Patti V.

I am pleased with Kmart's buy online and pick up in store option. I have a Kmart three miles from me so it is convenient and I don't have to pay shipping fees.

Overstock.com has good prices and very fast shipping. I have never had a problem with anything I have ordered from them.

I have ordered many items from Kohl's. Only had one problem, they shipped a pair of boots that were supposed to be size 9, box said size 9, but boots inside were size 8. I believe it was a manufacturer error and not Kohl's fault. I had an awful time trying to sort it out and reorder the correct size because everyone I talked to by phone was foreign and I could not understand them nor could they understand me. I talked to four people before I could get the order straightened out.

I have had pretty good luck with Groupon. Some of the items were not the quality as described but the price was cheap enough, I kept the items. Overall, I like the products I have ordered from them.

I have had great experiences with online ordering from Target. I use my RedCard and get an extra 5% off and free shipping. All orders arrive in less than a week.

I have had great experiences shopping online with Amazon. They have the best deals of any online store and I usually can get free shipping.

I like the "buy online pick up in the store" feature that Walmart offers. It saves me shipping fees and the store is not far from me. Pick up is quick and easy.

Ease of ordering, great deals, free store pick-up, 24-months free financing.

Staples has the fastest delivery of any store I have ordered from. I recently ordered a printer and it arrived in less than two days from the time I ordered it. The printer was a great deal too!

I have ordered a few times from Home Depot. I received free shipping and the items were delivered quickly.

I ordered a wedding shower gift from Macy's online. I was asked at checkout if the item was a gift and I said yes. I assumed since I did not request gift wrapping, the gift would be shipped to me. When I went into tracking I learned that the gift was shipped directly to the bride-to-be. I have yet to hear from the bride that she received my gift. I will never check "gift" on future orders from Macy's. No where did they indicate the gift was being shipped directly to the bride-to-be.

I placed an order with Oneida.com for two products on 12/31/2014. I received one of the items but not the other with no explanation as to when and/or if I will receive the other item. I went into Oneida.com to check on my order and the website says I don't have any orders and shows no history of my order. I tried to email them with the problem but it came back as undeliverable. I tried to call today, but they closed their office at 3:30 PM CST. I will have to try tomorrow. I checked PayPal and found Oneida has not refunded me for the item not received. I am very disappointed that they make it impossible to contact them online or by phone. Order No. *******