We’re in this together! Stay safe with our COVID-19 guide

View
×
Developed in part with a grant from
the National Science Foundation

Robert Z.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Entertainment, Hobbies & Interests

Member since November 2019

  • Review

    1

  • First Reviews

    0

  • Thank Yous

    0

  • Fans

    0

  • Profile Views

    22

Review Distribution

1 Review by Robert

11/15/19
Bought 4 tickets for Hamilton in Chicago for our 25th anniversary. Drove 5 hours. Checked into hotel. Went to theatre. Tickets they sold us didn't work. The ticket office confirmed someone else already had tickets WE bought! Customer service offered us 2 tickets in balcony (inferior to what we bought) and I guess the two people who came with weren't supposed to see the play. Had to buy 4 tickets (not together) for matinee the next day. I asked how could they sell tickets they didn't really have and they said they wouldn't know about it until we showed up at theatre. I told them that makes no sense to me that they wouldn't know. Bad business model if that's true! Horrible experience!
brettg11
Brett G. – TickPick Rep
Hi Robert,
We apologize for the delay and for the experience you with us. We have reached out to you and hope that you will follow up with us. We want to look more into this situation for you and hope to make things right with you.

Robert Has Earned 2 Votes

Robert Z.'s review of TickPick earned 2 Very Helpful votes

Robert hasn’t received any thanks yous.

Robert doesn’t have any fans yet.

Robert isn’t following anybody yet.

Similar Reviewers on Sitejabber

patricks685
9/30/20

Our show got postponed and there is no way to get refunded.

lizabethg1
9/30/20

Placed several purchases for a concert that was originally on Feb then was postponed to March...