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Florida
21 reviews
84 helpful votes
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TarJete
August 10, 2015

Some nice things. Always more expensive than other stores. Employees suck and so do the attitudes, I really think popcorn belongs in movie theaters and circuses.

Date of experience: August 10, 2015
Pennsylvania
3 reviews
1 helpful vote
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Rude
September 16, 2016

Always have merchandise sitting all over. Truck team seems not helpful nor knowledgeable. No staff. Management just sits around. Don't go. And no american flags or bibles wtf!

Date of experience: September 16, 2016
Georgia
10 reviews
17 helpful votes
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Target blows away the other big box stores, It is an all around better user experience. Their stores are always clean, well stocked & brightly lit. You can easily find employees nearby to help. When busy, they open additional cash registers. (Walmart's refusal to open more than 1-2 registers even with 6+ in line was especially aggravating). The family bathroom is a Godsend. And who doesn't like the Starbuck's and snack bar?!? With the addition of the RedCard we are saving an extra 5% right off. Add on the CartWheel app and I frequently save an add'l 5% (or more) on various items. Plus an extra 30 days for returns. When it comes to returns (even gift recipients), Target customer service is less hassle by far! We have used wedding & baby registry and found them helpful. Most locations have added groceries including many gluten-free options. Prices (especially frozen) beat our usual grocer even before the RedCard discount. Target always has excellent sales. The meat/produce selection is small but of good quality. We use Costco & the farmer's market for those anyway. Their home products are better designed than others. They're big about being fresh and on-trend. Service thru their website is dependable.

Date of experience: February 18, 2015
California
39 reviews
20 helpful votes
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Another antiquated business that needs you to create yet another marginal internet account instead of using top-level single sign on SSO providers e.g. Google, Facebook

Date of experience: April 27, 2016
New York
1 review
0 helpful votes
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Can't trust target
August 19, 2019

I ordered a Cabinet almost 2 weeks ago and it arrived damaged. I called the same day and I was promised a refund once the item was picked up. I was sold a new cabinet on the premise that I would get a refund, and 2 weeks later the dammed goods have not been picked up and I don't have my refund. I have spoken to Dawn (who was very rude), and Larissa, and their delivery company EFW, I was given Housebill# *******, Tracking # *******833, Reference case #******* (latest one), and still not refund or pick up. At this point I lost confidence in Target and I will need to contact the better business bureau and the police to dispute the charge on my card.

Date of experience: August 19, 2019
Texas
2 reviews
10 helpful votes
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What are you thinking?
August 21, 2023

I witnessed the "Controversial merchandise, which included "pride" clothing for infants, "tuck-friendly" swimwear, and items created by self-proclaimed Satanists and transgender activists".! I will never step foot into or order online ANYTHING from TARGET EVER AGAIN!

Date of experience: August 21, 2023
Colorado
1 review
0 helpful votes
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I thought Target was a better company than this. Because our computer and emails were hacked, requiring us to take our computers in for repair and to have them cleaned, also requiring us to change our email address and notify all of our contacts, we did not receive our email bill from Target for $17.65. We changed our email address, etc. with Target as well. It was a very time consuming and difficult period but at the same time my husband was diagnosed with a serious illness. He is the bill payer in the family. We usually paid cash at Target but would occasionally use our Red Card. In any case, we never received our $17.65 bill and discovered that my extremely good credit scores had lowered considerably. When finding out why, that it was Target that had sent in the negative information to the credit bureaus, this caused all kinds of issues with our credit for such a very small amount of money. We would never knowingly jeopardize our good credit for the small amount of $17.65. We were told by the credit bureaus they would remove this negative information from our report if Target would notify them. However, Target would not cooperate after explaining all that happened. I always thought Target was a good, honest company but they told me it could not be changed which is totally not true. I am very disappointed they would not take the time to change this negative information with the bureaus in light of the facts presented to them. We cancelled our card and will never return to Target again.

Date of experience: December 5, 2022
Illinois
13 reviews
3 helpful votes
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I have had great experiences with online ordering from Target. I use my RedCard and get an extra 5% off and free shipping. All orders arrive in less than a week.

