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Easy to navigate and clear directions. Excellent price after discount. Ordered for whole house.
Bought 4 tickets for Hamilton in Chicago for our 25th anniversary. Drove 5 hours. Checked into hotel. Went to theatre. Tickets they sold us didn't work. The ticket office confirmed someone else already had tickets WE bought! Customer service offered us 2 tickets in balcony (inferior to what we bought) and I guess the two people who came with weren't supposed to see the play. Had to buy 4 tickets (not together) for matinee the next day. I asked how could they sell tickets they didn't really have and they said they wouldn't know about it until we showed up at theatre. I told them that makes no sense to me that they wouldn't know. Bad business model if that's true! Horrible experience!
Robert Z.'s review of TickPick earned 2 Very Helpful votes
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Hi Robert,
We apologize for the delay and for the experience you with us. We have reached out to you and hope that you will follow up with us. We want to look more into this situation for you and hope to make things right with you.