thredUPReviews 6,178

I'm one of those people who sometimes needs another point of view when it coming to what looks good on me, so the Goody Box from Thred Up is perfect! So far EVERYTHING that was sent in both boxes has fit me! (at least 20 items, so that's impressive all by itself!), and I've found at least 2 items in each box that I've kept. I am thinking about signing up for the every other month box because the anticipation of what is in the box and when it's going to come is exciting! Kinda like Christmas!;-)

I order a box from thread up and I didn't receive the order well they refunded my money back and said that I didn't have to pay for it. Well a few years passed and I thought maybe I would try again, no they made it where I couldn't get it and I emailed them asking what was going on and they said they were still showing that I have a outstanding bill. Wtf they said they refunded my money and everything was ok. Tell me that they're liars.

I sent in a package June 2020 these people state they sent the merchandise back.to me. But there was a minor detail. Half of the merchandise was never on their website nor did I receive the merchandise.
I have been written to this company on numerous occasions and they just send rewritten form emails back with no resolution.

The corporate leadership is horrible and will not respond to my inquiries either.
DO NOT SEND THESE PEOPLE YOUR MERCHANDISE.!

I have made a few purchases now in order to refresh my outdated closet. For the most part the descriptions are accurate, though having the waist measurement would be very helpful in determining if a skirt will fit or not. Women's sizes vary too much from manufacturer to manufacturer and trying to look up every single size chart is a hassle. Everything has been received fairly quickly, especially considering the current delivery delays. Returns can take a month or more to credit, that definitely could use some work! I cannot think of any other store I purchase from that does not give credit once the package has been scanned in, with the caveat that if the items are damaged in any way I will be charged in full for them. Yes the clothing has that used clothes/thrift store scent, but I wash clothing before I wear it whether brand new or used, so it doesn't bother me. As far as selling I haven't sent anything in yet, but when I do I realize the return is small, and they only accept about 40% of items they receive. With that in mind I would only send clothing I was going to donate anyway, and hope for a bit of play money. All in all I have had a very successful experience both with shopping directly and purchasing a Goody Box. I have recommended them to my friends and family that enjoy thrifting.

This was my first time ordering from thredup. I love the Nanette Lepore clothing line an happened upon a new with tags coat. It was originally tagged over $500 and I got it (with tax) for less than $40. It fits perfectly. When i received it there were a few pulls in the sleeves which I was able to pull through with out too much effort. They were clearly shown in the photo when I purchased the coat, I guess I just chose not to see them. Anyway as I said it was a very easy fix. I am looking forward to wearing the coat as soon as it gets a little cooler. I feel really confident in ordering again from thredup due to this excellent experience.

I ordered two pair of boys 3t pants and received one boys 3t and one pair of girls 3t capris. I ordered the items from walmart.com which I love to death and order from all the time. Wal-mart tried to give me a return label, but Thred-up gave them the wrong return address and even though Walmart emailed them, Thred-up's reply was less than helpful. Now, I can't get a return label - apparently they don't use them. Great, now I have to pay to return something to a company that clearly sent me the wrong thing. It wasn't like the company didn't know the difference. See the photo below: I ordered both items (both supposed to be boys 3t pants) and they sent both to me in the same package. Bottom item is the correct size and description while the top pair are the second pair Thred-up sent me. No way - even somebody that didn't have kids could have screwed up so badly. Last time I would ever order from these guys again!