thredUPReviews 6,178

The quality of all clothing purchased has been excellent. Only one item was a disappointment--because of the size. There were no measurements so I took a chance that L meant large--it actually measured medium-small. In the future I will not order clothing without measurements noted.
The only criticism I have of thredUp site is the discrepancy of sizes: L with a chest measurement of 30" is not large; L with a chest size of 50" is more than large.

I shop regularly online for clothing, furniture... you name it and ThredUp continues to exceed my expectations with every purchase. Once my selections are in the Shopping Cart, it is a seamless process to finish the transaction without any unnecessary needless prompts. But the best experience is receiving the ThredUp box - which I happen to LOVE - my items are carefully packed and the offer to return anything which does not meet my expectations is straightforward and sincere. I've spread to the word among friends and family and I can certainly go on further but I have to check my ThredUp window now to see if I've missed anything new. Plus I'm on the lookout for a winter coat!

I have ordered from thredUP twice now, and both times my purchase was delivered timely and the merchandise received met my expectations.

I will definitely order from thredUP again!

I sent in a bag of perfect clothing. They accepted 60% of it and charged me to "responsibly recycle" the other 40% which were in perfect condition and on trend. Inevitably, they will probably sell these clothes in bulk to a reseller. There should be no charge for the things they don't take. When it was all said and done, I had enough money to buy one shirt and one pair of boys' khakis. The khakis, although it was not noted on the website (the description was very limited) are lined with flannel. We live in a hot climate and flannel-lined pants are never ever ok. Oddly, the same exact thing (secretly flannel-lined boys' trousers) happened to me last time I ordered from Thredup. It won't happen again.

I don't care who designed a dress, when it is worn out it is a piece of derelict rag! I hate the fact that Thredup advertises their clothes with a retail price of X, telling you that you "saved" 90% from department store? Really? Do department store sell 20 year old Burberry jackets that smell like moth and make you look like you came straight from 20 years in jail? That was my experience recently with ALL clothes from this place. I think they are selling a lot of clothes from people that are dead, or closets that were forgotten. Even if a dress is in good condition, who wants to wear a Gucci skirt that came out 15 years ago? I think 2nd hand clothing should be sold as such. No designer nonsense should be taken into consideration. I tried them and realized that i hate second hand stuff. It is disgraceful especially when you find out that they paid $2.00 for most of the items they are selling for $50! This company must go down! No good.

They refuse to mail me a return label. Do you believe it. They told me to go to Fedex or someplace to print the label. (!) I do not have a printer and do not plan to get one. QVC, for example, always sends a return label with the purchase. I only have one thing I want to return, guess I'll give it to the Goodwill. Which, by the way, has an incredible stock of used clothing items that are way better than thredUP and you can even try them on before you buy them. What a concept.

If you are in the mood to give your clothes away, by all means, send your quality used clothing to ThredUP. I sent quite a few quality, gently used clothing to ThredUp. They accepted 12 of them and gave me $16.82. They advertised most of my clothing on their website as "practically new" and "just like new". It would be better to donate your clothing to a charity and get a tax deduction on your income taxes. Do not be a sucker and give them clothing to sell so that they can make a profit.