logo

TwinkleDeals
This website seems to be closed. Find similar businesses

website thubmnail of TwinkleDeals

TwinkleDealsReviews 942

2.3
twinkledeals.com

TwinkleDeals Reviews Summary

TwinkleDeals has a rating of 2.3 stars from 942 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with TwinkleDeals most frequently mention customer service, poor quality and tracking number. TwinkleDeals ranks 320th among Fashion Jewelry sites.

service
126
value
118
shipping
128
returns
59
quality
117
GB
1 review
2 helpful votes
Follow Gabrielle P.
Unfollow Gabrielle P.
Send Message
Share Review
Report Review

The problem has now been resolved completely!
I am happy to say that customer service has been very helpful and a refund has been received!

Date of experience: March 13, 2016
Israel
1 review
4 helpful votes
Follow Keren G.
Unfollow Keren G.
Send Message
Share Review
Report Review

This tank top (po# T**************) was received very quickly. The color and product was exactly as was described in the item description. The quality is very high. Material is very pleasant. The size is as per information and suite for me.
Many thanks for the excellent service and hope to continue to buy from this site in future.
Best regards,
Keren

Date of experience: March 12, 2016
North Carolina
1 review
14 helpful votes
Follow Natalie W.
Unfollow Natalie W.
Send Message
Share Review
Report Review

SADDENED
March 12, 2016

I work so hard for my own money and am a poor college student and I just ordered from this website without looking at the reviews first! I feel like an idiot! I feel like im never going to get my items and I picked up a shift this Saturday just to afford them :( really sucks. I hope I get my stuffffff

Date of experience: March 12, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Natalie,
Thank you for your recent comment.
We will work harder to minimize the possibility of a recurrence.
Could you please give us your order number and ticket number? We will check this issue for you.
Many thanks.
Twinkledeals Customer Service

Australia
1 review
13 helpful votes
Follow Lou H.
Unfollow Lou H.
Send Message
Share Review
Report Review

- Items took about 2/3 months to get here
- missing 3 swimsuits! The only reason I brought from them
- The other three items were of such poor quality there's no point in even wearing them. One started to break down on the stitching as I tried it on - nothing like photos on the site
- I complain & ask for refund of missing items - they won't abs send them out, 2 months later, still nothing, no refund either - if I could say anything, if say they are a scam company, just don't do it to yourself

Date of experience: March 11, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Lou,
Thank you for take your time to write this review.
We very much regret issue and are fully committed to resolving it to your satisfaction.
Our team has reviewed your complaint and offered you a solution in the ticket. We are waiting for your reply.
Could you please answer us?
Looking forward to hearing from you.
Best Regards
Twinkledeals Customer Service

Australia
1 review
12 helpful votes
Follow Lilly C.
Unfollow Lilly C.
Send Message
Share Review
Report Review

Ripped off!
March 11, 2016

I have been ripped off. I have brought from twinkle befor and thought i would buy again except this time I NEVER received the item.
I have emailed them and no reply.
So mad! NEVER AGAIN will I buy from these people.

Date of experience: March 11, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Lily,
Thank you for your recent comment.
We feel sorry for this issue and are more than willing to hep you.
Please provide us your order number or contact us at https://support.twinkledeals.com/ticket/ticket/index
We looking forward to hearing from you.
Thanks.
Twinkledeals Customer Service

New Jersey
1 review
5 helpful votes
Follow Patrick D.
Unfollow Patrick D.
Send Message
Share Review
Report Review

Avoid this site. My wife ordered products on February 13th and the order is still "processing". Read the reviews and you will see similar responses.

Date of experience: March 10, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Patrick,
Thank you for take your time to write this review.
We feel sorry for the issue that you had raised.
Your parcel had been delayed and we had contacted you for the detail information.
Please work with us at your support ticket.
Thanks for your attention.
Best Regards
Twinkledeals Customer Service

France
1 review
5 helpful votes
Follow Marincaserina S.
Unfollow Marincaserina S.
Send Message
Share Review
Report Review

I find it appalling that we can sell such items. All items are good to put in the trash. Nothing to do with the Wonderful products offered on the site. Oversized clothes, badly cut, witch feel very bad. Tissues of very poor quality. I do not recommend this site, it is the scam.

