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J W.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment, Hobbies & Interests

Member since December 2019

  • Review

    1

  • First Reviews

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Review Distribution

1 Review by J

12/12/19
Where do I start with these people...? Absolutely, by far the worst customer support experience I've ever been apart of. Be very very careful when using the app, as it has major glitches that will automatically place orders without your consent...

For example, when I wanted to see the final price w/ fees, the app asked for my 3-digit security code on the back of my credit cart, and when I entered the last number, the app just started loading non-stop for a few minutes until I was able to close and reopen. However, when it opened, the tickets I was researching were all of the sudden ordered, JUST BECAUSE I ENTERED MY 3-DIGIT SECURITY CODE!

When bringing this error to Tick Picks immediately, they ultimately did nothing and said word for word (swear to God), "Well sir, we don't know why that would happen, and it's too late to do anything about it. You should TRY YOUR LUCK with selling the tickets online."
Seriously!? Truly unbelievable.

I have found other people online with this same exact issue, but Tick Picks just shrugs their shoulders and steals your money.

STAY AWAY!
brettg11
Brett G. – TickPick Rep
Hi J. W,
We apologize for the experience you had with us. We have reached out to you and hope that you will follow up with us. We want to look in to this for you and hope to make things right with you.

J Has Earned 2 Votes

J W.'s review of TickPick earned 2 Very Helpful votes

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