Melissa A.

First time ordering from them and love them! Quality of product and packaging is great and fast shipping.

Love that free people has their own individual look that nobody else has. Good customer service and they make returns easy if something doesn't fit

I order 90% of my holiday gifts from Amazon. They make shopping easy and stress free. My only complaint is their own delivery drivers aren't as reliable as other couriers. But overall it's hard for other companies to beat Amazon

This company deliberately gives you the run around. They sent me the wrong eyeshadow ($5.25) and it took me 13 emails to get a replacement sent. They sent the wrong replacement color and now i've exchanged over 20 emails and they haven't sent me the new one. My original $83.15 order was over one month ago and they still haven't sent me a replacement. I've spent over $300 with this company in a few months and this is how they treat you. They should be ashamed of themselves that a good customer has to beg for a $5 eyeshadow for over a month. Never will order from them again

If you are busy and and want to do a quick and easy photo project -- clear steer of this site. The website is horrible and the customer service is even worse. Three days and they still cannot help me load a photo. I had a voucher for a free gift but don't even want to redeem it anymore since it's not worth the headache. I went to all their competitor's sites and my photo works there. On their site, it doesn't work. Asked them to load it and they disconnected with me 4 times on their chat. They are a technical nightmare