louise r.

I ordered some dresses from asos and paid $100,1 month after i have ordered still haven't received my item until now, ordered the dresses on March 6 expected delivery is April 3 until now I have not received my items April 15 and they wanted me to wait for another 2 weeks. I have already addressed my issue with them and they don't want to admit their mistake and wanted me to wait for another 2 weeks. Customer service wasn't helpful at all and kept on saying the same thing. Now that I don't need the dresses and it didn't arrived when I needed it and asking for a refund and they don't want to make any refund on my account. For those who are thinking on ordering with ASOS I suggest DO NOT ORDER FROM THEM AT ALL.

Item received is not as Photographs on site. They are not authentic L. O. L. Series 3 Confetti Pop. What is advertised on their website is not what i received, contacted customer service but not helpful. Asking for a full refund and I am willing to send their items back on my on cost if that what it takes but instead offering me a $8 compensation from what i've paid $51.19