TomTop

Straight after my purchase TomTop reduced price for purchased item by 30$. I immediately contacted support and asked to cancel and reorder. NO answers whatsoever. They're fast to take your money, but don't expect any customer service!

They have quality items at very reasonable prices. The shipping takes a while, which is understandable when shipping China to USA, but overall there were no issues and good communication... recommended.

Update - after much to-and-fro, agreed to bin the battery, eventually managed to get refund... minus cost of postage;-( So not sure what this '45 day money back guarantee' or '1 year warranty' is all about. So currently only looking at them for lower-value 'flash-deals' etc with less risk...

Great shop, multiple shipping address with different prices but it is important to avoid importation custom tax.
Did not have any complain so far for the multiple buy's.
I like the promotions, even if one week later that are even better promotions.
I cannot get items cheaper in ebay or aliexpress.

Order an a wireless PC keyboard remote and got it just as described. This site is good for Chinese products. Expect the normal shipping times as they come from China, though. All of these sites have slower shipping times.

Buying things from them are usually way cheaper than anything on eBay or Amazon. With the slow shipment free of charge, you can't beat deals like that. The email customer support has been responsive also.

Bought a RC model Cessna 165 which only managed to bind twice before it became intermittent and the completely unbound. Spend lots of time making video to show what was happening all to no avail. Asked for new plane to replace never heard any more. Very poor service and low quality product. Buyer beware.

I've seen other reviewers praise their prices. So far, I've spent about $400 for an item that is long overdue, and absolutely no one is answering me from TomTop. I've never encountered a worse company to deal with. I cannot advise against them enough.

Their business model is to sell broken or defective products and hope that you dont discover what's wrong with them until it's too late! Bought two model airplanes from them, both came defected but when i contacted them, went silent! Stay away!

The best value on line when you are building or replacing a standard 21 fret neck, very smooth nice finish filed frets no sharp edges I've built over 100 guitars and haven't found quality this good at this price point anywhere else and fast shipping makes Tom top my choice!

Bought Internet Tablet with about 8 months. Received the product 6 weeks later ans was defective. I returned it and they never replace nor reimburse anything. Made many attempt to settle the issue directly with them or with EBAY but problem still pending.

Basically took them 8 months to admit that the carrier lost my package and they are not doing anything about it. Terrible customer service, avoid at all costs!

EDIT: After posting many reviews in different websites the issue got sorted straight away (why couldn't this be done in the first place?) So my recommendation is if you a have a problem with them, publish everywhere!

Should have looked into what kind of seller this was before ordering. Capacitor meter never arrived. Tomtop never responded to multiple emails. This appears to be another Asian drop shipment company--someone with nothing but a website who orders from someone else after they are paid.

Bought a mouse in Jan 15, nothing arrived, asked if it will ever arrive, tomtop then went on an email merry go ride, back and forward with order numbers etc, until eventually they wanted photos?
Photos of what? Needless to say, avoid tomtop.

I received a bad component(android box)you guys never replaced nor let me return it and you took my monies,,, this is not done by no means, I have several and vary active media sites that I will be tell others to beware,

I have shopped@ http://www.tomtop.com on several occasions and each time I have found the experience to be without hassle. Living in Australia can make many products expensive. So shopping at TomTop save me a ton of money, Postage and shipping costs are very reasonable with many items having free shipping.