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Tobi

How would you rate Tobi?
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California
1 review
1 helpful vote
Follow lauren r.
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I placed my order yesterday, received it this morning. Item was on sale, great price, gorgeous. Great shopping experience.

Date of experience: March 24, 2011
New Zealand
1 review
0 helpful votes
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Great!
October 15, 2020

Everything was so easy and the dress came on time and fitted well! Definitely going to shop here again

Date of experience: October 15, 2020
Canada
1 review
0 helpful votes
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So pleased the dress I ordered for my daughter was delivered so quickly. It's lovely and true to size.

Date of experience: May 6, 2021
Texas
1 review
0 helpful votes
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Received Order
October 20, 2020

Delivery was on time and no complaints. I had to return some items because i did not like the fit on me, but returns are simple.

Date of experience: October 20, 2020
Florida
1 review
0 helpful votes
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GREAT COMPANY
March 14, 2015

They are very nice and helpful with customer service. I have not regretted a purchase from tobi.com! They also have great sales… Much love to Tobi

Date of experience: March 13, 2015
Florida
1 review
0 helpful votes
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I was pleased with my experience and very glad that the site includes models measurements from the photos

Date of experience: September 4, 2021
Oklahoma
1 review
0 helpful votes
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February 22, 2021

Clothes were great. One dress looks like it has a flaw but overall they were very nice. Will have to exchange a couple of sizes.

Date of experience: February 22, 2021
Israel
2 reviews
7 helpful votes
Follow Yaharin B.
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I bought this dress: http://www.tobi.com/product/*******-tobi-out-of-bed-maxi-dress?color_id=*******

And i would like to say a few things:
First, the servise on my case was nice - they respond very quickly and with curtesy but to be honest i realy didnt need many thing from them.
Everybody here say the quality is bad and they are right but to be honest i didnt expect much - in the description they said that its polyester so i knew that i wasnt going to get hight quality fabric.
I live in israel and the dress arrived in a week wich is great! I was very pleased!
And one last thing - i ordered M size and it was great on me and i am usialy M but it is a bit tight so be carful.
In conclusion, it was an ok expiriens for me. If you want here is a couple of tips:
Buy only on 50% off - this is the true price, dont expect much and know that the sizes are small so take that in mind.

Good luck :)

Date of experience: September 7, 2014
Washington
1 review
4 helpful votes
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I HATE THIS PLACE!
February 13, 2014

I HATE THIS PLACE! VERY SLOW AT RETURN! CLOTH IS LOW QUALITY. BAD MATERIALS. OVER PRICED. TERRIBLE PLACE. THERE IS NO PHONE NUMBER. EVERYTHING IS USED IN EMAIL. HORRIBLE! DON'T BUY FROM THIS WEBSITE

Date of experience: February 13, 2014
California
1 review
0 helpful votes
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Easy shopping online, fast shipping
September 17, 2021

Easy shopping online, fast shipping. Clothes were great quality for a good sale price. Overall great experience

Date of experience: September 17, 2021
Canada
1 review
0 helpful votes
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Greatgift
December 30, 2020
Updated review

Love your unusual & unique styles. Sadly, none would look good my my 78 yr-old body! But my daughter will like the crochet halter.

Date of experience: December 30, 2020

Love your unusual & unique styles
November 30, 2020
Previous review

Love your unusual & unique styles. Sadly, none would look good my my 78 yr-old body! But my daughter will like the crochet halter.

Date of experience: November 30, 2020
Indiana
1 review
0 helpful votes
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Searhcing Tobi was easy and I found a dress that matches the colors of my sister in laws wedding. I am excited to wear it!

Date of experience: August 4, 2021
Ohio
1 review
0 helpful votes
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Dresses
October 15, 2020

They were all too big and 30 days wasn't enough time to return them Because I was super busy with work and trying other dresses for weddings

Date of experience: October 15, 2020
Canada
1 review
0 helpful votes
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Poor Quality
July 3, 2020

I did not like my clothes they felt very cheap, most were see-through. It was as if I had bought them off of Wish or Shien.

Date of experience: June 3, 2020
New York
1 review
3 helpful votes
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I'm tempted to give it 5 stars but I think that's only because I was so pleasantly surprised based on the reviews. I rarely right reviews sans reward but like another reviewer -thank you by the way- I wanted to give some hope to those that had purchased prior to looking at reviews.

