was and it wouldn't let me. Never will I ever order from this site again. Extremely disappointed!

Update: The company did finally refund the full price AFTER I filed a dispute through Paypal and wrote this review. I was offered a "gift" to change/remove this review but I only reported facts and want to warn others to order at their own risk.

Ordered a dress in a large size having learned the sizing difference between US and China. Dress fit but looked like it was made by a toddler - no collar, no button holes or loops for the buttons, loose threads everywhere and cheap, scratchy material. Customer service kept insisting I send photos which I did - twice. They said the pictures weren't received and then dropped communication so no refund for me. Don't let them suck you in with the low prices!

Absolutely terrible. First of all, the items take way too long to arrive to your house, and when they come, they aren't anything at all like the pictures online, both size wise and style wise. The fabric that that each of the items I ordered were made out of the cheapest material I have ever seen. You also have to go through 2 million steps in order to return them, so there really isn't a point to do so. All in all, would not recommend this site to anyone.

I ordered something on February 2nd as I will be moving to bali in a week. According to their website it should have taken 10-20 working days to be delivered. Just in case I calculated some extra days before I ordered. They just shipped it out, meaning 21 working days after I ordered and wouldn't let me cancel my order anymore, knowing I would never get it in time before I move. All you get is an automated answer, which I received twice trying to contact them

I paid for an item at the start of February. After three weeks with no postage confirmation, I've asked where my item is. They have said that it was Chinese New Year and they all had time off. That is FINE but put that on your website and state that it will take a while to catch up or send me an email with that information instead of making me wait three weeks for ME to ask THEM. Then after another week passed, I emailed again. The item is backlogged and wont be posted for another two weeks. I ordered in February for a holiday in April as I know it takes a while to be delivered from China but it's looking like I won't get it for then. And then I come online to check other's experiences to find that reported quality is poor so I will have waited three months for a bad quality bikini with NO communication from them unless I chase them?! Awful, awful, awful.

Great customer service from this company and I love the prices on their super cute stuff!

I purchased 3 items from you in January 2016. Items arrived in time but were 2 sizes smaller. I contacted twinkledeals customer services support 3 times via their email requesting for a forwarding address to post back items and get a bigger size or my refund but have not heard from them since them. I am very disappointed with the services and also the quality of the items. Can I have you address for me to return your goods please? Order No: T**************. Support Ticket NO: T*******167. Waiting for your quick response. Sarah

I've paid my order for over 2 weeks ago now. I also received an e-mail that my payment has been received. However I haven't received any further information about my shipping ever since or that my package is even send. When do I get my order? When there is no confirmation or answer whatsoever I want my payment back and the order canceled. This is taking way to long.

Since my last review Twinkledeals answered with the reply that they send me a solution for my problem to my e-mailadress. However I never received any e-mail. Send them a reply saying I didn't receive anything and surprise surprise, no answer. Getting really pissed off here

They are fraud company!

Never use this Seller if you do not want to loose your money,
We ordered 2 woman's swim suite for $25. The shiped me 2 t-shirts, around $6 each. When i asked for refund they, asking me for partial refund for $5, and i was disagree with that, then they was agree with refund but with shipping and handling by my own cost.

Update:

They are provided refund for $20+ but not for full amount. So I have 2 useless t-shirts, less for $5.

Before make the order think twice: are you ready to loose your money and spend a lot of time for return and refund?

Question to the twinkledeals: why are you are acting so bad with customers?

This is fraud company, and newer use it!

I ordered from twinkledeals.com Feb 1st. When I still hadn't received my package on the 20th I started tracking it only to find out that they left my apartment number off of my address and sent it back. I have been trying to contact twinkledeals support but receive automated messages asking me to wait for my package. The only problem is my package came and went so what exactly am I waiting for?

Update: Customer service rep got in contact immediately and offered a refund. I'm glad I didn't have to jump through hoops to get a refund for my order.

WE HAVE ORDERED:
- 2 COATS; THEY ARE POOR QUALITY; THE SIZE IS NOT CORRECT; MEDIUM SIZE IS LARGE
- 1 DRESS BOHEMIAN V-NECK; ITS IS VERY THINK; YOU ARE ABLE TO SEE YOUR SKIN
- THE CARDIGAN; SHIRT; T-SHIRT HAVE BAD QUALITY.
LONG DELIVERY OVER ONE MONTH
THEY DON´T ALLOW YOU TO PUT A FEDBACK IN THEIR OWN WEBSITE
COMERCIAL WEBSITE; NICE PICTURES BUT IN REALITY POOR QUALITY.
IF I WANT TO SENT BACK WITHOUT GUARANTY THAT THEY WILL ACCEPT.
WISHING EVERYBODY TO CHECK THE REVIEWS BEFORE ORDERING.
I'M VERY DISSAPOINTED

I ordered from twinkledeals.com 2 watches - a smartwatch and a led watch and i simply love it. The smartwatch was a gift for my sister and she got her present before her birthday thanks to the fast processing of the order (1 day) and fast shipping (17 days)!