Tracy N.

Warning! Poor quality products. Very long shipping time. Did not provide refund for item not even shipped. Did not provide instructions for returning items received. Wasted money.

I purchased some nice looking, deep brown "magic tape" shoes online for a total of $40.13 (included $7.99 shipping). I received them over two months later and they did not look like the shoes I ordered and the "magic tape" did not actually adjust to make the shoe fit. The company only agreed to a refund if I paid return shipping to China which would be at least 4X what I paid for the total order.

Seemed like a great deal. I ordered a furniture set: couch, loveseat and recliner chair with a protection plan. Prices good, delivery on time... but the evening of delivery, noticed the loveseat wasn't reclining properly. Turned it upside down and noticed some bolts and caps were missing. Tried for months to deal with the company for missing parts, sending pictures and details and got terrible customer service. I was reminded several times that I signed off on the delivery slip but really, who expects a customer to turn a heavy couch upside down and identify missing bolts upon delivery? I only wanted the parts needed to make the loveseat usable. I would never deal with this company again and the protection plan is evidently not worth anything.

Betsabeh's hair salon in Mission Viejo provides everything good about a hair cut/color/style and none of the bad. Betsabeh hears what you want and is able to execute it in a private, comfortable environment. It's almost like doing it yourself, but knowing how to do it right. Price is totally reasonable. I'm lucky she's close, but I would drive cities away to go here. Tracy

Update: The company did finally refund the full price AFTER I filed a dispute through Paypal and wrote this review. I was offered a "gift" to change/remove this review but I only reported facts and want to warn others to order at their own risk.

Ordered a dress in a large size having learned the sizing difference between US and China. Dress fit but looked like it was made by a toddler - no collar, no button holes or loops for the buttons, loose threads everywhere and cheap, scratchy material. Customer service kept insisting I send photos which I did - twice. They said the pictures weren't received and then dropped communication so no refund for me. Don't let them suck you in with the low prices!