Date of experience: March 10, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Marincaser,
Thank you so much for your important feedback.
We are always very grateful to hear from our customers.
We have sent an e-mail to you about this issue and figured out solution at the same time.
Please noted that we are committed to assisting every customer at any time.
Many thanks.
Twinkledeals Customer Service

Utah
1 review
4 helpful votes
Follow Cera G.
Unfollow Cera G.
Send Message
Share Review
Report Review

You get what you pay for
March 10, 2016

I've got some nice stuff from them. I've only ever ordered jewelry and scarves, and these were in good condition. It's not the greatest quality product in the world, but it's nice if you don't want to spend a ton.

Date of experience: March 10, 2016
Spain
1 review
3 helpful votes
Follow Hugo N.
Unfollow Hugo N.
Send Message
Share Review
Report Review

Cheap, good quality and fast!

This site allowed me to renew my wardrobe with modern, stylish and beautiful clothes for very good prizes!

I ordered a Knitted Lapel Peacot on January the 11th (T**************). The parcels was sent on time, and arrived on time and they fulfilled my expectations!

Date of experience: March 10, 2016
GB
1 review
0 helpful votes
Follow Anne H.
Unfollow Anne H.
Send Message
Share Review
Report Review

Beautiful clothes, cheap prices
March 10, 2016

This site has been good to me so far. I have bought 8 clothes here and they all got flattering comments from random people every time I wore them.

The sizes were good, quality is alright and the shipping was decent.

I'm looking forward to buying more things from this site.

Date of experience: March 10, 2016
Texas
1 review
1 helpful vote
Follow Heather C.
Unfollow Heather C.
Send Message
Share Review
Report Review

Twinkledeals rocks!
March 10, 2016

I heart Twinkledeals so much. They have the coolest stuff. Everyone on campus is constantly asking where I get my unique style. I love to trendset and Twinkledeals is my bomb-diggitiest asset. I can't get enough, can't get enough. Twinkle - homies! Y'all da beez neeez baby!

Date of experience: March 10, 2016
Georgia
3 reviews
10 helpful votes
Follow Cristal H.
Unfollow Cristal H.
Send Message
Share Review
Report Review

I placed an order. Got billed through Paypal. Twinkledeals was paid, but now I am being told that it would be 7 to 15 BUSINESS days. It had been and it supposedly ade it to a sorting facility in Miami, but now in order to track a package, I have to go to this website I was informed that my delivery can be tracked through www.xfl-express.com which contains MALWARE, so I cannot track my late package. Also was told it might be ANOTHER 15 to 25 business days. That was not part of my purchase agreement! Plus some of the items I ordered was said to be on back order, but I have already paid for those items. I am disgusted with this scam site! I am trying to get my money back through paypal and I am warning everyone to never order from twinkledeals. I would rather pay a little more and know where it is coming from in the United States

Date of experience: March 9, 2016
Tennessee
1 review
7 helpful votes
Follow Mckenzie W.
Unfollow Mckenzie W.
Send Message
Share Review
Report Review

I ordered a swimsuit on January 23rd. It stated 10-25 business days for shipping, so I put it out of my mind, knowing it would be a nice surprise when I came, not expecting to get it soon. It is now 46 days after when I finally gave up and contacted the site about the missing order. They did contact me back, but just said "sorry, the item is no longer in production". I have received a refund because I paid through PayPal, but they would have never said a word, had I not complained. It seems this business posts a ton of stolen popular pictures of items that they don't stock, and then decides which items they want to make (in cheaper materials and cheaper production costs than the high quality items pictured). All the while, keeping people's money and hoping they don't ask about their missing orders. Absolutely disgraceful way to run a business.TT**************

Date of experience: March 9, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Mckenzie,
Thank you your valuable feedback.
We apologize for the issue that you had described.
We had noticed that your order number is not complete, would you mind to check at your account and provide us the correct one?
Looking forward to hearing from you.
Thank you very much for your support.
Best Regards
Twinkledeals Customer Service

France
1 review
1 helpful vote
Follow Elisa P.
Unfollow Elisa P.
Send Message
Share Review
Report Review

Pro & cons
March 9, 2016

I think that in the end of the day the price is proportional to the quality of the items. What I don't like about this websites is that they do not show a notification when an item is not currently available for various reasons. For this reason, it happened to me to submit an order and then discover that something was out of sale or in waiting for restock. Otherwise, I think the service is good, my requests have always been managed quickly and with success.