Ordered:
7/21 received 7/24 in Northern California
3 bras, jumper, dress, shirt (total $100)

Loved Loved all... Esp for prices! (Known for good sales.) I read the size chart and reviewed the materials so I knew what to expect. If I'm ever hesitant on cut or material I'll it up unless it's on sale enough and I love it enough to figure out a way to wear it.

I ordered larges and am a athletic/curvy 5'7 34D/DD 170 +\- 5 lbs

Zippered maxi w/ slit dresss great color, pretty well made and lined (nice darting/seams) tight in stomach (aka incentive)

Romper was SHORT- but I knew that going in and got it just for that reason. A real see through "chiffon" but its pattern made it work. Hard to get on and off-

Shirt is so cute thicker material ($5 sale) no complaints exactly as expected.

Bras- their bralettes have no clasp -annoying. Otherwise sooo cute and for fraction of price $10.

Date of experience: July 24, 2015
Washington
1 review
0 helpful votes
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Everything was fine
August 5, 2021

Everything was fine. The only reason I'm not giving five stars is that I wasn't given the option of exchanging a size.

Date of experience: August 5, 2021
Utah
1 review
0 helpful votes
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The filtration options were not as good as a competitor...
June 30, 2021
Updated review

The filtration options were not as good as a competitor (Lulus) - I couldn't filter by dress length, neckline, etc.

Date of experience: June 30, 2021

The filtration options were not as good as a competitor...
July 16, 2021
Previous review

The filtration options were not as good as a competitor (Lulus) - I couldn't filter by dress length, neckline, etc.

Date of experience: June 16, 2021
Missouri
1 review
1 helpful vote
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DONT ORDER
January 29, 2019

Just don't do it

They won't send you your order or get back to you when you ask for a refund. Incredibly frustrating

Date of experience: January 29, 2019
Florida
1 review
0 helpful votes
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Decent
January 22, 2021

I should've ordered earlier but it came later than expected, now i just have a cute dress for later. That's fine with me

Date of experience: January 22, 2021
New York
1 review
5 helpful votes
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I have 2 issues with the site.

The first, a biggest issue for me, was the sizing is extremely inaccurate. If you're bigger than a size 8, I doubt there is anything in the store that will fit you, even in a Large. I am a size 6, and always buy small or medium tops in clothing stores. I ordered 6 pieces from their site, one was a size Small, the rest were Mediums, and not A SINGLE THING I ordered fit me. The dresses wouldn't zip closed, the shirts would not go over my shoulders, and the skirt (I swear to god) would not go past my low thighs... This is not simply an issue of frustrations and hassles with returning/exchanging and whatnot. I think it is wrong for a store to advertise such small clothing as a "Medium". What message does that send to young women?

When I sent them an e-mail about it, they said they were sorry if I did not understand that their clothing is in "junior sizes". To me, it sounded like they were saying their intended market is pre-teens. I'm sorry but there a very few things on that site that I think are appropriate for a 12 year old. I find their message to be troubling either way and will not be buying from them again.

The other issue was the misleading "50% off your entire first order". Many of their tops are on sale at 30% off so be careful, the 50% off is from the ORIGINAL price, not the already discounted 30% off. It's slightly misleading so don't get caught by the trap and fill your cart with all discounted pieces and then be surprised when your total price doesn't cut by half at checkout!

Overall, the clothing is cute and huge selection, I give them that, but I am too upset with their marketing tactics to be a loyal customer. I shipped back everything I bought.

Date of experience: August 5, 2013

Overview

The company's reputation presents a mixed picture, with notable strengths in product variety and fast shipping, as many customers express satisfaction with the quality and fit of their purchases. However, significant concerns arise regarding customer service, with frequent reports of unresponsive support, issues with returns, and dissatisfaction with the quality of some items. While some customers have had positive experiences, the prevalence of complaints about misleading product representations and unprofessional service suggests a need for improvement in customer communication and product consistency. Overall, the brand could benefit from addressing these customer service deficiencies to enhance its reputation.

This summary is generated by AI, based on text from customer reviews

service
125
value
141
shipping
143
returns
53
quality
321

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