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New York
2 reviews
1 helpful vote
Follow Larry E.
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The computer showed the were in stock. When i got there only the regular mints were available. When i went to check out at the self service counters, they were all shut down. This is at 9 oclock in the morning. I got in a long line to check out at one of the regular checkers when an employeewent over and turned on the self service counters. All were taken bu one when i got there. I tried to use it and it didnot work. The employee came over and told me it was out of order. Sorriest experience i've ever had and i just left the candy there, By the time i found out the register did not work there was a line at the other ones. Won't go back to target. Never had this trouble at wal mart.

Date of experience: December 23, 2023
New Jersey
4 reviews
3 helpful votes
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Phillipsburg NJ target
January 9, 2023

Without any doubt the worst Target on the planet! Stay away. Consistently rude managers. Corporate does nothing about them. Bad managers =bad employees...

Date of experience: January 9, 2023
New York
6 reviews
22 helpful votes
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This store is much better than the others, will likely continue to come here far into the future as long as the quality and customer service keeps up.

Date of experience: March 2, 2016
California
1 review
0 helpful votes
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I love shopping here
January 18, 2021

I love shopping here. Great online selection. Inventory is not always accurate., which is the only reason I don't give 5 stars. Instock items ship quick. Great store!

Date of experience: February 15, 2017
Washington
2 reviews
2 helpful votes
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I used to buy here, that is why I got their credit card in the first place. I bought a hand vac that would never charge properly. I tried another and had the same issue.

Date of experience: March 6, 2024
New York
1 review
3 helpful votes
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THE CUSTOMER SERVICE ONLINE IS HORRIBLE THEY ARE NASTY AND HANG UP ON YOU IF THEY DONT WANNA DEAL WITH YOU. I BOUGHT A KITCHEN AID AND IT WAS USED I HAD TO ORDER THIS 4 TIMES TO REALIZE HOW STUPID I WS TO KEEP ORDERING IT AN GETTING A USED ONE. THEY DIDNT EVEN GIVE ME A GIFT CARD WHEN I ASKED FOR ONE THEY ARE SO UNPROFESSIONAL I WILL NEVER SHOP HERE AGAIN RUDE AND NASTY PEOPLE THAT ARE GOOD FOR NOTHING

Date of experience: October 29, 2014
Illinois
1 review
0 helpful votes
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I was trying to purchase several items from Target using my Redcard. They now reqire a PIN # which I entered even though they have gone to a chip system. However the card machine kept saying my PIN was incorrect. The cashier said I had to reset my PIN. I tried to do this on the spot but their automated phone system was very frustrating and I couldn't contact a real person for a long time. Finally when I did contact a real person I felt they were unconcerned and non helpful. They needed my wife's SSN to proceed and I could only go through their automated system. I left my purchases and went to Walmart. Target is making it very difficult to do business with. Combine this with their new transgender bathroom policy and I am quite satisfied never going back into a Target store again.

Date of experience: June 7, 2016
Michigan
3 reviews
13 helpful votes
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Dont ever order anything from Target.com. I cancelled an order and was assured it was cancelled. The online status reflected it as well. I tried calling customer service and the phone operators were terrible overseas incompetent employees.

My order is in transit to an address which I will not be. I cannot reroute or cancel the shipment.

BECAUSE OF THE AWFUL EXPERIENCE, I AM CANCELLING MY RED CARD AND WILL NEVER SHOP AT TARGET AGAIN!

Date of experience: August 26, 2015
Florida
6 reviews
2 helpful votes
Follow Gerald R.
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When I stopped going to walmart I started using target. The prices are about the same and its a much more pleasant shopping experience. I cant say enough good things about them

Date of experience: July 2, 2015
France
10 reviews
30 helpful votes
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Used to be good
April 27, 2019

This shop used to be trendy and have nice clothes to buy. But now I don't like their style. I can't find anything for myself. High prices for what they sell now.

Date of experience: April 25, 2019
Tennessee
1 review
1 helpful vote
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ORDERED A SHAVER, TARGET LOST THE ORDER, BUT DID CHARGE MY CARD.
HAD TO REORDER SHAVER AGAIN. LOST THE ORDER FOR THE SECOND TIME. FINALLY AFTER 3 WEEKS MY RAZOR ARRIVED. THEN I GET AN EMAIL THAT I ONLY HAD 5 DAYS TO REORDER. I DON'T THINK THE RIGHT HAND KNOWS WHAT THE LEFT HAND IS DOING AT TARGET.COM. I TRIED TO EMAIL CUSTOMER SERVICE, AND COULD NEVER GET THROUGH. THE PHONE CALLS WEREN'T MUCH BETTER, TOO MANY FOREIGNERS

Date of experience: February 5, 2014
Ohio
1 review
3 helpful votes
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I ordered something online at target and accidentally messed up one number on my address. I realized this almost immediately and tried to correct my mistake. There is no way to do this (really, no way to do this) so I then tried to cancel my order rather than have it go to some person I do not know. This apparently you also cannot do. I was told over the phone that you can only "request a cancellation" but you cannot definitely cancel anything you order from there. A week and a half after my request I received an email that said that the order would ship later than it originally was to be sent before all of this request to cancel stuff happened. I then called again and after being put on hold by 3 different people I was told that no one knew if it had been cancelled or not. They said all I could do at this point was wait to either get an email saying it had shipped or if it had been cancelled. If it was being shipped I would just have to wait until I got the object, which in my case meant that some random person would get it and then I would just lose a chunk of money and could do nothing about it. Im done with Target.com. Ill just use a company that will let you adjust or cancel your order if you need to. This is absolutely absurd.