Date of experience: January 27, 2015
Illinois
1 review
0 helpful votes
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My wife ordered a wedding shower gift from target online and i picked it up today.It was a large box that was so beat up it looked as if had been thrown off of three trucks.It is filthy dirty, has holes in the box, The box is crushed in places and there was no bottom to the box, just a cut piece of cardboard held on with plastic straps, there are pieces rattling around the inside (i'm sure it's broken). Not knowing when the shower was i picked it up, but i am certain my wife will return it because it is in such deplorable condition. Consider the amount of disrespect target has for it's own customers to send that off of a wedding registry for a gift... think about that next time you want to order a gift or anything from target. THINK ABOUT THE INCREDIBLE LACK A RESPECT TARGET HAS FOR IT'S OWN CUSTOMERS THE NEXT TIME YOU WANT TO ORDER SOMETHING FROM TARGET ONLINE. I WILL NEVER SET FOOT IN ANOTHER TARGET STORE AS LONG AS I LIVE.

Date of experience: April 3, 2018
Missouri
1 review
0 helpful votes
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I purchased a target gift card online and purchased an item on target.com. My order was cancelled by Target. I called to see what the issue because I placed the order again and it was cancelled. I'm on hold for 20 minutes while they speak to their order verification team which they won't allow me to speak with after all the issues. I'm told that I can not buy on Target online and that if I use the gift card or my email to place an order it will get cancelled. I ask if my brother can no longer buy either since I was sending the package to him and was told his address would likely be banned from purchasing also. I try to find out why and talk to someone but they tell me I can't be connected with the order verification team because this is an internal process for them. I ask them how I can use the gift card I paid for and told I can use it in the store but no online. What a bunch of garbage. I will not longer be shopping at Target at all and I would recommend you not buy gift cards because they can cancel you using them online if they decide. It is no wonder Target's business is in decline and why it is better to use other online companies to buy from. Good luck Target when you have lost even more customers through your lack of service to customers. I will be telling friends, family, and anyone who cares to stop shopping at Target and give your business to other places.

Date of experience: September 8, 2016
Washington
1 review
7 helpful votes
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We were interested in buying a window fan and wanted to know the shipping cost. At Target.com you have to give them your name, address, and FULL CREDIT CARD DETAILS just to find out the shipping cost! We checked five other major websites and all of them quote shipping cost up front or just ask for your zip code then give you the shipping cost - no personal details or credit card details required!
We wrote to Target.com's customer service dept. and they responded TWICE by saying they can't just give us the shipping cost because it depends on several things. It was a "canned" response which they repeated a second time. And, they said just give us all that personal info and you can cancel the order at the last moment if you don't like the cost. They say they don't retain any of that info if you cancel before hitting the final Submit button. But, when we returned to the website later, they still had our personal information!
Five other online stores including Sears.com, Lowes.com, HomeDepot.com, KMart.com and Costco.com all provided shipping cost WITHOUT making you enter personal information (other than your zip code maybe).
So, if you value your privacy, don't shop at TARGET.COM

Date of experience: August 2, 2009
Argentina
19 reviews
13 helpful votes
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I like Target
March 31, 2016

Target is great to buy! The only thing is that sometimes their prices are not the best. You will find it cheaper, somewhere else, well some items not all.

Date of experience: March 30, 2016
California
3 reviews
26 helpful votes
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Do not bother purchasing from them. They use UPS, which means you will never get your package!

I have lived all over the country over the past ten years, and never ONCE has a UPS deliverer EVER actually attempted to deliver a package by actually knocking or ringing the doorbell! At least not on the first attempt. I know this because due to my job I'm often home during the time when they claim they've delivered it. I also often have very loud doorbells, so even if I was in another room, or even the shower, I'd be able to hear it. And my doorbell has never been broken in these situations - I've always tested them immediately after (and this is in apartment buildings where you couldn't just knock, because it is just the door to the lobby or front gate). Sometimes if they've actually bothered to leave a delivery attempt notice (which now they rarely do), I can get them to actually deliver by first contacting support and then leaving a detailed (and yes, patronizing, but that's what it takes) note instructing them how you 1.) ring the doorbell 2.) wait for an answer and 3.) give me the package. Now I guess after the first "attempt," they just leave it at an "access point," because they say they "assume if no one his home at the first attempt, they won't be home at the second." Well, it seems the whole time they already assume no one is home during business hours, and just leave attempt notices without actually attempting!

