I am a seller and deleted a couple of games, but one game didn't delete and the reason is because when I went back to delete the next game it automatically put this game back on as not being deleted. And the tickets sold, I didn't have the tickets anymore because they already were sold on another site. For some reason these tickets didn't delete from there site and a week later sold on Tickpik, Now I am going to have to pay up to double of what my tickets sold for because they have to get the buyer replacement tickets. There are tickets the buyer can have that aren't double of what they paid for with me.
Hi John,
We apologize for the experience you had with us. Unfortunately, if you put up tickets for sale on our website and they sell its because the tickets were confirmed and we moved forward and had to charge you because we have to source replacements for our buyer. If you ever want to delete your listing, please contact us at support@tickpick.com and we can remove your listing. Once again, we apologize for this inconvenience and we hope for next time we can make things right.