They refuse to mail me a return label. Do you believe it. They told me to go to Fedex or someplace to print the label. (!) I do not have a printer and do not plan to get one. QVC, for example, always sends a return label with the purchase. I only have one thing I want to return, guess I'll give it to the Goodwill. Which, by the way, has an incredible stock of used clothing items that are way better than thredUP and you can even try them on before you buy them. What a concept.