Dee E.

This company is an online scam. I ordered a dress for my daughter for her senior prom. They offered an optional custom tailor, so you could send your measurements and it was specially fit, which gave me confidence in believing that they knew what they were doing. FALSE! The dress did not fit, however she loved it so much that I figured I'd take it to a seamstress and pay for alterations. To my horror I learned the dress was NOT made to fit even remotely and because the dress was so poorly made and cut it would cost $170 for alterations. Clearly it was cheaper to go to Lord and Taylor and purchase something else. When I contacted them to tell them the dress doesn't fit, after endless emails they refuse to take the dress back and give a refund. A very expensive error trusting some online scammed promising to offer something they clearly are not capable of. I didn't even want to give them a 1, but there was not a 0 selection!

Do not send them anything! They will rob you. I sent over 25 items including a Banana Republic handbag they are selling for $36, an original Kate Spade handbag and many more items all in excellent condition and current styles. I wasn't expecting to get much because I understand how it all works, but I figured maybe a dollar an item at least. It took them nearly a month to process my bag! When they finally contacted me, I got $3.00! Oh well, I was curious. I don't know how they get away with such terrible business ethics.