Date of experience: August 18, 2017
Illinois
1 review
1 helpful vote
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Ridiculous and almost fraudulent. I ordered a PS4 when orders were accepted and they said I would get it wihin 10 days after release date. Today they send an email and it states delivery 1/2/14 while the console gets released 11/15. I called the hotline and they flat out said it is what it is. I had ordered it due to the fact that I had a giftcard and now this... so I spoke to a lady and first she stated that there is nothing she can do and when asking for a supervisor she stated she is and when persisting she all of a sudden found someone else... they had the nerves to say. No worries you will get a game I preordered on time... whithout the system... how awesome... this is switch and bait and unacceptable and fraudulent advertisment...

Date of experience: November 2, 2013
Kentucky
50 reviews
120 helpful votes
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Broken website!
September 26, 2023

So, I went to the Target website on behalf of my dad, who likes a brand of men's shirts they carry. I typed the brand name into the search box, and there were zero results. I was confused, but then I just typed in "shirts", and again, there were zero results. No matter what I typed in, there were no results. So, I contacted Target through their online chat function. I immediately explained the issue to the man in the chat, and after several minutes of silence, his response was something like, "I'm sorry you're having a hard time using Target's search function. Can you please tell me your whole name and email address?" And I was like, "It's a website problem!" He asked if I was using the app or a browser, and I explained that I was using the browser at my home box computer. He asked me to try a different browser, so I switched over to Microsoft Edge, which I never use (I guess it came with my computer?), and the same problem occurred. Then he asked me to clear my cookies and browsing history, and I left the conversation. Because whatever's wrong with their website, it's not my fault. Good grief.

Date of experience: September 26, 2023
California
5 reviews
4 helpful votes
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Cheaper
August 25, 2017

Found some items online that were way cheaper than other online stores... shipping can take a while but for the price I don't mind waiting especially for things I don't need right away.

Date of experience: August 25, 2017
Israel
2 reviews
0 helpful votes
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Target has the best prices for the great quality of products that they have. The offer stylish clothes an other goods at a reasonable price. Whenever I need anything I go to target.

Date of experience: March 20, 2018
Florida
1 review
1 helpful vote
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Worst Experience Ever
June 14, 2023

DO NOT SHOP ON TARGET.com…I REPEAT DO NOT SHOP A TARGET.COM. I ordered a PS4 online and got a toolbox instead then after talking to customer service and them telling me t can't be shipped back go to target. Mind you I live in the FL keys there is no Target for 2 hes. So I drive all they way there and what do they say at Target. We can't help you. SERIOUSLY no one was accountable I could not believe such a big brand store could be like that. NEVER SHOP ON TARGET.COM THEY ARE SCAMMERS!

Date of experience: June 14, 2023
California
2 reviews
33 helpful votes
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I decided to delete my account because I wasn't using it and got tired of the incessant emails despite opting out of marketing. Through multiple devices, I logged onto the website only to find that there was no way to delete my account. I entered the live support chat after searching to no avail, and when I asked how to get rid of an account, I was informed that Target does not let users do this. At most, an account can only be "disabled." What possible reason could there be for this other than to abuse user's data privacy? Why not let users delete their accounts as most websites do, including other major retailers? For this reason, I have to rate Target.com one star. This practice is alarming and should be a warning to users that this company cannot be trusted. Your information is not safe with them because they will hold it hostage even after you try to leave.

Along with this, the chat agent rudely and abruptly disconnected after refusing to disable my account and instead sent a phone number before I could finish responding. I refreshed the page, and a new agent disabled it easily. This was odd but completely reaffirmed my decision to disable my account.

Date of experience: September 27, 2019
Alabama
1 review
0 helpful votes
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I love target
April 22, 2024

What a great store to visit. They have many options to choose from with very low prices. I would visit there everyday if I could.

Date of experience: April 21, 2024

Overview

Target has a rating of 2.6 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 8th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72