Date of experience: March 9, 2016
California
1 review
4 helpful votes
Follow Teresa H.
Unfollow Teresa H.
Send Message
Share Review
Report Review

Ordered 2 swimsuits about a month ago, and we have not received either of them! After reading several reviews this seems to be the norm! I will be turning this company into the Better Business Bureau! I can't believe they continue to stay in business with all the horrible reviews!

Date of experience: March 7, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Teresa,
We would like to start off by telling you that we are so sorry about your experience.
Please noted that we are more than willing to help you.
We have contacted you for the parcel situation, it is on the way for delivery, please work with us if you have any further concern.
Thank you very much for your cooperation.
Best Regards
Twinkledeals Customer Service

Georgia
1 review
6 helpful votes
Follow Traci H.
Unfollow Traci H.
Send Message
Share Review
Report Review

HORRIBLE EXPERIENCE
March 7, 2016

Ordered from this company in January... never received (now March) and when I asked for my money back, they gave me less than half back. Wish I would have read the reviews prior to ordering from this company. Don't understand how they can get away with only giving you less than half of what you paid when THEY never shipped! DO NOT ORDER FROM THIS COMPANY! Then they promised full refund after this review and once again... never received!

Date of experience: March 7, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Traci,
Thank you for sharing you shopping experience with us.
This issue had been reviewed by us and we had contacted you for the best solution.
Please check at your support ticket and reply us.
We look forward hearing from you.
Thank you.
Twinkledeals Customer Service

Hong Kong
1 review
4 helpful votes
Follow Kathy L.
Unfollow Kathy L.
Send Message
Share Review
Report Review

Horrible experience
March 7, 2016

I ordered two weeks ago and paid for the standard shipping fee. When i emailed them asking about my order, they said one of the items i purchased is out of stock and that they would mail me my items on march 20th. They said i had two choices, 1. Wait till march 20th. 2. exchange my item to something else. How could they not telling me that my item was out right after i purchased it and saved me from the wait. If i didn't email them, i would never have known! What a ridiculous service.

Date of experience: March 7, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Kathy,
Thank you for your valuable feedback, we feel sorry for the issue that had caused.
We had checked this issue and contacted you for the best solution.
Please keep communication with us if you have any further concern.
Best Regards
Twinkledeals Customer Service

GB
1 review
4 helpful votes
Follow Sara D.
Unfollow Sara D.
Send Message
Share Review
Report Review

After all this time I'm still waiting for my items or refund.
They promise me a refund on the 9th of March and guess what? That's right, still waiting for it.
They delivered 1 out of 3 items that I ordered, so it's now 2 months of waiting since I made my order.
Please stay away from this site, don't even click on it because you'll be mugged by them.

Date of experience: March 6, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Sara,
Thank you for sharing your shopping experience with us.
The refund had bee arranged to you credit card and if there is any further concern, please keep communication at your support ticket.
Thank you very much for your support.
Best Regards
Twinkledeals Customer Service

Texas
1 review
9 helpful votes
Follow Helly Z.
Unfollow Helly Z.
Send Message
Share Review
Report Review

No Bueno
March 5, 2016

I ordered a coverup yesterday and recieved a n email today stating my order is pending due to not recieving payment. Yet my bank account was already showing how transaction went through. Site didnt even recognize my order number either. OMG! This is frustrating especially after reading all these reviews. Order# **************

Date of experience: March 5, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear Helly,
Thank you for your recent review.
We apologize for the issue that you had mentioned.
Please rest assured that we customer will get an order number when placed the order there.
And we had contacted you about the details, please work with us for the best solution.
Best Regards
Twinkledeals Customer Service

Texas
1 review
9 helpful votes
Follow r s.
Unfollow r s.
Send Message
Share Review
Report Review

Fraud!
March 4, 2016

This site doesn't state it's from China. I will never intentionally purchase items from China companies due to poor quality and sizing. But when it's not shown to be from China, how can consumers protect ourselves? They will only give me 20% of price and I spent 100% on crap.

Date of experience: March 4, 2016
Sandy Z. — TwinkleDeals Rep
over a year old

Dear r s,
Thank you for your recent review.
We apologize for any inconvenience that have caused.
Your case had been reviewed and we had contacted you for the best solution, would you mind to reply us at your support ticket?
Looking forward to hearing from you.
Best Regards
Twinkledeals Customer Service

From the business

Shop from a large selection of womens & mens fashion clothes, swimwear, shoes, jewelry, accessories at best discount prices with free shipping on Twinkledeals.com.


twinkledeals.com
Shenzhen, GuangDong, China