thredUPReviews 6,178

They only offer their worthwhile coupons to new members, giving nothing for loyalty. They also send out emails to loyal customers with coupon codes, just to say at check out that they cannot be used by anyone but new members. No where in their email does it say that. Sure, you could go through the trouble of creating a whole new account, but why should you have to? I have also received several items from them that were not in the condition I expected.

I want an answer to this please.
I bought some items about 3weeks online with ThredUp, PayPal gave a wrong shipping addres. Immediately I made two urgent calls and sent 2 email messages with my correct address.
They had enough time to change the address,
Next I got from them is, "we shipped before receiving your mail" this is 20 minutes from time of purchase.
To date, I have not receive the goods only mails of apology. My question is, where is the package not received at the wrong address and I did not receive too?
They offered me a refund but I refused, because that is the worst sale point carelessness.
They cannot do that with a refund and get away with their do not care attitude.
Let them handle professionally please. Selling cheap items does not allow taking people for granted.

Wow, what can I say. I went through the list of accepted items and only put my higher end stuff that would be accepted. I put a brand new 125.00 designer coat in the bag. Well six weeks after the get the bag, they give me a list of four items they are putting on consignment, and they are paying me, wait for it. 4.55, My items sold in days, and then the other items that they did not pay me for, I magically find two of them posted for sale. Wow, I have sent numerous emails, asked for a call, sent a complaint, they are looking into it. So three months later I have been paid nothing and I feel like this is a scam. I plan to write to the BBB and file a complaint. Save yourself time and money and go with a local consignment shop. ARG

I have been consigning my clothes and buying consignment for a LONG time. I was excited to try ThredUp because it seemed like they were easy to use and fair with their prices. I have to say I was sorely disappointed in both. I carefully put together my bag and kept track of what I sent in because it took over a month to hear anything. I sent in a lot of higher-end items including coach, lululemon, etc. assuming that they would be fair with pricing. Along with those items I sent some random old navy and gap items assuming a couple extra dollars could only help! They ONLY sold my old navy items and have kept my higher end clothes which I will never see again or make anything off of. I assume they are still going to attempt to sell them. Their directions for their bags are confusing, and I take credit for potentially missing the mark on wanting my clothes returned, but I after speaking with customer service for help I was basically told I was screwed.

Long story short, it is a COMPLETE waste of time, and you wont get what you deserve for your clothes. Its a scam, honestly. Take your business to a local shop!

I've used ThredUp for about three years, since I needed to remake my wardrobe after my daughter was born in 2013. It was awesome for that! Such a cheap way to restock the basics in my new size and lifestyle. Since then they've started to buy and sell maternity and kids clothes, which is great! Unfortunately, in that time span I've seen my per-bag earnings drop so drastically that I don't use them for selling anymore. My first couple bags made over $100, some even closer to $150; now, even designer items with tags and NIB (new in the box) sometimes don't get accepted, and the most I've made is $30, so I started to use Poshmark instead. I loved it while it lasted but after two poorly performing bags full of quality brands, many unworn, I can't risk sending my stuff there anymore. I actually started to get suspicious that they were reselling some of the stuff on the sly to be honest with you!