SupplementsGeeks.com

Placed order a month ago, never shipped order. Contacted support for the missing order, no response.

I placed an order then cancelled shortly thereafter. Their customer service told me that the $$ was not taken from my account but my bank said it was. I have to wait until the money moves from pending to posted to file a dispute. They also do not answer their phones. Do not order from this company. There are warnings all over the internet about them. Lesson learned. If you have used a debit or credit card, make sure you cancel that card before there is further fraud.

Quality products. Orders spotty on receiving. Online chat stalls. Auto Shipping label cut at order and shipment never gets to FedEx. Two months out from order and still not received; credit card charged immediately upon order.

I ordered some supplements from them and got an email saying that it was shipped with a tracking link. A couple of days later I checked the tracking link and found that a label had been made but no package had been delivered to the Post Office. This went on for about a week after which I emailed them letting them know the situation. Got an automatically generated email back with the same link. After about 10 days they got back to me saying they did not know what happened but would re-fill the order. Five or so days later it arrived in the mail. All is well that ends well. I was afraid that they were not honest, but I just think that they have more business than they can handle and sometimes things get dropped.

Purchase a order paid for priority shipping. 7 days later order still has not been shipped. Do not purchase from this company

I purchased tea on walmart.com and this company was the merchant. The box of tea arrived banged up as though it had been dragged along the bottom of a lake bed. When I emailed them and sent them pictures they basically told me I was wrong for not wanting the product. So, six days before Christmas when Walmart is going to be a zoo, I have to take time out of my schedule, go there and return it. Total inconvenience for them sending a ridiculously damaged product.

Attempted leaving voice mail and email messages to cancel an order that seems to be stuck in process and get zero response. I understand that free delivery says 7-10 days. Will never give them my business again. 8 business days and no change in order status. I'm not sure how they can offer second day delivery if they can not communicate with their customers.

I placed an online order and realized after a few hours that I purchased the wrong product. I contacted the company through their website and they processed the refund a few hours later. Much appreciated!

I am very dissatisfied with this company. I order most of my product online and this is the first time sourcing through this company and will be the last. It's been almost 3 weeks since placing my order and nothing. I have called numerous times, get the same message, extremely high call volume please leave us a message through our website. I don't think there is actually anyone answering calls at all. Terrible way to run a business.

Order was supposed to arrive in 5-10 business days. Currently over a month later and no product. They don't answer their phone & I got 1 email back of 3 sent 2 weeks ago stating I'd get it next week. Reversing charges now. Do yourself a favor and shop somewhere else. Should rename company suckin it freaks dot com

I placed an order for Honey Stinger Energy Chews. They charged my card and a few hours later I get an e-mail stating the order was canceled because the item was out of stock. I check back before calling them the next business day AND THE ITEMS ARE STILL AVAILABLE UP ON THEIR WEBSITE! They obviously are too stupid to manage their stock and represent what is available for sale. They give a rat's $#*! about how many other people that use their website and waste time like I did.

Don't purchase priority delivery. I purchased $13 to have my order priority mail. It's expected on its website in 2 to 3 days. It's been well over a week and they're not giving me the $13 back. Don't waste your money on that service I still haven't received my product after paying extra for it so I do not recommend utilizing the site for your supplements. There are far better sites out there like Amazon. Lesson learned. Feel free to reach out to me on Facebook Dominick Morano Junior I'll be happy to provide you my personal experience.

supplementsgeeks.com is horrible, don't bother. I placed an order 8 weeks ago. After 2 weeks of not shipping, I asked "what's up" and the reply was "we're out of stock". It'd have been nice if they had shared that on the product page (like most companies do) or when I ordered. I asked for a refund - once, twice, thrice with no reply from them. I've filed a Paypal complaint, and I'm still waiting. What a mess.

Do not buy from this company, I paid for my supplements over a month ago, email them, no reply, fortunately I paid with PayPal. They are nothing but Scammers!

After I placed my order, I read all these bad reviews, and got worried I was going to be ripped off. However my order came as promised. The only not too good thing was I did call customer service, and got VM and no one ever called me back. Not a problem since my order was taken care of as offered. NC

I found supplement geeks 2 years ago by accident t actually and couldn't believe I have heard of them before their prices literally beat amazon and when the shipping was free it was a no brainier I've been coming back since. Once the shipping took a ridiculously long time but all other shipments came FedEx super quick.

Waited over 1 month for product and after trying several times to ask where it was, I ended up being told it was still on back order with no idea when they would ship! I could of got my product within 3 days if I went to a competitor of there's. Overall BAD customer service and very bad business!

I ordered 3 items from this company. A 5 lb weight gainer, 5 lb whey protein and a shaker. After over 2 weeks (they claim 7 day delivery times) I received just the shaker and weight gainer in an unmarked box with no packing slip or invoice. I emailed the company to ask where my protein was and was told it shipped from a different location. I then asked for shipping confirmation and tracking data. After a few days of no response I tried calling. Their phone line goes right to a recording telling you to email them. To date I have sent 4 emails with the last telling them I was filing a fraud complaint with my bank (which i did). I have not received a single response from this company.
They are clearly thieves.

They have the best prices in market with free shipping. My order always arrive on time. I have been purchasing from them for last 2 years.

Whoever is runs SupplementsGeeks.com knowingly cheats the customer. If only I had read reviews before making a purchase! You won't believe it, but the scammers at this company actually went to great lengths to remove the expiration dates from the products' packaging and from the actual products, too. So I received defaced, unusable, altered products that only a fool would put onto their body. It gets better, when attempting to return something to them, you must request a return authorization and the company responds by sending a bogus link that gets the customer nowhere. I still tried again with a phone callz and guess what, no answer and no way to leave a message. I believe that is by design. I think they hope you just take the loss and go away. Shady at best. Lastly, if you dare inquire about the situation via email you may receive a threatening email back as they did to me. Hey at least they put the threat in writing. That was helpful.

The company has great prices, and on bizratesurveys.com, they have a 7.8 rating (from 657 reviews). Not the greatest, but I thought I'd give it one try. Just placed my first order on Sunday Feb. 16. I sent a note w/ order requesting to please ship on Monday if at all possible - urgently needed items. Called Monday & was told orders processed & should go out that day. On Wed., tracking # still showed Fedex had not received package. Contacted company & was told "we shipped it by common carrier, who will give it to Fedex. You will receive your order next week." Chat agent was unfriendly, unapologetic and would not give name of "common carrier" (for which there was no tracking number or way to contact). Agent tried to make this my fault for choosing free shipping. Their website says that the free shipping option takes 3 to 10 business days. Since we are both on the east coast (MI and TN), that should mean 3 to 4 days for me, but they are telling me now that it will be 7+ business days. I'm writing this on Thursday, and the tracking # still shows that Fedex does not have the package. I have been ordering from a LOT of online companies for many years (I'm 65), and (with exception of one other company, who I seldom use) they all deliver within 3 to 4 days, EVEN WITH FREE SHIPPING. Because of this company's poor attitude and slow shipping, I do not recommend them at all.

Update I did get the product. The main problem with them is they use USPS. USPS greatly amplifies and shipping problems they already have.

My first order arrived perfectly and so I tried to order the same product for a second time. It arrived promptly but it was the wrong product (it was similar), I thought I made and error and just dealt with it. For my third order the wrong product arrived *again*. I double checked that I didn't make and error and tried to get in contact with them. The live chat seemed extremely helpful but the return label was never sent after five (5) attempts to get it resolved. Still trying to get it sorted out but all the hassle is ridiculous for a misrepresented product on their end.