Tobi

I ordered 5 jumpers/cardigans some months ago because I needed some warm clothes. They arrived after a couple of weeks (I live in Italy) they were just like they looked in the photos on the site. The quality is not the best but it's totally worth the price! One of my jumpers especially was AMAZING quality! I have been using them for months and I washed them quite a few time and they are still in perfect condition! I am going to be able to wear them also next year and the following years:)
Also I ordered a chunky silver necklace and that was maybe the only disappointment cause it was very light and almost felt like plastic. But again: for the price you can't complain, can you?!

The customer service and billing department are completely biased and don't do proper steps to verify anything. If they see something is wrong with your order, all they do is cancel it without informing the buyer. This has happened to me twice, and it is quite annoying. When I call to see what happened they always have a $#*!ty excuse without following any proper protocol on verification. Overall, very unprofessional and biased.

The items I received were not up to the quality I paid for, and I got my items at 50% off. I doubt any of Tobi's product are worth what they're regularly priced for, which is fine, but even at half off I find that the fabric and sizing was so off that leaves me in shock when I received it. The "bandage" skirt was not a real bandage skirt, its made of a cheap elastic material that isn't nearly as stretchy and looks like it would get stretched out after a couple wear. It was also very loose at the waist part, (mine was an xs) which is very unflattering on me as it shows a gap between the skirt and my waist if I wear a crop top. The dress I ordered was made of a thin material that seems like the kind of fabric they would use in a typical t-shirt and it was way too big for an xs. Overall, disappointing quality. Never to purchase again.

I ordered 2 dresses and only received confirmation for 1. They cancelled my other order without telling me the reason why. I needed these dresses for a wedding. I was kind of let down. They didn't arrive in time.

I HATE TOBI! I suggest nobody order from them unless you want to be ripped off! I ordered a skirt and sent it back because it was to big they told me on feb 5th they received it back at the warehouse an I would get my refund in 14 business days not including weekends. Now it is past 14 days and still haven't got my refund so I messaged them again and still have not got a response. Mind you this site doesn't even have a number you can call to talk to a person! I will never order anything from here again

I never read any reviews before ordering because my friend had recommended this site to me. After reading the reviews, needless to say I was terrified! However, I think most of the people who rate this website rate it badly, as the ones with something good to say don't even know they should rate it! I LOVE this website, and will be making many more orders soon. The clothing was in perfect condition and everything was made with quality fabrics and made well. I ordered on Wednesday night and it arrived on Monday with free shipping. Their clothing may be expensive but with the sales and free discounts given the clothes are reasonably priced. Everything fits and is super cute, not so sure why so many people have had bad experiences with this website but I definitely love it and will continue to buy their clothing!

It took TWO DAYS for this dress to get from a city 30 minutes away from me to my actual mailbox. The color was not as advertised. The medium was too small (I'm a pretty small girl and this is ridiculous), zipper kept getting caught, horrible quality. If I'd paid full price ($60) rather than the 80% off price ($17 after shipping), I'd be extremely angry.

So annoyed with this company. The clothes were crappy and I returned them. The sheet says 14 business or so business days for a return, well what they don't tell you is that it doesn't take 14 days. It's when they receive the package.
It's been over 14 business days for me. I've been waiting for a return for 4 weeks now and when I emailed them they said they're still on returns from 7 days before my return and will get to it shortly.

Don't order from here unless you're sure you won't return. Shop somewhere like Lulu's. WAY better

Terrible! So I ordered a skirt and about a week later they sent me an email saying it is out of stock, even though it was still advertised on their website! For about 3 weeks I have been asking for my money back but according to them 'I wasnt charged for the item' when I clearly checked my bank details and they have taken the money from my account. Terrible customer service and I wish I had listened to my friend when she told me that when she ordered from Tobi they sent her a completely different dress!
Im appalled from this website and they should close down.

This website is a scam with the worst customer service imaginable. Their shipping states 3-5 days, it took 17 days for me to receive my items. This was way past the date of the event I needed them for and now I can only receive store credit for these items. The only way to contact them is through email and the reps do not even answer your questions. This is a trash site and the quality of the items are terrible as well. BEWARE. Do not order from them. You will regret it.

Okay so I ordered a long sleeved golden sparkle dress in a medium. I was freaking out about this site after I read reviews. I figured the dress would be either super long or super short and tear easily. So I was surprised when it came within a few days (Ordered Thursday, and came on Tuesday). I'm 5'2. The dress was the best length for my height so I'm not sure if it would work on taller girls, unless you want it to barley cover you. The material was super stretchy so I could have gone with a Small. I just placed another order for a red christmas dress in a small... let's see how this one works out.