Date of experience: October 8, 2014
California
10 reviews
5 helpful votes
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Being the front door to my local Target is about 500 feet from my front door... we obviouslt shop there. Mostly for groceries as their private label Pantry Pride is decent food at really good prices.

Date of experience: August 15, 2015
Alabama
4 reviews
21 helpful votes
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Good news/bad news
August 20, 2016

I love Target for the most part, but get very aggravated at over paying for sale items. Virtually every time I shop at Target, they end up charging me the original price of an item and not the advertised sale price. I try to remember to take pictures of the sale price underneath the item, but I don't always have time. Also, it's very difficult to find someone to help you in the grocery section except for produce. I often have to ask taller customers to reach things on the top shelf for me. Target should make things more reachable for shorter people or have employees checking the shelves more often than they do. Target is usually very clean which I appreciate. I mostly shop in their grocery department, but occasionally buy things from electronics and home and garden. It's a long walk from grocery to the home section to get light bulbs. They should have staples like that in the grocery section, but I know they want you to walk a mile so you can spend more in their store. Maybe if they were more accommodating to their customers, they would be making more profits!

Date of experience: August 18, 2016
Texas
1 review
0 helpful votes
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Target is really good! They have everything! Food, makeup, clothes, ect. Ect. But it's kinda pricey. I'm not saying its bad but with taxes and everything else its more pricey than Walmart.

Date of experience: May 14, 2022
Arizona
1 review
0 helpful votes
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I own Air BnB properties, Which means I have to furnish the properties. I've been using different companies but recently I ordered two couches from target. Also made sure the estimated delivery time is appropriate so I can get the show running. I just received the two couches yesterday and they are the wrong orders! They told me that I have to return these two couches and then they can start the order for sending the right ones. The delivery slip has all the right information that I ordered so clearly this is targets fault! After speaking fast rated with the senior representative they told me that since it's their fault they're willing to reimburse me $40! Now I have to wait 10 days which I could be making $100 a day for each condo puts me out $2000 dollars just waiting for target to do their part. I am very upset that the most they can help me out with is $40. If nobody from target really cares about my business then I sure you this, that I will never buy any HomeGoods from target ever again! I feel insulted by target and I see that they don't really care about the customer but more for what's best for them

Date of experience: August 9, 2017
Illinois
2 reviews
17 helpful votes
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Because I am limited on time I recently purchased items online off of a wedding registry and paid the extra $5.99 per item to have "gift wrapped". There were 3 items total. The ease of ordering I rate a 1. Receiving the items in a timely manner, I give a 10 but I paid $5.99 x 3 a total of $17.97 for target to "wrap" the gifts I purchased and i am so disappointed. First of all, 2 of the 3 items are in a red gift bag, ok that's fine I can deal with that, but the bag looks as if a 5yr old threw it together. There is ribbon around it, about 10 ft too much and a sad attempt for a bow. Secondly one of the items isn't even wrapped, It's in bubble wrap only with my little gift card receipt taped to it. I could be somewhat ok with that if it was then placed In some sort of GIFT WRAP or gift bag but it's just in bubble wrap. Now I have to go to store, buy actual gift wrapping paper and wrap myself which I don't have time for before my event (hence paying the extra fee) way to disappoint target. Very upsetting.

Date of experience: July 23, 2020
Australia
1 review
1 helpful vote
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Customer Service
June 29, 2022

26/6/2022, Would like to compliment the young cleaning lad who helped me find the item I wished to purchase, and the lady who served me on checkout 6 who carried my parcel to my car this morning at KMart Kadina SA, just a shame more companies were as helpful as they were many thanks,
Beverley Grycewicz

Date of experience: June 28, 2022
Illinois
2 reviews
5 helpful votes
Follow MO H.
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SHOPPERS BEWARE OF BUYING FROM TARGET. THEY DO NOT GIVE A PRICE GUARANTEE EVEN IF IT IS THE NEXT. THEY WILL NOT REFUND YOU THE DIFFERENCE OF FULL VS CLEARANCE EVEN IF IT IS THE SAME DAY. RETURNS CAN ONLY BE DONE WITHING TWO WEEKS OF PURCHASE WITH REC, PACKAGE ETC. THEY ALSO LIMIT HOW MANY YOU CAN DO. CALL CORP. AND PROVE IT TO YOURSELF@*******680 PLEASE YOU DO COUNT AND SO DOES YOUR MONEY

Date of experience: September 17, 2010
Florida
2 reviews
0 helpful votes
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Never Received my Order
December 18, 2022

Bought an iPad and an Apple pencil. Target shipped via FedEx. I got a delivery notice from FedEx but never received the package.
My security camaras confirmed that NO package was delivered. Also, according to the FedEx driver the package was signed by H HENRY. This person doesn't exist in our house or for that matter our neighborhood.
FedEx did want to do anything about it and Target just said it was delivered. I lost the money.

NEVER BUY ANYTHING FROM THESE CROOKS!

Date of experience: December 18, 2022

Overview

Target has a rating of 2.2 stars from 1,742 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Target most frequently mention customer service, gift card and online order. Target ranks 7th among Department Store sites.

service
256
value
227
shipping
181
returns
168
quality
198
+72