I've always preferred TickPick to other vendors because of the "no hidden fees" thing. You know what you're paying up front. But I had the unfortunate opportunity of putting their customer service to the test when a seller failed to send me my tickets.
The TickPick reps were thorough and understanding. After a ton of back and forth in an attempt to get my original tickets, TickPick eventually agreed to replace my tickets the day of the event. Thank God. The event was a charity fundraiser benefiting cancer research, and it meant a lot for me to be able to attend. I am really thankful that TickPick came through for me.
Hi Peter,
Thank you so much for taking your time to write a review about us and the experience you had with us. We appreciate you and always remember we will always take care of our customers especially if the event is the same day. Once your tickets are confirmed you are covered by our Buyer Trust Guaranteed!