SupplementsGeeks.com

I ordered some supplements from them and got an email saying that it was shipped with a tracking link. A couple of days later I checked the tracking link and found that a label had been made but no package had been delivered to the Post Office. This went on for about a week after which I emailed them letting them know the situation. Got an automatically generated email back with the same link. After about 10 days they got back to me saying they did not know what happened but would re-fill the order. Five or so days later it arrived in the mail. All is well that ends well. I was afraid that they were not honest, but I just think that they have more business than they can handle and sometimes things get dropped.

I found supplement geeks 2 years ago by accident t actually and couldn't believe I have heard of them before their prices literally beat amazon and when the shipping was free it was a no brainier I've been coming back since. Once the shipping took a ridiculously long time but all other shipments came FedEx super quick.

I received my product, so that's a plus, but it took 18 days. I think that's a bit ridiculous, especially since they advertise 2 to 7 business days. There absolutely impossible to reach by phone, so I think that's kind of scandalous. Also they don't reply to emails. You can contact them by chat, but that's to robotic for my taste. They kept telling me the same thing it's delayed in transit, or giving me different dates when it would arrive. I feel bad for them, they need to work out the bugs in there system and get usps on there side more. The company is real, you will receive you item. Just when. Sadly I got 5 items from amazon before I got this. Unless by crossing on Google I see a product so cheap I want to wait a month to get it, I won't be returning, sorry

I never received my package of 3 bottles of Kirkland fish oil costing $48. When I call customer service later, the lady reassured me the package was insured and she will email me proof of delivery which she never did. When I called back a couple of days later, a very rude guy on the phone basically told me there is nothing they can do and hung up. After that, I got only answering machine again and again when I called. I would have been better off buying from Amazon Prime because their 48 hours shipping is much more reliable than this crazy flight by night operation ran by a bunch of Filipinos.

After I placed an order, I received an email stating my order would be delivered within 2 days. Almost 3 weeks later I had not received my order. I emailed them asking what was going on. They simply replied a couple days later "It should be there soon". They didn't care or try to make it right. There are many places to buy the same supplements that actually know how to treat their customers. Save yourself the frustration and buy somewhere else.

Ordered some protein powder, got an email confirmation that the order was processed, and the order was charged to my credit card.

Waited 10 days for confirmation of shipping. Nothing. Called and got some customer service rep that sounded like I just woke him up. He checked on the order and said the powder was back-ordered. Asked why no one informed me, he just said I can issue you a refund.

I got an email right then and there saying they were processing a refund. No idea how long before it shows up on my card.

They are basically taking orders and holding onto the money until you call. Almost a scam. I recommend not using and finding a better site.

Should not be a business. I ordered two bottle of vitamins a week ago, with a two day delivery guarantee. Don't have the vitamins, sent two emails, left several messages, now I have to call my credit card company and get a credit.
Maybe they are just a business that gathers emails and personal info and then sells it on the black market. Quite sure that's where they make their money.
Wish I would have read all the other reviews before I went to this circus.

Placed an order 10 days ago, but never received an email from them about tracking info. I finally contact them today only to find that they've placed my order on hold without notifying me. Furthermore, when I asked why it was placed on hold, the representative says because I need to verify my address. I check the shipping address and it's correct. Ugh, I should have heeded the warnings of all of the 1-star ratings for this business.

They will take your money and run! Ordered protein shakes and never received them and it's been over three weeks now. They said after you place your order it would take 7 to 14 days... for an order that usually takes 3-5 business days anywhere else. This place is a joke and a scam! Don't buy here! Stay away from this place! They need to be put in prison for all the money they stolen from others!