They say they will make things right but that's a lie. They sold me "Sun Deck" tickets to a Thomas Rhett concert. When I got there I was told I needed a wristband and only the original purchaser could use. After "investigating" they said I did not need a wristband. Really? Because they wouldn't let me into the Sun Deck and had to give me different tickets. Advice to Tick Pick, don't cause your customers stress then accuse them of lying. I will NEVER do business with this Stub Hub wanna be company again. I am a teacher of 21 years and have a husband that's a retired vet. Shame on you for letting your customers down. I paid $166 each for tickets that I was unable to use!
Hi Jenny,
We apologize for the delay and we apologize for the experience you had with us. We have reached out to you, if you can follow up so we can look more into this for you.