thredUPReviews 6,178

I had low expectations going into my experience with thredUP. Other customers' reviews suggested I should send nothing I wouldn't want to give away, prepare for a high rejection rate, and expect pennies on the dollar for designer items. All solid advice, as my experience seemed pretty in line with other customers' neutral to unsatisfying experiences.

First things first: 3+ weeks to look at a bag of 2 dozen items (I assume 15-30 minutes of labor, max?) is pretty ridiculous. That's not to mention nearly a full month of transit time between mailing the cleanout bag and waiting for the bag to be shipped at a glacier pace back to their warehouse. If you value reasonably prompt service, this isn't for you - not even a little bit.

Secondly, $400+ Rachel Roy cocktail dresses, $200 Hudson jeans, and Anthropologie dress after Anthropologie dress were "unsuitable" for their standards. (Anyone else catch the bit on their website about how they sell rejected items anyways, and that the "meager profits from these items goes toward paying our costs"? SO terribly shady.)

However, I wasn't completely aghast at the offer they did make ($69 for about a dozen and a half J. Crew/Vince/7 for All Mankind pieces). Why their policy makes you wait 14 days to take cash is beyond me, as their old competitor Twice made PayPal payouts available immediately, but hey - just one more eye-rolling aspect of their company.

Was hoping to find a good place online to sell some clothes instead of the ones around where i live because they rarely pay out well or take things that are perfectly fine. I sold an entire bag here, I would say about 13 items including brand new things I'd never worn. They sold 3 items and gave me a payout of $5.03. The items sold for at least 10 and above. I was so incredibly upset that i sent all those clothes and they want me to pay $12.99 to get them back. I emailed their customer service, letting them know I would be posting a negative review. They sent me pictures of all the items I sold, told me they were too used and didn't accept some of the clothes i sent.

I would not recommend selling here.

I have been selling clothes to thredup for over a year and although their payouts have gone done A LOT in the last 9 months, they still are providing a way for me to clean out my closet and fill it up with new pieces. I love it. They don't sell damaged stuff and once I had ordered a shirt and they said after they looked at it, it wasn't in good enough shape to sell. I know other online consignment places would have just sent it anyway. I think ThredUp is great!

I followed their brand guidelines very closely and sent in clothing including several pairs of pants which had NEVER been worn. The only item they accepted was a dress which had actually been worn several times. I was extremely insulted at the implication that the clothes were dirty or stained, especially considering that many of them had NEVER BEEN WORN. I would not be surprised if my items ended up on eBay as others here have suggested. I requested my items back and offered to pay, but was told that they had immediately been donated. Really? Within several hours? There are two possibilities, either Thredup is thieves or morons. Or possibly both.

The only thing that keeps me around is the referral system. I have enjoyed the buying process, and the incentive to join is great. I recommend buying from ThredUp and have been pleased every time I've made a purchase. However, selling my clothing to them makes me want to cry. The process is easy, sure, but I just wish there was an explanation as to why certain items are rejected. They say they donate unwanted items... I'd love to know where because THAT'S where I want to shop!

Sent a bag full of clothing to ThreadUp. Several designer evening dresses, a few nice sun dresses, Ann Taylor linen pants (never worn) and a couple of inexpensive items that I almost didn't send (Lands End dress and Target linen pants, both well worn). After several weeks of waiting, they sent me a message stating that the only items they were accepting were the two inexpensive items (Lands end cotton dress and Target linen pants and my payout was $6. They claimed the other items would not sell. What? After contacting customer service with my very disappointing $6 payout, they told me that my items were "unclean". Anyone who knows me would laugh at that. All items were washed or dry cleaned before sending and the linen trousers had never been worn as they were ordered online and did not fit. I believe this is a very shady business. Someone is making money on the items that they do not sell on their site. If you look through the items for sale, most all have listed "spot that will come out in the wash, or flaws". Do yourself a favor and donate to Salvation Army, Goodwill or support your local consignment shops. Shady!

This Company has become too Greedy. They had a good thing going and ruined their credibility as far as I feel. If you are at all lucky, you might have a chance to make a whole $1 on a new with tags silk blouse IF they decide to take it. They use consignment language to try to hook you in, but In reality unless you have NEVER USED with TAGS HIGH END ITEMS TO SELL, (like $300 plus) you might get lucky and get a whole $10 for a big garbage full of beautiful designer stylish items. LOOK ELSEWHERE! BEWARE! REGRETS!

I just wanted to say that I am not a big fan of thredup. Realize that you are rolling the dice whenever you purchase items from them. I have had items misrepresented (Got something that was "plus" but failed to mention it was also petite), items blatantly lied about (Got told a pair of shoes were in "like new" condition but when they arrived they were heavily scuffed), and just bad customer service in general (Remember the good old days of returns? Now the policies change constantly).
I've also sold to thredup and they're not that bad, in my opinion, if you have things you want to get rid of and you're not very antsy about how much you get from them. I tend to buy a lot of cheaper clothing but some decent middle class designer bags, and my bag payouts have been pretty fair. I wouldn't sell anything to them that you're determined to get a certain price from and realize they can reject items and just "donate" them unless you pay a guaranteed fee to get back what you sent.
I kinda use them only as a "cleaning out my closet" type of website. The best thing you can do in my opinion is learn your favorite stores online clearance section and wait for a deal -- sometimes you'll see an additional 50% off if you get lucky and snag some cute stuff for a fraction of the price.