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Tracy N.

1 Level 1 Contributor
  • 4 Reviews
  • 10 Helpful Votes
  • 0 Thank Yous

Experience: Home & Garden, Clothing & Fashion, Shopping

Member since March 2016

  • Reviews

    4

  • First Reviews

    2

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    265

Review Distribution

4 Reviews by Tracy

1/1/20
I purchased some nice looking, deep brown "magic tape" shoes online for a total of $40.13 (included $7.99 shipping). I received them over two months later and they did not look like the shoes I ordered and the "magic tape" did not actually adjust to make the shoe fit. The company only agreed to a refund if I paid return shipping to China which would be at least 4X what I paid for the total order.
10/6/17
Seemed like a great deal. I ordered a furniture set: couch, loveseat and recliner chair with a protection plan. Prices good, delivery on time... but the evening of delivery, noticed the loveseat wasn't reclining properly. Turned it upside down and noticed some bolts and caps were missing. Tried for months to deal with the company for missing parts, sending pictures and details and got terrible customer service. I was reminded several times that I signed off on the delivery slip but really, who expects a customer to turn a heavy couch upside down and identify missing bolts upon delivery? I only wanted the parts needed to make the loveseat usable. I would never deal with this company again and the protection plan is evidently not worth anything.
BetsabehBeauty
7/1/16
Betsabeh's hair salon in Mission Viejo provides everything good about a hair cut/color/style and none of the bad. Betsabeh hears what you want and is able to execute it in a private, comfortable environment. It's almost like doing it yourself, but knowing how to do it right. Price is totally reasonable. I'm lucky she's close, but I would drive cities away to go here. Tracy
3/2/16
Update: The company did finally refund the full price AFTER I filed a dispute through Paypal and wrote this review. I was offered a "gift" to change/remove this review but I only reported facts and want to warn others to order at their own risk.

Ordered a dress in a large size having learned the sizing difference between US and China. Dress fit but looked like it was made by a toddler - no collar, no button holes or loops for the buttons, loose threads everywhere and cheap, scratchy material. Customer service kept insisting I send photos which I did - twice. They said the pictures weren't received and then dropped communication so no refund for me. Don't let them suck you in with the low prices!
sandyz3
Sandy Z. – TwinkleDeals Rep
Dear Tracy,
Thank you for your feedback.
We feel sorry for the experience that had influenced.
Please noted that we always do our best for our valued customer.
If you have any further concern, please feel free to contact us at https://support.twinkledeals.com/ticket/ticket/index
Best Regards
Twinkledeals Customer Service

Tracy Has Earned 10 Votes

Tracy N.'s review of BetsabehBeauty earned a Very Helpful vote

Tracy N.'s review of Coleman Furniture earned 2 Very Helpful votes

Tracy N.'s review of TwinkleDeals earned 7 Very Helpful votes

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