thredUPReviews 6,178

Wish I had read this site before consigning with them. They tell you what brands they won't accept and then you go on there and they sell the same brands they say they won't accept. I have not bought anything from them, yet. However, I will never consign with them again. I had a terrible experience with them returning items in perfect condition, name brands (Banana Republic, Gap, BCBG) for no apparent reason. When something did sell the message I got had the wrong size. I still have a pair of Madden (Steven) boots for sale but the message says "pending" because it's in the process of being purchased. That message has been on there for over a month. I picture a huge warehouse where all these bags are sent and people working like slaves around the clock. I made $21 when I could have sold them on Craigslist or ebay and made out better.

I don't mind buying from them, but you have to be careful when selling.
As far as purchasing goes, using their website is fantastic because of the well designed filters. Sure beats sorting through racks at a consignment store! However, of the numerous purchases I've made I'm pleased with about 85%. Sometimes their labeling is incorrect (i. E. Levi jeans for one of my sons wasn't labeled as skinny and should have been).
As far as selling goes, just as the other reviewers have noted, beware. I've sent in three bags stuffed full (all adhering strictly to their guidelines) and have had a very slim acceptance. I've been pleased with less than half of the prices elicited from my items (i. E. BRAND NEW, never worn, pair of ballet flat TOMS sold for around $10). If you're sending in current fashion brands like Banana Republic or Ann Taylor you'll do ok, but don't bother sending in anything lower end like Old Navy or higher end because you won't get the prices you'd expect. Not only that, but it's a complete mystery how they select items. As I already mentioned, I adhere to their guidelines and they still only accept a few items from my bags. Now I will only send in items that I would otherwise donate to Goodwill or give away to others. That way I'm not disappointed when my items aren't accepted.

I've alwaus had a great l experience with thredup, in regards to purchases. I will say that a TON of things that are in amazing condition of mine, was turned away. I have always gotten amazing quality clothing, but I am seeing things creeping upwards, in price.

I would give Thredup 0 stars if that was an option. I wish I had done my homework and read the reviews before consigning with them (they have 153 complaints on file with the Better Business Bureau, and they will have 154 when I am through). First, there is no transparency as to their review system, and I legitimately believe they are stealing from their sellers. I have consigned with them 3 times. Given their stringent standards, I was somewhat shocked the first time I sent a bag in and they sold my brand-new, never worn leather Ugg boots with a wedge heel for $34. I paid $295 for them. Yet they sold my 6 year old Banana Republic blazer for $47. After getting what I thought was a good feel for what they accept, I decided to entrust them with some of the more high-end pieces that I had been nervous to send because of their deep discounting (shame on me, I should have known after they sold the Uggs at a Walmart price). Imagine my shock to discover that they did not accept my brand-new, never worn $198 Citizens of Humanity jeans with the tags still attached, a current season Banana Republic dress that was only worn once and was in PRISTINE condition, and a $380 Laundry by Shelli Segal dress that was also worn only once and did not have so much as a wrinkle on it. My inquiries to their non-existent customer service have gone unanswered. Upon further research of this company, it seems that many other sellers have had high-end pieces mysteriously rejected with no explanation or account of where these items have gone or why brand-new merchandise from designers on their approved list have been rejected. I 100% believe this company is stealing high-end items from their sellers. In contrast to the brand-new items which were somehow mysteriously rejected from my bag, they did accept several old items from me that were not in nearly as good shape as the pristine designer pieces I sent (and yet, my brand-new Citizens of Humanity jeans have somehow gone missing). Considering that I have now read so many other reviews of sellers who had the same experience, it is my belief that they are keeping the higher end pieces and doing whatever they want with them, after all, we are not provided with any reason as to why our items have been rejected.

I love Thread Up! It has become one of my favorite stores to find good deals on quality clothes without spending a lot of money. I also love their referral programs. Those $10 add up pretty quick when you spread the world:-)

My comment on thredup is strictly based on kids clothes. I scanned the site and saw some really high prices for some really warn out stuff. A pair of dirty, warn new balances for $17.00? This confirms my notion that consignment for kids items is for suckers. Most businesses give you next to nothing for your items and sell them for too much just to pay for the overhead and still turn a profit. And people fall for the high end brands thinking they are getting a deal. I have three kids and have always found awesome deals on brand new name brand items. You just have to shop smart. Always use coupons and never buy unless it's on clearance. The big name kids retailers get so many collections that they almost always go on clearance before they are out of season. Just bought 4 pairs of boys corduroys for $5 each at gymboree. Dont buy consignment for kids... they're ripping you off!

Well, I've never purchased from them but have sent in many bags of clothes. I have questioned why they seem to take dreck but have not accepted some really lovely designer pieces; I gave them the benefit of the doubt. However, I am writing this review because they just rejected a BRAND NEW WITH TAGS, gorgeous Badgely Mischka handbag worth more than $300. I was so sure it would be accepted, I didn't purchase return assurance. You'd better believe they are selling it somewhere. I don't trust this company and will no longer do business with them. Seller, beware.

