Placed an order 10 days ago, but never received an email from them about tracking info. I finally contact them today only to find that they've placed my order on hold without notifying me. Furthermore, when I asked why it was placed on hold, the representative says because I need to verify my address. I check the shipping address and it's correct. Ugh, I should have heeded the warnings of all of the 1-star ratings for this business.