TickPickReviews 3,934

I am a seller and deleted a couple of games, but one game didn't delete and the reason is because when I went back to delete the next game it automatically put this game back on as not being deleted. And the tickets sold, I didn't have the tickets anymore because they already were sold on another site. For some reason these tickets didn't delete from there site and a week later sold on Tickpik, Now I am going to have to pay up to double of what my tickets sold for because they have to get the buyer replacement tickets. There are tickets the buyer can have that aren't double of what they paid for with me.

Where do I start with these people...? Absolutely, by far the worst customer support experience I've ever been apart of. Be very very careful when using the app, as it has major glitches that will automatically place orders without your consent...

For example, when I wanted to see the final price w/ fees, the app asked for my 3-digit security code on the back of my credit cart, and when I entered the last number, the app just started loading non-stop for a few minutes until I was able to close and reopen. However, when it opened, the tickets I was researching were all of the sudden ordered, JUST BECAUSE I ENTERED MY 3-DIGIT SECURITY CODE!

When bringing this error to Tick Picks immediately, they ultimately did nothing and said word for word (swear to God), "Well sir, we don't know why that would happen, and it's too late to do anything about it. You should TRY YOUR LUCK with selling the tickets online."
Seriously!? Truly unbelievable.

I have found other people online with this same exact issue, but Tick Picks just shrugs their shoulders and steals your money.

STAY AWAY!

Bought 4 tickets for Hamilton in Chicago for our 25th anniversary. Drove 5 hours. Checked into hotel. Went to theatre. Tickets they sold us didn't work. The ticket office confirmed someone else already had tickets WE bought! Customer service offered us 2 tickets in balcony (inferior to what we bought) and I guess the two people who came with weren't supposed to see the play. Had to buy 4 tickets (not together) for matinee the next day. I asked how could they sell tickets they didn't really have and they said they wouldn't know about it until we showed up at theatre. I told them that makes no sense to me that they wouldn't know. Bad business model if that's true! Horrible experience!

Purchased tickets friday for noon game Saturday. Called them friday evening because tickets weren't there. Saturday morning they opened at 10 am. I sat on phone with them and they told me tickets were in my account so go talk to box office. At 11 am i did they could not find my tickets by full name or email address. I will NEVER buy from them again. NO REFUNDS and no tailgating due to their systems. They are set up to benefit them and seller. Had to buy more tickets from scalpers to get in.

Giving 2 stars only because tickets were finally able for viewing. Purchased tickets over one month prior to the event. Called company one day before due to never receiving tickets. Rep found by order number and states oh, these tickets were never transferred. Rep then stated tickets would be available 24 hours prior event, but he was calling the seller once we hang up. Rep then informed me I would have to create account through teams website to pull up tickets and suggested I take a screenshot of tickets. Few hours later checked and had received email I needed to accept transfer of tickets. Did so, but could not view, had to view on team mobile app. Created account, viewed tickets with caption stating snapshot not allowed. I will not be using this site to save the few extra dollars. Too much of a hassle and too last minute.

I recently tried to sell tickets on TickPick. I followed the instructions and got a confirmation that the tickets transfer was complete. There was no further communication until the buyer said they never received them. TickPick emailed me and asked for me to confirm that I transferred them in my Ticketmaster account. I didn't receive anything stating that I had any more steps to take. Now they want to bill me 200% of the ticket price. Nice. I'll never use TickPick again. What a complete and total scam.

I've always preferred TickPick to other vendors because of the "no hidden fees" thing. You know what you're paying up front. But I had the unfortunate opportunity of putting their customer service to the test when a seller failed to send me my tickets.

The TickPick reps were thorough and understanding. After a ton of back and forth in an attempt to get my original tickets, TickPick eventually agreed to replace my tickets the day of the event. Thank God. The event was a charity fundraiser benefiting cancer research, and it meant a lot for me to be able to attend. I am really thankful that TickPick came through for me.

Use this app 1 time for 3 tickets to a local concert this past summer. That went well and tix worked fine. I have not used the app or looked at the app since. Well last month I get a credit card statement and there's a charge for tick pick of $177! I have not bought anything from them and here some random charge on my card for 1 ticket to a concert I wouldn't go to and sure wouldn't ever pay $177 for 1 ticket! Ugh... called them, no help said I had to dispute with my credit card. Called and opened a dispute with credit card company and they say since I have used the merchant before that I have no recourse... ummm WRONG! This business is a scam and is not secure if transactions can go thru on your phone app unknowingly! I will be calling and disputing this further. They kept my credit card info on file and allowed it to be used without my knowledge. Stick with buying tickets from the venue or Ticketmaster, or box office... saving a lil money is not worth the headache this merchant comes with!

Bought tickets months ago for loge seats last night. At the last moment, I received a call stating the tickets were not available and if we tried to use them we would not be admitted. They offered replacements in the upper balcony. No refunds due to being lesser value tickets. They stated construction at the venue. Checked out the not available seats the night of the concert and saw no construction. The original seats were right there. Sorry tickpix never again.

They say they will make things right but that's a lie. They sold me "Sun Deck" tickets to a Thomas Rhett concert. When I got there I was told I needed a wristband and only the original purchaser could use. After "investigating" they said I did not need a wristband. Really? Because they wouldn't let me into the Sun Deck and had to give me different tickets. Advice to Tick Pick, don't cause your customers stress then accuse them of lying. I will NEVER do business with this Stub Hub wanna be company again. I am a teacher of 21 years and have a husband that's a retired vet. Shame on you for letting your customers down. I paid $166 each for tickets that I was unable to use!

My sons 12th birthday was 3 days ago and all he wanted was to see his very first MLB game and the Houston Astros play. I tried Vivid Seats, StubHub, and Ticketmaster and others... although I found the same prices, the servicing fees were outrageous! I wanted so bad to make this happen for my son, but knew I couldn't afford these costs/fees for myself, my husband, and our son.

I found TickPick in a google search, saw that there were NO SERVICE FEES, searched for tickets, and found 3 seats on the first baseline... 2nd ROW! When I selected them and went to checkout. I noticed the cost almost seemed too good to be true. I was so desperate to make this happen that I just clicked "purchase now" and didn't think twice.

Then. Those little voices on my shoulders started causing doubt in my mind. So I started to read the reviews. My heart sunk. I read so many unhappy people with this service... I completely doubted the decision I just made. However, I did see some really good reviews as well that I decided to "stick it out".

THANK GOD I DID!

TickPick completely came through and DID NOT DISAPPOINT! The excitement on his face and in his voice were all I needed to know that I made the right choice on tickets! He had the best time of his life, had amazing seats, he got to meet his favorite Astros player while signing autographs (Jose Altuve), and although the Astros didn't win... it was a night full of his first MLB experience memories with his parents!

TickPick, THANK YOU from the bottom of my heart! You made my sons birthday the best yet! We will definitely use your services again and again!

I bought tickets a couple days prior to the game. Got several emails about tickets being processed, etc... But NO tickets! Had to make other arrangements at the game to get in as they never showed up as promised and "guaranteed". Unreliable able and out money... hopefully can get a refund after non delivery

I purchased tickets to Earth Wind and Fire at the Hollywood Bowl back in August for the 9/14/19 show. Everyday, I checked for at least a month, tickets were in my email which I saved in a folder marked "show tickets" with barcode.
Day of concert, I worked the day, got too busy to check my tickets until I arrived almost at the gate I decided to check... no tickets, no barcode, I kept getting routed to their website to make new purchase. What a disaster! DO NOT PURCHASE FROM THIS SITE!