I sent them 2 pairs of never worn Gap jeans and 3 Old Navy shirts that had also never been worn, everything was in mint condition. I got $14 lousy dollars. What a rip off. I was hoping for minimum of $5 each garment. Never again will I deal with them, buy or sell.

Do not send them anything! They will rob you. I sent over 25 items including a Banana Republic handbag they are selling for $36, an original Kate Spade handbag and many more items all in excellent condition and current styles. I wasn't expecting to get much because I understand how it all works, but I figured maybe a dollar an item at least. It took them nearly a month to process my bag! When they finally contacted me, I got $3.00! Oh well, I was curious. I don't know how they get away with such terrible business ethics.

I am totally pleased with the quality of items I receive, but I placed two large orders thinking I could easily send back the unwanted items for no charge. That was NOT the case. I was able to find this answer on the Q&A page after having received my orders but this was not entirely clear up front so in the end I paid almost $20 to return 1/4 of my items. To me its only worth it if I am familiar with the brand and sizing so that I know for sure that the item will fit.

Dont sell... its not worth it! But buying is a whole other story! I buy from them very frequently for myself and my son and we love the experience! Shipping takes awhile but Ive been pleased with what I recieved everytime. I think Ive placed around 30 orders so thats pretty impressive :)

I have bought a few different times and have been happy every time. I will keep buying from thred-up.

I have sold (once, never again) and bought a good amount of times. I would have to say, as far as selling goes, don't bother. Id rather give the clothes to somebody in need than get pennies on the dollar from them.

When you buy clothes from them, I believe you have to be very careful as they use the manuf. Price and not what the store sells it for. So, in reality you're not really saving what they make it out to be. All the clothes I have bought have been in VERY good condition. My biggest complaint is they codes that NEVER seem to work for me!

ThredUP is an excellent shopping site. I've saved hundreds of dollars so far. Their prices are accurate and very reasonable for the items, and their descriptions are very accurate. I really like the filtering system and you can create saved searches and get notified when something new arrives that you may like. I do wish that you could mark your favorites because there are so many items it can be difficult to go back. Overall I recommend this site for anyone who loves fashion and saving money.

THIS SITE SUCKS! 0 STARS i would never recommend anyone to sell to or buy from this company. Better off donating and getting the write off yourself.

This site used to be good for buying clothes but it's always been terrible for consigning your clothes. I have bought and sold (mailed in my clothes) on this site. As for buying, things used to be priced well for used items and their return policy was good. This has all changed. When you place items in your cart, they will without notice jump up in price. Anywhere from. 50 per item to $1.50 per item. When you're buying 10-20 items, it really adds up. In recent orders, several of my items where in poor condition (stains, bad wash & wear, holes), even though they were listed as "practically new". Obviously, they have some employees that aren't trained right or just don't care. It's a hassle and a disappointment when I have to send back an item I was really excited about, but at least I was able to return it with no problem. This has changed. All of their items are now marked as "final sale, no returns". Are you kidding me?! This wouldn't be a problem buying at a regular store since you could examine the item before purchasing. This however, doesn't work for used items that are incorrectly labeled or poorly examined by employees. I'm definitely looking for another site to buy.
Selling: DON'T SELL ON HERE! They will literally give you $. 05-. 10 per high-end items in perfect conditions. Seriously, no joke! They are awful and terribly inconsistent. Again, poor training. You are better off selling anywhere else. Avoid at all costs.
Another thing, their customer service is hit or miss, sometimes you get acceptable service, other times you get a crappy representative that just doesn't care. Just pray that you get a good one. Or... Just avoid using this site,

I would say this is a business that is going through some major growing pains and seems a bit disjointed if you are looking at them as an avenue to make extra money selling your clothes. The only thing I now will send into thred up is if i have a bag of NEW with tags clothing, otherwise. I will NOT send in a thing. I use another company for that type of thing and they are more than fair.

As for buying, I like buying for the most part. Some prices have gone up significantly during their "growing pains" and for those reasons I have stopped buying as much as I once did, as I can find better deals at other places. Shipping to you is not bad at all. Time to process your bags I would rate as average, due to their expansion. Search function is nice. Customer service seems to be O. K.

As a whole I do not use the clean out bag function as I get better pricing and selection elsewhere. As a buyer, I am still buying a few things, but prices have gone up significantly, some to the point where I can buy the same item NEW other places for the same or lower price.

Hopefully they revise their selling model and go back to what worked for them before all of this major expansion happened.

I purchased 9 items. Most of them were described as "practically new". A couple of them were described as having "a teeny flaw - a mark that will come out in the wash."

Here's what I found: 1 blouse was faded and missing a snap in front. One of the t-shirts had deodorant stains, smelled of BO and had 2 small, but pretty noticeable holes in the mid-back. There was a jacket that I loved when I tried it on in my dimly lit room - but when I saw it in the light of day - water stains (or something) down the entire right arm, the left breast and left pocket. And the price of the jacket - $137, described as practically new.

So yeah, I have to say. ThredUp is an experiment I won't be trying again.