I placed my order yesterday, received it this morning. Item was on sale, great price, gorgeous. Great shopping experience.
Everything was so easy and the dress came on time and fitted well! Definitely going to shop here again
Delivery was on time and no complaints. I had to return some items because i did not like the fit on me, but returns are simple.
They are very nice and helpful with customer service. I have not regretted a purchase from tobi.com! They also have great sales… Much love to Tobi
I was pleased with my experience and very glad that the site includes models measurements from the photos
I bought this dress: http://www.tobi.com/product/*******-tobi-out-of-bed-maxi-dress?color_id=*******
And i would like to say a few things:
First, the servise on my case was nice - they respond very quickly and with curtesy but to be honest i realy didnt need many thing from them.
Everybody here say the quality is bad and they are right but to be honest i didnt expect much - in the description they said that its polyester so i knew that i wasnt going to get hight quality fabric.
I live in israel and the dress arrived in a week wich is great! I was very pleased!
And one last thing - i ordered M size and it was great on me and i am usialy M but it is a bit tight so be carful.
In conclusion, it was an ok expiriens for me. If you want here is a couple of tips:
Buy only on 50% off - this is the true price, dont expect much and know that the sizes are small so take that in mind.
Good luck :)
I HATE THIS PLACE! VERY SLOW AT RETURN! CLOTH IS LOW QUALITY. BAD MATERIALS. OVER PRICED. TERRIBLE PLACE. THERE IS NO PHONE NUMBER. EVERYTHING IS USED IN EMAIL. HORRIBLE! DON'T BUY FROM THIS WEBSITE
Easy shopping online, fast shipping. Clothes were great quality for a good sale price. Overall great experience
Love your unusual & unique styles. Sadly, none would look good my my 78 yr-old body! But my daughter will like the crochet halter.
Love your unusual & unique styles. Sadly, none would look good my my 78 yr-old body! But my daughter will like the crochet halter.
They were all too big and 30 days wasn't enough time to return them Because I was super busy with work and trying other dresses for weddings
I did not like my clothes they felt very cheap, most were see-through. It was as if I had bought them off of Wish or Shien.
I'm tempted to give it 5 stars but I think that's only because I was so pleasantly surprised based on the reviews. I rarely right reviews sans reward but like another reviewer -thank you by the way- I wanted to give some hope to those that had purchased prior to looking at reviews.
Ordered:
7/21 received 7/24 in Northern California
3 bras, jumper, dress, shirt (total $100)
Loved Loved all... Esp for prices! (Known for good sales.) I read the size chart and reviewed the materials so I knew what to expect. If I'm ever hesitant on cut or material I'll it up unless it's on sale enough and I love it enough to figure out a way to wear it.
I ordered larges and am a athletic/curvy 5'7 34D/DD 170 +\- 5 lbs
Zippered maxi w/ slit dresss great color, pretty well made and lined (nice darting/seams) tight in stomach (aka incentive)
Romper was SHORT- but I knew that going in and got it just for that reason. A real see through "chiffon" but its pattern made it work. Hard to get on and off-
Shirt is so cute thicker material ($5 sale) no complaints exactly as expected.
Bras- their bralettes have no clasp -annoying. Otherwise sooo cute and for fraction of price $10.
Everything was fine. The only reason I'm not giving five stars is that I wasn't given the option of exchanging a size.
The filtration options were not as good as a competitor (Lulus) - I couldn't filter by dress length, neckline, etc.
The filtration options were not as good as a competitor (Lulus) - I couldn't filter by dress length, neckline, etc.
Just don't do it
They won't send you your order or get back to you when you ask for a refund. Incredibly frustrating
I have 2 issues with the site.
The first, a biggest issue for me, was the sizing is extremely inaccurate. If you're bigger than a size 8, I doubt there is anything in the store that will fit you, even in a Large. I am a size 6, and always buy small or medium tops in clothing stores. I ordered 6 pieces from their site, one was a size Small, the rest were Mediums, and not A SINGLE THING I ordered fit me. The dresses wouldn't zip closed, the shirts would not go over my shoulders, and the skirt (I swear to god) would not go past my low thighs... This is not simply an issue of frustrations and hassles with returning/exchanging and whatnot. I think it is wrong for a store to advertise such small clothing as a "Medium". What message does that send to young women?
When I sent them an e-mail about it, they said they were sorry if I did not understand that their clothing is in "junior sizes". To me, it sounded like they were saying their intended market is pre-teens. I'm sorry but there a very few things on that site that I think are appropriate for a 12 year old. I find their message to be troubling either way and will not be buying from them again.
The other issue was the misleading "50% off your entire first order". Many of their tops are on sale at 30% off so be careful, the 50% off is from the ORIGINAL price, not the already discounted 30% off. It's slightly misleading so don't get caught by the trap and fill your cart with all discounted pieces and then be surprised when your total price doesn't cut by half at checkout!
Overall, the clothing is cute and huge selection, I give them that, but I am too upset with their marketing tactics to be a loyal customer. I shipped back everything I bought.
Answer: Anywhere from 2-4 weeks depending on customs. We always try to ship within 2 days.
Answer: Please let me know what your question is. We have been trying to adjust the sitejabber setting.
Answer: Thank you, please let me know if you need any assistance.
Answer: Our international shipping goes through asendia, we quote 2-4 wks, because of customs. It could come sooner.
Answer: You should definitely use a measuring tape and measure your bust, hips, etc. Then compare to the size chart! :) I did that and ordered a large in everything and it fits perfect for me!
Answer: Contact customer service and tell them, this happened to me before using a few other websites and they told me to place the order anyway and gave me a refund for the items that were overcharged. Pretty annoying when you have a 50% off code to use and they mess it up!
Answer: With your best interest in mind, I would advise that you return in separate packages with labels from each order and watch it closely from beginning to end of the return so it doesn't slip through the cracks. Get a tracking number for each also.
Answer: I live in New Zealand and wasn't charged anything for taxes for my order!
The company's reputation presents a mixed picture, with notable strengths in product variety and fast shipping, as many customers express satisfaction with the quality and fit of their purchases. However, significant concerns arise regarding customer service, with frequent reports of unresponsive support, issues with returns, and dissatisfaction with the quality of some items. While some customers have had positive experiences, the prevalence of complaints about misleading product representations and unprofessional service suggests a need for improvement in customer communication and product consistency. Overall, the brand could benefit from addressing these customer service deficiencies to enhance its reputation.
This summary is generated by AI, based on text from customer reviews