This APP IS absolutely TOO much funnn!
TRY IT. YOU WILL LOVE IT Lowest prices for quality items I have ever seen... Quality goods for sure..
Some items are cool but some are a disappointment!
Get your purchase faster than Wish, with no funny sales tricks.
Hi Darlene,
Thank you for your review.
I'm pleased to hear you are happy with the speed of shipping.
Warm wishes for a very happy holiday season to you and your loved ones.
Respectfully,
Angelique
VERY EFFICIENT A DAILY MY VISIT THIS SITE EVERYDAY NEW PRODUCTS WE THINK YOU'LL LOVE EACH DAY TOPHATTER IS #1 LIKE
Thank you for your support, Larry, and writing your review! We're glad to have you as a member of the Tophatter community.
Regards,
Felicia
Been good so far but needs sellers to be more honest with what they are selling.
Paid for them, money's gone. 2 months later no earphones
Some items smaller than I thought but great products! Very pleased with tophatter!
SOME PRODUCTS ARE GREAT AND OTHERS YOU CAN BUY FOR SAME PRICE ON OTHER SITES OR LOWER. SO I WOULD SAY IT IS FUN WAY TO GAMBLE
I love Top hatter, especially the great deals on beautiful jewelry.
Everything I have ordered has been excellent, not one return nor disappointment
Wonderful pieces of custom jewelry that look like real. Gorgeous sets!
Received the BAG EMPTY Tracking Number is 9400 1368 9523 8365 1838 39 Would Like To See Some Type Of Followup. Thanks, Darwin
Hi Darwin,
Thank you for your review.
I was able to locate the order number 62500020 connected to the tracking you provided, thank you.
I'm sorry to hear you received an empty package. A refund has been processed for Order #: 62500020. Refunds must always be issued back to their original payment source. Because you paid with PayPal, the time-frame when you can expect your refund will be determined by the funding source. Please contact PayPal directly if you have questions about this refund: https://www.paypal.com/selfhelp/article/FAQ1212.
Have a wonderful time shopping on Tophatter!
Kind Regards,
Angelique
Awesome and authentic brands.
Return super easy too!
Yea
Fast, easy... I'm addicted! Won several times and love all I got
Hi Michelle,
Thank you for your review.
I'm elated to hear that you enjoy shopping on Tophatter and love all of your items.
Respectfully,
Angelique
Like what I've gotten so far still waiting on some items
Hi Fawn,
Thank you for your review.
You are priority number one, and I'm thrilled to know we delivered the superior experience you deserve.
Tracking status can be viewed on the My Orders page under the Settings menu in your Tophatter account. On the My Orders page, click the item, then click ‘Where’s my item?’. For detailed information and instructions regarding our shipping process, check out our self-help FAQ here: https://help.en.tophatter.com/article/36-what-if-i-havent-received-my-order
If you have a question or a concern, customer support agents are available to help via email by signing into your Tophatter account and going here: https://tophatter.com/support/contact?topic=Buying or by sending us a direct email to help@tophatter.com.
Respectfully,
Angelique
I HAVE BOUGHT SEVERAL ITEMS AND COULDNT BE HAPPIER WITH MY SHOPPING EXPERIENCE, GREAT PRICES, FAST SHIPPING
Answer: There is also the FEDERAL TRADE COMMISSION that can help with these types of problems
Answer: You have to read the descriptions. It will tell you if it's real or plated.
Answer: Do not deal with this company,,, all jewelery is crap n cheap
Answer: Tophatter will screw you over. Shop Amazon or overstock.
Answer: Good luck! Tophatter rippes off the sellers so they are not going to be very likely to return your money.
Answer: Justin you are absolutely correct. I find out the hard way. I had my own auction with nice AUTHENTIC designer items and cosmetics (Becca, Cargo, Smahbox, Too Faced, etc). I lost big time. $40 Cargo palette sold for $10; it cost me $15. Items that I started higher to cover my cost never sold. I still had to pay fees for the item being listed. A $200 Calvin Klein purse sold for $20; it cost me $80 wholesale. Run!
Answer: If you end up buying a few items from the same seller they can do a combined shipment but you rarely get the same buyer items since they only let the sellers sell 10 items a day. It is different for the sellers that have their own auctions.
Answer: You will notice the same names no matter the day, time etc. Bidding against you very often. Is it a coincidence? Personally I don't believe in coincidences.
Answer: Depends on what you are selling. Yes, a lot of items go unsold in the jewelry and accessories categories... as well as others. Coach and Michael Kors and other designer brands, not much goes unsold, because here's the catch - - you pay fees on the starting bid. TH wants everything to start at $1. So you get punished if you start higher as to not get screwed by a low purchase price. Say you buy a designer bag for $120. If you start that bag at $100, you're already paying over $10 in fees. **IF** you can manage to sell it for a profit, there are still the commission and bank fees. If you start it at $1, you're barely paying any listing fees but it might only sell for $80 (or less!). So, less fees, but you lost your ass on the item. It's messed up. Most sellers have put in their time to see if they can make a profit or to see if TH will change, but they all seem to end up leaving. I'm convinced the only ones who stay to sell there are the counterfeit or crappy quality sellers who are buying items for next to nothing, because that seems to be the only way to make a profit there these days. I would go the ebay route if you're looking to sell.
Answer: Yes! Sale of counterfeit items is prohibited. If you are concerned about the authenticity of an item purchased on the platform, you may return it for up to 30 days from delivery. See full details on our return policy here: http://tinyurl.com/h7xokwj.
Tophatter has a rating of 3.4 stars from 7,899 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Tophatter most frequently mention customer service, good quality and great prices. Tophatter ranks 181st among Auction sites.
Hi Richard! Thanks for responding to Tophatter's experience survey!
We are delighted to hear you have enjoyed your time on Tophatter and appreciate you being a key member of the community!
Warm regards,
Graciela