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Tobi

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Switzerland
1 review
0 helpful votes
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Good!
October 15, 2020

I loved it. The only thing I didn't like is that I could not select shipping options for delivery to Switzerland. But for the rest great shop.

Date of experience: October 15, 2020
Virginia
1 review
2 helpful votes
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Never Got a Refund
January 27, 2019

I never received a refund from items a returned over a month ago. I confirmed the items made it back to their warehouse and still nothing!

Date of experience: January 27, 2019
California
1 review
0 helpful votes
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Easy website to shop on, and shipping was fast and in good condition. The dress itself was stiff and not the greatest but still super cute

Date of experience: September 25, 2021
Canada
1 review
0 helpful votes
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Good overall no complaints!
September 25, 2021

Good overall no complaints! Dress was to size and colour was as advertised

Date of experience: September 25, 2021
Massachusetts
1 review
0 helpful votes
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I got four dresses from tobi! I will link them so you can know!
http://www.tobi.com/product/*******-tobi-lust-love-dress?color_id=*******
I got this dress in black in a xsmall
http://www.tobi.com/product/*******-tobi-say-what-i-want-dress?color_id=*******
I got this in a xsmall
http://www.tobi.com/product/*******-tobi-delicate-angel-dress?color_id=*******
I got this in white xsmall
http://www.tobi.com/product/*******-tobi-call-me-sweet-dress?color_id=*******
I got this in navy xsmall

I was most nervous about sizing. I am 5ft and 103 lbs. I was worried it was either gonna be too small or too big because I have curves. This xsmall fit me just right. The "call me sweet dress" is loose so it was perfect. The plaid dress was perfect in xsmall because it was loose as well. The quality of those dresses they are not cheap material. When you feel it. It is H&M Urban Outfitters quality. The the other two dresses were more fitted in the sense they both have zippers it was defintely a tight fit. So def size up for more structured type dresses especailly ones with zippers. My package came within a week of ordering! Super fast super reliable so far!

Date of experience: March 28, 2015
North Carolina
1 review
0 helpful votes
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Perfect dress for the sale price I payed!
August 4, 2021

Perfect dress for the sale price I payed! If I had payed full price and gotten that material I would have been upset but for 50% off it was worth it

Date of experience: August 4, 2021
New Jersey
1 review
0 helpful votes
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Very reasonably priced and a great selection!
August 20, 2021

Very reasonably priced and a great selection! Shipping took a bit longer than expected but hey, COVID.

Date of experience: August 20, 2021
New York
3 reviews
5 helpful votes
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The prices are not bad but the customer service is not the best. I've had better experience at other places.

Date of experience: October 16, 2013
Georgia
1 review
0 helpful votes
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Not what I expected
February 18, 2021

I followed the measurements on the site for my dress, and it did not fit. I've since returned the dress.

Date of experience: January 19, 2021
New York
1 review
0 helpful votes
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Took 3 weeks to get 1 dress
October 15, 2020

Purchased a dress for a wedding and never got it on time. Took 3 weeks finally got it and the zipper was stuck

Date of experience: October 15, 2020
Texas
1 review
0 helpful votes
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March 21, 2021

I loved the experience and quality of it. However I just need an exchange in size. I haven't received it as of yet.

Tobi attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 19, 2021
Canada
1 review
0 helpful votes
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The shipping was fast, the clothing was exactly as shown/described, and products were packaged with care.

Date of experience: September 7, 2021
Hong Kong
1 review
4 helpful votes
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Took me FOREVER to deal with a MISSINg delivery from Tobi.
Took me FOREVER to get a refund.
Recently realized that they DIDN'T REFUND the full amount. Absolutely ridiculous and illegitimate.

Date of experience: June 2, 2014
New York
1 review
0 helpful votes
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I wish there was more clothes options
September 30, 2021

I wish there was more clothes options. I also think there should be an app

Date of experience: September 30, 2021
New York
5 reviews
6 helpful votes
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Great Seller
December 8, 2019

First time ordering from them and love them! Quality of product and packaging is great and fast shipping.

Date of experience: December 6, 2019
Iowa
1 review
0 helpful votes
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Nice fit!
February 1, 2021

As soon as it arrived I tried the dress on and it fit perfectly! The quality and stretch is amazing!

Date of experience: February 1, 2021
Virginia
1 review
0 helpful votes
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Good quality. Weird fits
October 15, 2020

Good quality material but it all fit weird. If I sized up it would have been too big. If I sized down it would have been too big

Date of experience: October 15, 2020
Washington
1 review
0 helpful votes
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Great amazing great cool fun hard stressing me sick
September 29, 2021

Great amazing great cool fun hard stressing me sick

Date of experience: September 29, 2021
California
1 review
0 helpful votes
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Amazing!
February 6, 2021

I ordered a dress for a wedding i am in and the dress was on sale and the material is silk and wow i love the dress and the dress shipped so fast

Date of experience: February 6, 2021
Washington
1 review
0 helpful votes
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The ordering process was easy, I received prompt shipping updates, and the product i received was great.

Date of experience: September 5, 2021

Overview

Tobi has a rating of 2.5 stars from 854 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Tobi most frequently mention customer service, phone number and store credit. Tobi ranks 81st among Women's Clothing sites.

service
123
value
138
shipping
140
returns
50
quality
319

Instant Feedback

4,173 reviews
+21